Insider Pages Reviews for BulbToGo.com

5 Stars: Quality service when I was in need (by Richalieu U.)

Richalieu U. — Mon, 05 Jan 2009 08:35:00 GMT

These guys did not just sell cheap and good product but was good to accept my return without any problem on my third purchase when I found out that I did not need the bulb anymore because my projector was bad.

5 Stars: Great Guys (by Terrence B.)

Terrence B. — Sat, 20 Dec 2008 17:30:00 GMT

I have been buying projector lamps from these guys for few years now, and its all been very great. I have recommended few friends, and they all have had great experiences. I hope they continue.

1 Stars: poor customer service (by eric l.)

eric l. — Fri, 22 Aug 2008 21:28:00 GMT

Ordered a lamp for my theater projector. They stated they had it in stock (#4) and would ship in 1-3 days. Almost a week later, I called to get an update and was told it would ship the next day and apologized for the "slight delay." Another 3 days later I call and got their voice mail. I then connected with a live chat person online who said that it shipped today and said they had a lot of orders for that lamp (29 in 5 days) and it had been backordered. Their site still stated they had 4 in stock and the rep said their web program was "stalled." I told him that I will be buying my lamps elsewhere from now on and he then disconnected. VERY POOR OPERATION!!