Tokyohana Japanese Steakhouse & Sushi Bar

I had heard that this place was great for sushi and had a good atmosphere, but after eating there last week, I can say that it's not really worth it when there are better places for sushi. We went late Sunday night (10 PM) and were seated pretty quickly. However, after telling our waitress we needed more time to look at the menu, she took longer to get back to us than we had hoped (or needed). It also took longer to actually get the sushi than we had hoped, considering they weren't very busy. The sushi itself was decent, but I have had better. Prices were decent and comparable to the quality of sushi.

Now, if that's where the Tokyohana experience ended, I'd have given them at least a 3-star rating, but that's not where it ends. The meal was $24.66, yet I checked my credit card balance a few days later and found a charge for $24.66 AND $29.66. They charged me twice for our meal. I called them to get the extra charge removed, but after four days, they have done nothing. I have called several times since Friday and each time they take my information and then tell me they'll "look into it" and call me back. The manager I spoke with on the phone seemed mildly unconcerned with the situation and generally cold. I've yet to hear back from them, so I now have to take it up with my credit card company to investigate the dispute.

If Tokyohana's sushi and service had been better, this whole process might not be as bad, but being what they are, they are not worth the trouble or the risk of going back there. Thanks for nothing, Tokyohana.