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Message from MASSAGE ENVY-Arboretum

Professional. Convenient. Affordable.
  • "$39 One Hour Session"
  • "Exp'd & Licensed Therapists"
  • "Spa Atmosphere"

We'd like to invite you to Massage Envy - Arboretum. We have private rooms and many therapists to choose from. Our hours and pricing make it both convenient and affordable to come in at times right for you. Ask us about our Wellness Program and the benefits it provides. We also offer family and group discounts as well as gift certificates. They make great presents. Call today to schedule your appointment. It's always a great day for a massage.

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(704) 749-5000

7011 Seton House Road
Charlotte, NC 28277
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Editorial Description by Citysearch
Offering private rooms and a spa-style ambiance, MASSAGE ENVY-Arboretum provides total relaxation.
Rated 8.4 out of 10 by Citysearch.
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Charlotte, NC » Massage Therapists

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1 Review by Citysearch:

Overworked Therapists and not helpful when you want to cancel 3 Star Rating - Satisfactory

There were some very skilled therapists during my contract with Massage Envy. The front desk staff was always really friendly. There was one time that I had a VERY bad experience with one of the therapists and they immediately refunded my pre paid session and let me use it a different time.
Unfortunately at times the therapists I would get seemed to be overworked. Almost like their hands were tired. I felt that sometimes they didn't listen to what it was you wanted...almost like they had a standard massage they pulled out of their back pocket for you to use.
When it came time to cancel my contract I didn't provide the 30 days notice. It is very important that you do that or you will get billed for another month. I provided 21 days notice and was charged for an additional month. The front desk staff became instantly not as helpful and were quick to point out parts of the cancellation agreement. READ WHAT YOU SIGN WITH THEM...DON'T EXPECT THEM TO BE UPFRONT WITH YOU!!!!

Posted 12/12/08 at 12:02pm

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