Eli the Computer Guy

I love this place! I used to turn my laptop on and wait forever before it did anything...it was slow as slow can be. I took it to Eli the Computer Guy, where they cleaned it up real nice and now my laptop runs like a dream. So happy with my experience!

Eli the Computer Guy himself, along with his crew of IT Specialists are extremely responsive and are able to explain the in's and out's of our company's IT world in such a way that the lowliest novice could understand.

Priced very fairly especially considering the quality of the work, Eli the Computer is the way to go if you are looking for smooth, seamless IT integrity! Highly Recommended!

I sauntered in to Eli the Computer Guy 's shop with a question about why I wasn't accessing the internet since my wireless modem is built into my notebook. I'd tried everything to gain access to no avail. After listening to my problem, Marcus looked at my laptop and made a minor adjustment. It may have been minor for him but it was a major help to me. Thank you Marcus. The shop is a real asset to the Mount Vernon community.

This is a copy of an email sent to my friends.

Friends:

This is an unsolicited recommendation for a computer repair company...Eli the Computer Guy. 410-685-2808
900 Cathedral Street, Baltimore 21201. http://www.elithecomputerguy.com/

Here's the story: My computer hard drive was running out of space...I tried to delete files, move files to a removable hard drive, etc. Nothing worked! I "Googled" computer repairs in B'more last PM (7:40), found Eli, saw they were still open and called. There was Dana, not Eli but she sounded better than Eli looked on his Web site. She and I tried to figure out what was wrong. This was without my name, phone #, or, most importantly, without my credit card info. She said that they needed to see the machine. I expected I might need an additional hard drive with more memory. OK, their online menu and prices looked fine. So, today, I schlepped the tower down to Cathedral Street, put 2 quarters in the meter and went in. Still no Eli, but there were Agim and Mary.

I explained my plight. Agim plugged in the machine, worked on it for a while and found that my backup software was not backing up to the external drive as planned but back onto my C drive. We deleted the unneeded backup, my drive was now only half full, and I was loving life again.

Now the best part. I went to Mary to settle up. She said "No Charge!" It seems that if they can help fairly quickly and easily there is no charge. They both said to keep them in mind for any other computer problems and to recommend them if my friends need computer help. So I am. They were great! Pleasant folks that know computers and, I believe, would only charge reasonable rates. These people took their time, that I would have been happy to pay for, and helped me.

So, the bottom line is, keep them in mind if you have computer woes, I certainly will!
Neil

Eli has been providing us with computer advice, equipment and repairs for the past 3 1/2 years. They arrive when they say they will, they quote me prices before they do the work and I have followed several of their suggestions. While I may know what I want the end result to be from my computers, I don't always know what is needed to get that result - but Eli the Computer Guy has always lead me in the right direction. We have used his repair services, used his help in purchasing new equipment and he has done backups for us and kept our computers virus free. I have found him to be very honest and that is important as I am not an IT person. I highly recommend Eli and his company.