Austin Appliance, Air Conditioning and Heating Repair

I called Austin Appliance Repair after reading their reviews and I have to say, I did the right thing. The burners on my GE range werent lighting. The repair tech came out the same morning that I called and he quickly diagnosed the problem. He gave me a quote, which I accepted, and was able to fix the broken control right away because he had the part with him.
Since he was already at my house, I asked if he had time to check my garbage disposal, which wasn't doing the job very well. As you know, most contractors wouldn't take the time without a second appointment. But the technician from Austin Appliance Repair was really nice about it and didn't hesitate to take a look. All he had to do to get it working better was put ice in the disposal and turn it on! The ice worked like magic. I would definitely call Austin Appliance Repair again and will recommend them highly to all my friends.

Oh, one last word. The total cost of the repair he did was reasonable and he only charged me for the stove repair without adding a penny extra for the garbage disposal. I guess I expected it to cost me much more since the job took him about hour and a half.

Dan H.
Round Rock, TX 78680

We had a problem with our side-by-side GE refrigerator. The freezer was working fine but the refrigerator compartment wasn't cold enough and it seemed to get worse every day. Another company came first and told me that we needed to replace the computer board. They had to order it and then it would take 2 more weeks to arrive. Before going that route, I looked for other options. We called Austin Appliance Repair to get a second opinion. I scheduled an appointment and they showed up promptly. After diagnosing the situation, the technician determined that the problem was the defrost thermostat, not the computer board. He gave me a price for the repair which was far far lower than the other companys. He then repaired my fridge and it is working again. The cost for the refrigerator repair plus parts was fair and the service was worth every penny.

Helen G
Austin, TX 78751

I have used Austin Appliance Repair twice and had a really good experience both times. Your people are experienced and friendly. Both technicians knew what they were doing and they provided excellent customer service. When you need help with a broken appliance, you need it right away and both times I called, they came the same day. They took care of the problems and gave me some helpful information. The first time I called, there was a gas smell coming from my stove. The 2nd time my washer had a leak. Both times, a technician showed up at the scheduled time and did a great job fixing the problem. Both jobs were billed very fairly and were the same price that I approved. I trust Austin Appliance Repair technicians they havent steered me wrong.

Steve L.
Leander, TX 78645

I had a problem with my dryer, which was taking too long to dry the clothes and I was starting to get frustrated I even had to wear damp clothes a couple times. I found about Austin Appliance Repair on the web and I am I glad that I did! Your customer service representative answered the phone and, after doing some quick problem solving to figure out how big a job it would be, told me someone would be at my house the same day between 3 and 4 PM. He called back a little while later and asked if he could come earlier between 1 and 2 PM, which I agreed to. At few minutes before 1PM my dogs started barking. I looked out the window and there was the Austin Appliance Repair technician walking up to the door. My dryer was fixed 40 minutes later! The Austin Appliance Repairman charged per job, not per hour, and he had me approve the quote before he started working. The cost seemed reasonable and I am happy with the results.

Thank you, guys I will definitely recommend your business when asked if I know a reliable appliance repair company.

Richard F.
Austin, TX 78778

We've called Austin Appliance Repair twice. The first time was to repair the baking feature on my GE gas oven. They serviced our call on the same day and quickly finished the job. The second time we called our dishwasher was leaking from the bottom. Even though we called them late at night, their customer service representative promptly called us back. She told us that they would be able to come first thing the next day. The next morning I called them back to confirm our early appointment and the technician was already on his way -- he actually arrived 5 minutes later. When you are having a crisis at your house, it is a relief to deal with reliable people. Your great service made my day!
Thanks guys for making my life easier.

Susan K
Austin, TX 78716