1 Stars: Not so much (by Doh F.)

Doh F. — Mon, 08 Sep 2008 07:01:00 GMT

For 2008, Taurus Metric has LOST its luster.

We used Taurus several times this year for week-long vacations and, each time, one of our dogs came back with an injury or were sick.

One of our dogs came back with a paw that was bitten and Taurus, despite several calls about not eating, never detected the bite and subsequent abscess. We ended up having to get vet care after the week stay and the dog needed be on antibiotics.

In another stay, we requested that our dogs be kept away from the other dogs. Two of our dogs came back vomiting for several days. We're guessing that they had access to some plants in the yard or had gotten sick from the shared yard where other sick dogs were playing. We're questioning how sanitary the conditions are at the Metric facility.

In the last stay, our 9 year old was distressed enough that she was chewing on her crate and had metal shavings in her gums according to her dentist a few days after we picked her up. To Taurus' defense, they did detect that one of the dogs had bloody stools. Now we know why.

For all of the lip service that Taurus provides on added services, we think that the level of care and monitoring is not adequate. When you drop several dogs and pay over a $1000/week for someone to watch your dogs, you don't expect these things to happen.

The bottom line is that WE ARE NOT comfortable leaving our dogs with Taurus Metric and it's time to find another dog sitter. They need more people staffing the location, they also need more qualified people there, they need to increase their sanitary procedures in the kennels and in the yard, they need to better monitor and inspect for the health of the animals in their keeping, and they need to keep MUCH better records of issues/incidents. When questioned, they were not been able to provide details or anything other than a scrap of paper regarding issues that they had sought fit to call us about long distance while we were on vacation.

Insider Pages Reviews for Taurus Training @ Doggy Play Day

1 Stars: Not so much (by Doh F.)