Chateau De Nails

★★☆☆☆

About Chateau De Nails

Categories
  • Manicurists & Pedicurists

Personal Services

Personal Services
More choices in Elk Grove:
Resultset_next

James Mark Salon & Spa

9105 Bruceville Rd Elk Grove, CA

Resultset_next

Notorious

8529 Elk Grove Blvd Elk Grove, CA

2.0 3
Hi! Sign in to let us know how Chateau De Nails was?
Write a Review
.

I have been a loyal customer of this salon for several years to the point where I am greeted by name by most of the staff. I have been getting regular fills and pedicures every 2-3 weeks and have been happy with the results overall. After yesterday I will not be going back because I was overcharged and when I questioned it I was given a poor explanation. I paid the outrageous $45 for a "new set", my old tips were soaked off and my nails were healthy enough to have the acrylic overlay right on top so I did not need tips. I heard the owner, Ken, quote a walk in customer who needed a full set $25 so when he told me that I owed $70 for a pedicure ($25) and new set ($45) I questioned it and was told it was $70 because I had a "new set" of nails. I called the salon the next day to ask what the price of a new set with a french manicure would be and was told it would cost $30 so I was charged $15 more than I should have been. I don't recall if there is a price list visible but would recommend anyone who decides to go here to ask for prices first. I will miss some of the staff I have come to know, especially Mai and Kim who have always given great pedicures but I will not be returning.

1
★☆☆☆☆

I have been a loyal customer of this salon for several years to the point where I am greeted by name by most of the staff. I have been getting regular fills and pedicures every 2-3 weeks and have been happy with the results overall. After yesterday I will not be going back because I was overcharged and when I questioned it I was given a poor explanation. I paid the outrageous $45 for a "new set", my old tips were soaked off and my nails were healthy enough to have the acrylic overlay right on top so I did not need tips. I heard the owner, Ken, quote a walk in customer who needed a full set $25 so when he told me that I owed $70 for a pedicure ($25) and new set ($45) I questioned it and was told it was $70 because I had a "new set" of nails. I called the salon the next day to ask what the price of a new set with a french manicure would be and was told it would cost $30 so I was charged $15 more than I should have been. I don't recall if there is a price list visible but would recommend anyone who decides to go here to ask for prices first. I will miss some of the staff I have come to know, especially Mai and Kim who have always given great pedicures but I will not be returning.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I decided to check this place out since I lived literally 2 minutes down the street. The inside is nice and the people are nice but I had a couple bad experiences. The first time I got my nails done was regular white tip acrylic and I got a fill or two then I noticed my nails starting to lift so I took them off...Then I went back a couple weeks later, same thing but I went for pink and white...it turned out nice, got two fills then noticed that there were dark spots on a couple of my nails. I went back to get a fill and the lady just used a darker pink to cover the spots...a couple days later both my ring fingers were dark blue and green and I had to take my nails off. I went to another lady that had done my nails a while ago and she had to cut 4 of my nails half way off because they had lifted and were covered in fungus. One of them was so bad and close to the root that if I had waited my nail probably would of fallen off...luckily they are recovering with the help of another lady...

1
★☆☆☆☆

I decided to check this place out since I lived literally 2 minutes down the street. The inside is nice and the people are nice but I had a couple bad experiences. The first time I got my nails done was regular white tip acrylic and I got a fill or two then I noticed my nails starting to lift so I took them off...Then I went back a couple weeks later, same thing but I went for pink and white...it turned out nice, got two fills then noticed that there were dark spots on a couple of my nails. I went back to get a fill and the lady just used a darker pink to cover the spots...a couple days later both my ring fingers were dark blue and green and I had to take my nails off. I went to another lady that had done my nails a while ago and she had to cut 4 of my nails half way off because they had lifted and were covered in fungus. One of them was so bad and close to the root that if I had waited my nail probably would of fallen off...luckily they are recovering with the help of another lady...

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Chateau De Nails opened fairly recently and I was eager to try it out. I was not disappointed. I went in for a manicure and eyebrow wax. The man who did my nails was super quick, but his work was flawless! I couldn't stop looking at my nails...they were beautiful. The polish on a basic manicure typically starts to chip after a few days. My polish didn't chip for a week!! And, they did a great job on my eyebrows. Even though they were a little pricey, I came away pleased and will definitely go back.

4
★★★★☆

Chateau De Nails opened fairly recently and I was eager to try it out. I was not disappointed. I went in for a manicure and eyebrow wax. The man who did my nails was super quick, but his work was flawless! I couldn't stop looking at my nails...they were beautiful. The polish on a basic manicure typically starts to chip after a few days. My polish didn't chip for a week!! And, they did a great job on my eyebrows. Even though they were a little pricey, I came away pleased and will definitely go back.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Chateau De Nails, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review