Message from All Pets Health Center

Treating Your Pets as if They Were Our Own
  • State of the art Facility
  • Well Trained Staff
  • Welcoming Client Area

MarkerAll Pets Health Center

(615) 790-8250

4825 Main Street
Spring Hill, TN 37174

4 Reviews of All Pets Health Center in Spring Hill

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Dr. Pearl Is Great  5 Star Rating - World class

I have to say a big "Thank You" to Dr. Pearl and his staff. I brought Max my Boston terrier for a tumor removal that had growth drastically in 4 hours right before the doors closed and they welcomed us like they had just opened for the day. The nurse was very loving with Max and handled him like he was her own. Dr. Pearl was very thorough on Max's exam and had the tumor removed and back to us by the morning in great condition. Also, Dr. Pearl was the one who called me and told me that Max was done and did fabulous. I don't know any other place that the MD would go out of their way to do that. I will definitely be going back for Max's check ups!

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I highly recommend Dr. Pearl  5 Star Rating - World class

Dr. Pearl is the only vet we will use for our dogs.We have always found him to be highly knowledgeable, ethical and compassionate and we wouldn't trust anyone else with the care of our pets!Last fall our 15 year old lab mix suddenly became unable to stand and was in terrible pain. My husband and I knew that we were going to have make the terrible decision to put her down and called Dr. Pearl. They had us bring her in right away and they met us in the parking lot and helped us get her into the exam room. My husband and I were heartbroken and what made it worse was that our 3 kids were at school and wouldn't be able to say good bye. Dr. Pearl was wonderful and suggested that we give her a steroid shot to see if there would be any improvement and to give our family a little more time with our dog. He was very clear with us that our dog was at the end of her life and that if the steroid did help at all that it would be for a very short time. Thankfully that injection helped and eat and we were able to have 2 more weeks with our dog.If you live in Spring Hill and are looking for a vet I highly recommend Dr. Pearl.

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Do NOT use this vet!  1 Star Rating - Unsatisfactory

Dr. Pearl's terrible ethics are matched only by his incomparable arrogance.

We took our pet to All Pets five days ago to get a second opinion on a mange diagnosis. Being brand new dog owners, we just wanted to be 100% sure.

Dr. Pearl spent a lot of time repeating himself, and offered little to no helpful information. Furthermore, instead of recommending a treatment plan, he immediately pressured us to agree to a $200 biopsy, just to determine what type of mange our puppy had. (We have since found out from several other vets that this was wholly unnecessary and extravagant.)

Lastly, he recommended a 3-week daily antibiotic for our puppy to help clear up his skin. We paid $40 for these pills, only to get home and realize we only had 14 pills in the bottle. We called All Pets and were told by Dr. Pearl that he would only fill the remaining week's worth of pills if we came back in and paid another office visit fee. Trying to take the peaceful approach, I personally visited the office and asked that they simply give me the remaining pills. The secretary fetched Dr. Pearl (pun intended), who proceeded to tell me how I was wrong--he only gave us 2 weeks worth of pills and we only paid for 2 weeks worth, despite the bottle label stating it had 3 weeks of pills in it, and our receipt not mentioning quantity of any kind. He then tried to blame my "misunderstanding" on the fact that my children were in the exam room with us a few days before, and I was "obviously distracted", but that he was "100% correct" and I was "trying to get something for nothing."

At that point, I went from irritated to outright angry. This crackpot doctor was not only trying to charge us $62 for a 3-week antibiotic, but was blaming me and my kids for the fact that he and his staff screwed up. There was no empathy, no apology, no loyalty to us as a patient client--just him being adamant that he was right and we were wrong. It was a disgusting thing to witness.

We will NOT be going back to Dr. Pearl. Furthermore, we will let all our friends and relatives know about his incompetence and inability to deal professionally and ethically with his clients. Apparently Dr. Pearl has been spending too much time with animals and not enough time with people to recognize that you don't get ahead in business by blatantly insulting your clients after screwing them over.

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Recommend 100%  5 Star Rating - World class

This is a wonderful facility, with friendly and concerned staff. Our cat was recently very ill--in fact, we didn't think he was going to make it. Dr. Pearl explained the situation honestly and thoroughly, and let us decide how to proceed. We decided to try the treatment plan recommended, and our cat has made a full and miraculous recovery! The doctor himself called periodically during the ordeal to check up on our cat. I didn't feel like we were nickeled and dimed either--the cost of the health care received was reasonable. Our family recommends All Pets Health Center 100%!!!

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1 Review by Citysearch:

Recommend 100% 5 Star Rating - World class

I recently had a horrible experience at a local kennel. After a week of boarding my dog, I picked her up in aweful shape. I immediately took her to All Pets Health Center. They were great. I didn't have an appointment and they saw me right away and even stayed late helping me. They were kind and caring. They were really concerned about my dog. They even call every few days to check on her ( she was in really bad shape). She received excellent care. I highly recommend them.

Posted 08/08/08 at 3:08pm