Higgins Energy

★★☆☆☆

About Higgins Energy

Categories
  • Home & Garden
  • Home Furnishings
Details
  • Wood Burning Stoves
  • Chimney Sweeps & Repair

Home & Garden

Home & Garden
More choices in Barre:
Resultset_next

Custom Design Windows

1246 South St Barre, MA

Resultset_next

Sterling Supply

56 Gardner Rd Hubbardston, MA

2.0 3
Hi! Sign in to let us know how Higgins Energy was?
Write a Review
.

After having my appointment rescheduled, they final showed to repair my pellet stove. A part needed to be order, I called a few weeks later and asked if the part had been order, I was told they would call me back. More than two months later they still have not called back. They were more than willing to take my money for the repair that did not happen.

If you like wasting money Higgins is the place to go.

1
★☆☆☆☆

After having my appointment rescheduled, they final showed to repair my pellet stove. A part needed to be order, I called a few weeks later and asked if the part had been order, I was told they would call me back. More than two months later they still have not called back. They were more than willing to take my money for the repair that did not happen.

If you like wasting money Higgins is the place to go.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased a wood stove from Higgins Energy last fall. Initially the salesman was pleasant and helpful. However, coordinating the installation was an aggravating ordeal. They routinely called on short notice to reschedule our appointment and when the installers finally did show up (two months later!) they were very young and did not seem confident about what they were doing. The installation was abandoned and rescheduled and the second team, who finally were able to complete the installation, were the only bright spot in what has been a dismal experience. We recently had an appointment for a maintenance call and once again Higgins called one hour ahead to say that they weren't coming (after I'd received a call earlier in the morning asking if the appointment could be moved up a few hours). I have found the staff to be rude, uncooperative, unprofessional and entirely unapologetic every time they've ruined our plans for the day. We have found another company for our future maintenance and would strongly encourage anyone to look elsewhere.

1
★☆☆☆☆

We purchased a wood stove from Higgins Energy last fall. Initially the salesman was pleasant and helpful. However, coordinating the installation was an aggravating ordeal. They routinely called on short notice to reschedule our appointment and when the installers finally did show up (two months later!) they were very young and did not seem confident about what they were doing. The installation was abandoned and rescheduled and the second team, who finally were able to complete the installation, were the only bright spot in what has been a dismal experience. We recently had an appointment for a maintenance call and once again Higgins called one hour ahead to say that they weren't coming (after I'd received a call earlier in the morning asking if the appointment could be moved up a few hours). I have found the staff to be rude, uncooperative, unprofessional and entirely unapologetic every time they've ruined our plans for the day. We have found another company for our future maintenance and would strongly encourage anyone to look elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They have a nice selection of wood and pellet stoves. The sales people answered all questions and explained the differences between the different models and brands. They also clean chimneys and the service has always been good.

4
★★★★☆

They have a nice selection of wood and pellet stoves. The sales people answered all questions and explained the differences between the different models and brands. They also clean chimneys and the service has always been good.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Higgins Energy, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review