So, after discovering a leak in my bathroom, I hired this company to investigate the leak. They travelled the one half mile to my house, told me the leak was due to a problem related to the caulk in my shower, and that the charge would be $75. Even though he could explain in detail how to fix such a problem and that the materials weren't expensive, he wouldn't actually do it himself. Seriously? I would have thought carrying around caulk and taking the 5 minutes to fix such a problem would be something within a plumbers job description. And I tend only to hire people who make a real effort to be helpful, so I would never recommend this company.