Tokyohana Japanese Grill & FM Lounge

★★★★☆
4.375 8
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The night I went here the place was fine until the lights got a little bit lighter. The whole place was dirty, bathrooms like a gas station in the projects, and the back area from earlier that day had not been cleaned. There was trash all over the floor and they said they had stopped serving food but they were serving drinks. If it weren't for the entertainment there then we would have left sooner.

1
★☆☆☆☆

The night I went here the place was fine until the lights got a little bit lighter. The whole place was dirty, bathrooms like a gas station in the projects, and the back area from earlier that day had not been cleaned. There was trash all over the floor and they said they had stopped serving food but they were serving drinks. If it weren't for the entertainment there then we would have left sooner.

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DO NOT DINE HERE! First of all I have dined at the restaurant several times and have been a regular since 2006 and I have not had any issues until now. I visited this establishment on March 15, 2010, with a friend. First of all most of the

3
★★★★★

DO NOT DINE HERE! First of all I have dined at the restaurant several times and have been a regular since 2006 and I have not had any issues until now. I visited this establishment on March 15, 2010, with a friend. First of all most of the

Cons: ALL

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Usually it's good and good service, but my girlfriend and i went in there a couple of fridays ago and i don't know if i will go back.We went in sat at the bar ordered two beers, the cost was four dollars, i gave the bartender twenty

3
★★★★★

Usually it's good and good service, but my girlfriend and i went in there a couple of fridays ago and i don't know if i will go back.We went in sat at the bar ordered two beers, the cost was four dollars, i gave the bartender twenty

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On Saturday, January 24th, I went to Tokyohana Grill and had a HORRIBLE EXPERIENCE. Actually, every time I go I have something negative happen- poor service, bad drinks, cold food, long waits, etc., but this last visit was over-the-top! I called on Thursday to reserve a small section in the lounge for cocktails and appetizers. I made the reservations and took the person's name. I show up with the party on Sat. and sit in the area I reserved. I was greeted by a very rude member of the staff. She said we could not sit there, it was a $450 minimum area, I told her that I had made reservations for the area and I spoke with Anne. She brought the server to the table and the SERVER ARGUED with me and EVEN RAISED HER VOICE and started giving me a VERY RUDE ATTITUDE! She was such a loose character and I was appalled! I was very embarrassed and could NOT believe staff would talk to customers in this way! VERY UNPROFESSIONAL and EXTREMELY low class people that work here! NO CLASS! No professionalism, and tacky!!! Another waiter at that time came over and was very apologetic at Anne??s and her the other older co-worker that came to the table. He said he had NEVER in all of restaurant experience witnessed something like that and he was very kind. He was so apologetic and he too was shocked! The $450 dollar minimum was NOT the issue. We had a party of 7 with 8 more expected. It was 9:30 pm and we had plans on being there all evening. We were planning on appetizers, drinks, and additional food. The bill would have been around that much any way. The fact of the matter IS PRINCIPLE! Was she assuming we were not able to afford the $450? Was she stereo-typing? It was MORE upsetting the way we were treated! The whole area was watching this incident. The waiter, Anne, made a scene. She was pouting after that in the corner and glaring at our table the entire time we were there. It was funny, but still uncomfortable. We were celebrating a birthday? it??s unfortunate for them we left. For a restaurant on the North Freeway, at 9pm on a Saturday night, as EMPTY and DULL as the place was, I could only assume a business would want to keep as many customers and dollars in the seats as possible. Poor business sense! The waiter that ended up serving us, James, was excellent. He should definitely consider switching to a better restaurant? as he deserves to work with his kind? better, classier, people!
Side note: torn menus, sticky menus, smelly restrooms, the cosmo I ordered was warm not chilled. FIND SOMEWHERE ELSE TO GO! ??Chi?? on N. Freeway going into the Woodlands is MUCH BETTER! Great service and better food and music! Nice, chic atmosphere!

1
★☆☆☆☆

On Saturday, January 24th, I went to Tokyohana Grill and had a HORRIBLE EXPERIENCE. Actually, every time I go I have something negative happen- poor service, bad drinks, cold food, long waits, etc., but this last visit was over-the-top! I called on Thursday to reserve a small section in the lounge for cocktails and appetizers. I made the reservations and took the person's name. I show up with the party on Sat. and sit in the area I reserved. I was greeted by a very rude member of the staff. She said we could not sit there, it was a $450 minimum area, I told her that I had made reservations for the area and I spoke with Anne. She brought the server to the table and the SERVER ARGUED with me and EVEN RAISED HER VOICE and started giving me a VERY RUDE ATTITUDE! She was such a loose character and I was appalled! I was very embarrassed and could NOT believe staff would talk to customers in this way! VERY UNPROFESSIONAL and EXTREMELY low class people that work here! NO CLASS! No professionalism, and tacky!!! Another waiter at that time came over and was very apologetic at Anne??s and her the other older co-worker that came to the table. He said he had NEVER in all of restaurant experience witnessed something like that and he was very kind. He was so apologetic and he too was shocked! The $450 dollar minimum was NOT the issue. We had a party of 7 with 8 more expected. It was 9:30 pm and we had plans on being there all evening. We were planning on appetizers, drinks, and additional food. The bill would have been around that much any way. The fact of the matter IS PRINCIPLE! Was she assuming we were not able to afford the $450? Was she stereo-typing? It was MORE upsetting the way we were treated! The whole area was watching this incident. The waiter, Anne, made a scene. She was pouting after that in the corner and glaring at our table the entire time we were there. It was funny, but still uncomfortable. We were celebrating a birthday? it??s unfortunate for them we left. For a restaurant on the North Freeway, at 9pm on a Saturday night, as EMPTY and DULL as the place was, I could only assume a business would want to keep as many customers and dollars in the seats as possible. Poor business sense! The waiter that ended up serving us, James, was excellent. He should definitely consider switching to a better restaurant? as he deserves to work with his kind? better, classier, people!
Side note: torn menus, sticky menus, smelly restrooms, the cosmo I ordered was warm not chilled. FIND SOMEWHERE ELSE TO GO! ??Chi?? on N. Freeway going into the Woodlands is MUCH BETTER! Great service and better food and music! Nice, chic atmosphere!

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Their prices are very fair, and their sushi is pretty good. I loved the selection, and the fresh hamachi sashimi. The steak I have was very good. customer service wasn't bad, but could have been better,

3
★★★☆☆

Their prices are very fair, and their sushi is pretty good. I loved the selection, and the fresh hamachi sashimi. The steak I have was very good. customer service wasn't bad, but could have been better,

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Sushi was great in my opinion, especially the FM Rolls. However, the service was HORRIBLE! We ate a late lunch, around 3PM on a Sunday, and there were maybe only 15 people in the restaurant, however, we only saw our waiter three times

3
★★★★★

Sushi was great in my opinion, especially the FM Rolls. However, the service was HORRIBLE! We ate a late lunch, around 3PM on a Sunday, and there were maybe only 15 people in the restaurant, however, we only saw our waiter three times

Pros: Great, fresh sushi

Cons: Service was poor, interior needs refurbishing

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I am sorry to see someone had a bad experience there... I agree that there are better sushi places in Htown but I have eaten at thisTokyohana many times and never found the problems the last reviewer did. We sometimes just pop in to sit

3
★★★★★

I am sorry to see someone had a bad experience there... I agree that there are better sushi places in Htown but I have eaten at thisTokyohana many times and never found the problems the last reviewer did. We sometimes just pop in to sit

Pros: Good location for after work...

Cons: Can't think of any down right cons...

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WENT TO EAT MID DAY LUNCH ON 8-5-2008...ORDERD HIBACHI EARTH & SEA DINNER WIFE ORDERD CKN & SHRIMP . KIDS HAD FRIED RICE .. WAS THE WORST DINNING EVER . PLATES WHERE DIRTY . AND PLACE WAS EMPTY..DID NOT FINISH A 1/'4 OF THE FOOD .. SHRIMP

3
★★★★★

WENT TO EAT MID DAY LUNCH ON 8-5-2008...ORDERD HIBACHI EARTH & SEA DINNER WIFE ORDERD CKN & SHRIMP . KIDS HAD FRIED RICE .. WAS THE WORST DINNING EVER . PLATES WHERE DIRTY . AND PLACE WAS EMPTY..DID NOT FINISH A 1/'4 OF THE FOOD .. SHRIMP

Pros: PARKING

Cons: FOOD AND SERVICE

 

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