Swank Boutique

★★★★★
  • 4727 N Division St Ste 100d 4727 N Division Suite 100D

    Spokane, WA 99207

    Map & Directions
  • 509-468-1839

About Swank Boutique

Hours
Monday - Friday 10-7 Saturday 10-6 Sunday 12-5
4.6667 15
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This store has a very disappointing return policy that all shoppers should be aware of before they buy. Swank Boutique does not inform you about this little policy until AFTER you have purchased (it's printed on the bottom of the receipt):

No cash returns, period. If you buy it and take it home and find out it doesn't actually work with the outfit you bought it for, you can ONLY return it for store credit (and that's only if you don't take the tags off and still have your receipt). If it's defective, they'll offer to fix it, but they still won't give you a refund.

For a store where clothes average $100-$150, this policy is so lousy, I will never shop there again. If I shop at the Goodwill, and spend only $5, I expect this kind of a policy; when I hand over one hundred dollars, I expect to have the security that if what I paid for doesn't work out and is in 100% resellable condition, I can get my money back. Not only that, I would elect that an item I paid so much for should be replaced our refunded if it is defective.

Additionally, if you have a problem, they will respond very rudely to you, including on their own Facebook page for all the world to see. This is the kind of business that's great if you never have a problem, but if you do, you'll never want to go back again because you will be treated horribly.

1
★☆☆☆☆

This store has a very disappointing return policy that all shoppers should be aware of before they buy. Swank Boutique does not inform you about this little policy until AFTER you have purchased (it's printed on the bottom of the receipt):

No cash returns, period. If you buy it and take it home and find out it doesn't actually work with the outfit you bought it for, you can ONLY return it for store credit (and that's only if you don't take the tags off and still have your receipt). If it's defective, they'll offer to fix it, but they still won't give you a refund.

For a store where clothes average $100-$150, this policy is so lousy, I will never shop there again. If I shop at the Goodwill, and spend only $5, I expect this kind of a policy; when I hand over one hundred dollars, I expect to have the security that if what I paid for doesn't work out and is in 100% resellable condition, I can get my money back. Not only that, I would elect that an item I paid so much for should be replaced our refunded if it is defective.

Additionally, if you have a problem, they will respond very rudely to you, including on their own Facebook page for all the world to see. This is the kind of business that's great if you never have a problem, but if you do, you'll never want to go back again because you will be treated horribly.

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I kept hearing how cute the clothes are here and how great the prices are--both so true! Cannot wait to keep shopping!

5
★★★★★

I kept hearing how cute the clothes are here and how great the prices are--both so true! Cannot wait to keep shopping!

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Business Response:

Nicole~you rock! Please print this out and present it for 20% off one regular priced item of your choice!
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When I need a trendy, unique outfit for a photoshoot, Swank is the first place I visit. They have helped me on so many occasions since they opened. I always find one of a kind, unique, gorgeous items there. Everytime I have used their styling expertise for a models portfolio, the comments are nothing but positive....

Thanks for being so Swank!

2
★★★★★

When I need a trendy, unique outfit for a photoshoot, Swank is the first place I visit. They have helped me on so many occasions since they opened. I always find one of a kind, unique, gorgeous items there. Everytime I have used their styling expertise for a models portfolio, the comments are nothing but positive....

Thanks for being so Swank!

Pros: Fashion forward, friendly, always trendy.

Cons: Carmel machiato at Starbucks next door...

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I first visited Swank when it first opened. I just kept hearing about this adorable new shop from my hair stylist so I decided to go check it out. It is by far one of my favorite places to shop in Spokane now. The lady that is normally in the shop (cute little blond) is so nice and friendly. I love that they offer wine and they actually talk to you like a real person instead of trying to sell you something. I have taken a ton of my friends and sorority sisters there since. Its a must see!

4
★★★★☆

I first visited Swank when it first opened. I just kept hearing about this adorable new shop from my hair stylist so I decided to go check it out. It is by far one of my favorite places to shop in Spokane now. The lady that is normally in the shop (cute little blond) is so nice and friendly. I love that they offer wine and they actually talk to you like a real person instead of trying to sell you something. I have taken a ton of my friends and sorority sisters there since. Its a must see!

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Business Response:

We LOVE r customers! Kelsi, Thank you so much for the kind words in your review. Please print this out and bring it in for 10% off your next purchase at Swank. Thanks again, Jody & Delori
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This is such a great store! I love it all. Not only are there super cute clothes but really cool jewelry and home decor choices! I'm so happy that this is northside so we don't have to go downtown. The owners offer tremendous help and have the best taste! Thanks!

5
★★★★★

This is such a great store! I love it all. Not only are there super cute clothes but really cool jewelry and home decor choices! I'm so happy that this is northside so we don't have to go downtown. The owners offer tremendous help and have the best taste! Thanks!

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1 out of 1 people found this review helpful.

Business Response:

Thanks Amy, we appreciate it! Print this coupon off for 20% off your next clothing purchase at Swank.
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I was so excited to visit swank boutique. Everything there was as expected, fabulous and refreshing. This store should be everyones first stop to find the outfit or jeans they are looking for as the mall can't even begin to compare. Take advantage of what this store has to offer and you will never regret it. Thanks for the cute rhinestone jeans.

5
★★★★★

I was so excited to visit swank boutique. Everything there was as expected, fabulous and refreshing. This store should be everyones first stop to find the outfit or jeans they are looking for as the mall can't even begin to compare. Take advantage of what this store has to offer and you will never regret it. Thanks for the cute rhinestone jeans.

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1 out of 1 people found this review helpful.

Business Response:

WE LOVE R CUSTOMERS! Thanks Katie, Print this out for 10% your next purchase!
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Thanks to swank I have finally have expanded my wardrobe! I have never been "into" the whole fashionista thing, but when I went into swank the two owners hooked me up with all the right clothing and accessories and now I feel totally confident about my NEW self. Thank you SO much Swank for giving me that extra boost I needed! I heart Swank.

5
★★★★★

Thanks to swank I have finally have expanded my wardrobe! I have never been "into" the whole fashionista thing, but when I went into swank the two owners hooked me up with all the right clothing and accessories and now I feel totally confident about my NEW self. Thank you SO much Swank for giving me that extra boost I needed! I heart Swank.

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2 out of 2 people found this review helpful.

Business Response:

WE HAVE THE MOST FABULOUS CUSTOMERS! Thanks Jade. You're the best. Print this out for 10% off your next purchase.
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SWANK IS definitely the store people should shop at least once . I OFTEN cant find jeans that fit me very well cause I'm super petite , FIRST TIME SHOPPING THERE I bought three pairs of perfect jeans ! Finally a store that's understands a woman & know 's what she needs !!! I also found the purse I was wanting for less than the mall !!

5
★★★★★

SWANK IS definitely the store people should shop at least once . I OFTEN cant find jeans that fit me very well cause I'm super petite , FIRST TIME SHOPPING THERE I bought three pairs of perfect jeans ! Finally a store that's understands a woman & know 's what she needs !!! I also found the purse I was wanting for less than the mall !!

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3 out of 3 people found this review helpful.

Business Response:

WE LOVE R CUSTOMERS! THANKS STEF. PRINT THIS OUT FOR 10% OFF ITEM OF YOUR CHOICE ON NEXT VISIT:-)
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I love Swank - it's a hot store! The pretty ladies that work there are so nice and they have really cool stuff. I love the jewelry, clothes and room sprays.

5
★★★★★

I love Swank - it's a hot store! The pretty ladies that work there are so nice and they have really cool stuff. I love the jewelry, clothes and room sprays.

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4 out of 4 people found this review helpful.

Business Response:

WE LOVE R CUSTOMERS! Thanks Laurel. Print this off for 10% off item of your choice on next visit!
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It is great that there is finally a store like Swank in Spokane. From great undergarment pieces to rock star dresses to trendy accessories - if you see it in fashion mags, you have a chance that it will be at Swank. Love it! Jody and DeLori are helpful as well as knowledgable!

5
★★★★★

It is great that there is finally a store like Swank in Spokane. From great undergarment pieces to rock star dresses to trendy accessories - if you see it in fashion mags, you have a chance that it will be at Swank. Love it! Jody and DeLori are helpful as well as knowledgable!

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3 out of 3 people found this review helpful.

Business Response:

THANKS MARGARET YOU'RE THE BEST! Print this off for 10% off item of your choice on your next visit. Can't wait to see Nosey Parker!
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I RECENTLY TURNED 40 & SO DID MY WARDROBE IT SEEMS .All my clothes were outdated and I had no clue as to the latest fashions .Someone told me to go see JODY at SWANK BOUTIQUE the new shop on the north side for a "WARDROBE CONSULTATION " . I was nervous and a little bit hesitant but after speaking with JODY (the shops owner on the phone I had a good feeling about it. I WENT TO the shop and felt comfortable right away ,the shop is nothing like the usual store ,where no one even really notices your there no, SWANK like" A girls dream closet" ! JODY said and did everything right she gave me lifetime fashion advice & I experienced PRIVATE SHOPPING FOR the first time !! as well as some great clothes for every occasion. THE very next week at work everyone noticed ME and I got lots of compliments ! I RECOMMEND THIS SHOP TO ANYONE WHO needs personal fashion advice or just some great clothes ! I'M looking forward to shopping again !

5
★★★★★

I RECENTLY TURNED 40 & SO DID MY WARDROBE IT SEEMS .All my clothes were outdated and I had no clue as to the latest fashions .Someone told me to go see JODY at SWANK BOUTIQUE the new shop on the north side for a "WARDROBE CONSULTATION " . I was nervous and a little bit hesitant but after speaking with JODY (the shops owner on the phone I had a good feeling about it. I WENT TO the shop and felt comfortable right away ,the shop is nothing like the usual store ,where no one even really notices your there no, SWANK like" A girls dream closet" ! JODY said and did everything right she gave me lifetime fashion advice & I experienced PRIVATE SHOPPING FOR the first time !! as well as some great clothes for every occasion. THE very next week at work everyone noticed ME and I got lots of compliments ! I RECOMMEND THIS SHOP TO ANYONE WHO needs personal fashion advice or just some great clothes ! I'M looking forward to shopping again !

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2 out of 2 people found this review helpful.

Business Response:

WE LOVE R CUSTOMERS! Thanks Tracy. We had a wonderful time Swank-defying your wardrobe!
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Thanks to the knowledgeable woman at "SWANK" Boutique . I didn't even know that the store existed I was driving by and seen the sign , so I walked in & had the most fun I've ever had shopping ! The had a impressive selection of jewelry , I even found some Classy stuff to decorate my new bathroom and the lady had lots of other great tips . THANKS GIRLS I WILL BE BACK !P.S. I also found a great card for my friend .

5
★★★★★

Thanks to the knowledgeable woman at "SWANK" Boutique . I didn't even know that the store existed I was driving by and seen the sign , so I walked in & had the most fun I've ever had shopping ! The had a impressive selection of jewelry , I even found some Classy stuff to decorate my new bathroom and the lady had lots of other great tips . THANKS GIRLS I WILL BE BACK !P.S. I also found a great card for my friend .

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3 out of 4 people found this review helpful.

Business Response:

OUR CUSTOMERS ARE FABULOUS! THANKS YUMMELA. LOVE THE NAME, VERY SWANKY
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First of all, I LOVE that there is finally a boutique on the north side. It is about time. Secondly, I love the clothing! Not only is it designer but it is actually affordable. Of course there are the few of those oh so expensive ones but sometimes it is fun to splurge. The next amazing thing is that there is so much more than clothing! There is home decor, jewelry, perfume, purses, hats, and so much more. Everytime I go into Swank the customer service is excellent. The people that work there are so friendly and helpful. If you can't find something that fits your needs, they will find it for you. I would definitely recommend this place to anyone and everyone! It is the best place to shop!

5
★★★★★

First of all, I LOVE that there is finally a boutique on the north side. It is about time. Secondly, I love the clothing! Not only is it designer but it is actually affordable. Of course there are the few of those oh so expensive ones but sometimes it is fun to splurge. The next amazing thing is that there is so much more than clothing! There is home decor, jewelry, perfume, purses, hats, and so much more. Everytime I go into Swank the customer service is excellent. The people that work there are so friendly and helpful. If you can't find something that fits your needs, they will find it for you. I would definitely recommend this place to anyone and everyone! It is the best place to shop!

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5 out of 5 people found this review helpful.

Business Response:

WE HAVE THE MOST FABULOUS CUSTOMERS! Thanks Em! See you soon
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I went looking for my girlfriend. The sales clerk already had all her sizes in the computer. They even told me what she had already bought so i didn't repeat the same thing.

Even found a cool shirt for myself.

Thanks girls, I'll be back!

5
★★★★★

I went looking for my girlfriend. The sales clerk already had all her sizes in the computer. They even told me what she had already bought so i didn't repeat the same thing.

Even found a cool shirt for myself.

Thanks girls, I'll be back!

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8 out of 8 people found this review helpful.

Business Response:

WE HAVE THE MOST FABULOUS CUSTOMERS! Thanks Monty
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I was in town for Bloomsday and so happy to find this cute little Boutique. They actually carry petite Joe's Jeans. I know longer will have to get my jeans hemmed. Both my girls also found great affordable tops. It's definately on our list of stops next time we get to Spokane.

5
★★★★★

I was in town for Bloomsday and so happy to find this cute little Boutique. They actually carry petite Joe's Jeans. I know longer will have to get my jeans hemmed. Both my girls also found great affordable tops. It's definately on our list of stops next time we get to Spokane.

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8 out of 8 people found this review helpful.

Business Response:

WE LOVE R CUSTOMERS! Thanks Jill. See you soon!

Message from Swank Boutique

Voted Z Best women's fashion boutique but Krem TV voters 2 years in a row. Winner of the Spokane Top Boutique runway show. Consistently voted in Best Boutique by Inlander and Spokane Coeur d'Alene magazine readers.



Host your next private party at Swank Boutique. We offer wardrobe consultation and private shopping.Get on our exclusive customer list to get an invite to our next BIG private event. Check us out at WWW.SWANKBOUTIQUE.NET.

More about Swank Boutique

We are a fashion forward boutique offering a mix of fabulous designers and popular lines. We carry Miss Me Jeans, Miss Me Couture, Free People, J Brand, Hudson Jeans, Free People, Twisted Heart, Mink Pink, Yummie Tummie, Spanx and many other hand picked lines.

 

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