Home Depot

This particular store, I have been frequenting for last 9 years or more, I don't really remember. It has been a blessing when it was first opened with 24 Hrs. hr of operation, open for shopping and returns. Now recently I wasted five trips to this Home depot to find out , oooops again and again, that you can shop after 8 pm and can't return any merchandise which I normally take with me to replace items that have to be returned. I can understand they need time to collect merchandise and clean up but its way too early as they would let you shop why after they officially close at 12.00 at mid night. It their convenience and not mine who have spend thousands of dollars over the years. I am turned off by their evening hrs employees who are never eager to help. There are some exceptions, namely Archie, used to be electrical and now flooring, guy name Glen in Elect. Dept. During Morning hrs Monday Thu Friday, every employee so attentive as all the big shots are on duty.

Posted 06/08/09 | Report Abuse

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Seems that the store is always pretty tidy. I have always gotten nice people to help direct me to what I am seeking. They are also happy to help me if I need help getting something customized (like a window shade, etc.)

Posted 05/01/08 | Report Abuse

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I wanted to build my own custom frames the ppl working in lumber dept helped me a lot...
they offered great advice and helped me cut the pieces also

Posted 09/04/05 | Report Abuse

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Considering the sheer size of the store, and amount and variety of merchandise they carry, it is a bit daunting to step foot into the store. Store personnel is sometimes hard to find, but they are always helpful in pointing the way to what you need or answering specific questions about a product or how to do something. Prices are great, sale items are even better.

Posted 09/03/05 | Report Abuse

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Large selection of merchandise and probably some of the best prices (though not always), but make sure you have lots of patience when shopping here. It's always jam packed, especially on Saturdays, and it's difficult to flag down an employee. The checkout lines can also be insane.

Posted 05/22/05 | Report Abuse

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When we had our kitchen remodeled at the Home Depot, we were guaranteed that certified contractors hired by the Home Depot would do the work. The work was to take 4 6 week from teardown to completion. It took 10 months! We spent three of these months with out a kitchen sink. Miss-measurements by the Home Depot staff, wrong cabinets ordered, poor installation of the counter top, and more all resulted in a terrible experience. And, The Home Depot ignored me as best they could. I made daily visitsto the store until the situation was resolved. Bottom line; do not trust the Home Depot to remodel your home.

Posted 11/10/04 | Report Abuse

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