Help It Crashed Again

★★★★★
Mostly working as an out of business hours support service. Able to meet your evening and weekend schedules. Drop off and pickup services available for overnight fixes.
  • 3069 Vidalia Ct

    Dumfries, VA 22026

    Map & Directions
  • 703-868-0836

About Help It Crashed Again

Categories
  • Computer Repair Services
  • Web Site Design Service
  • Data Processing Services
  • Electronic Networks
Hours
Monday: 09:30 AM - 10:00 PM
Tuesday: 09:30 AM - 10:00 PM
Wednesday: 09:30 AM - 10:00 PM
Thursday: 09:30 AM - 10:00 PM
Friday: 09:30 AM - 10:00 PM
Saturday: 09:30 AM - 10:00 PM
Sunday: 09:30 AM - 10:00 PM
4.9863 73
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I've used Help It Crashed Again before and never fail to be disappointed. This time they both rescued a dying computer and helped me set up a new computer, and get it networked while helping me bring the older fax/copier/printer into the Windows 7 age. All this was done efficiently and reliably. This is a fantastic local business!

5
★★★★★

I've used Help It Crashed Again before and never fail to be disappointed. This time they both rescued a dying computer and helped me set up a new computer, and get it networked while helping me bring the older fax/copier/printer into the Windows 7 age. All this was done efficiently and reliably. This is a fantastic local business!

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I was having problems with my computer and called Chris. Within the same day I got a phone call back from him and was able to take my computer to him the next day (Friday). By Saturday morning my computer was fixed, and he even suggested where I could purchase a new key for my keyboard.

Chris is very nice and gets the job done in a timely manner, which I liked a lot!

Great place to take your computer! 100000% recommend!

5
★★★★★

I was having problems with my computer and called Chris. Within the same day I got a phone call back from him and was able to take my computer to him the next day (Friday). By Saturday morning my computer was fixed, and he even suggested where I could purchase a new key for my keyboard.

Chris is very nice and gets the job done in a timely manner, which I liked a lot!

Great place to take your computer! 100000% recommend!

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Chris is knowledgeable, professional, and he is great at communicating with you as he troubleshoots and works on your computer.

5
★★★★★

Chris is knowledgeable, professional, and he is great at communicating with you as he troubleshoots and works on your computer.

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Ran into serious computer issues on Friday, dropped the laptop off Saturday, and had it back by Monday. I have no idea how deep my problems went - I thought I was fairly computer savvy, but hours of scouring the web forums for help left me exasperated and still with a broken laptop. A brief talk with ??Help It Crashed Again??(Chris) assured me he had a very good idea where the problem was coming from, and over the weekend I got a few email updates letting me know it was coming along just fine. I??ve used Chris before, and was recommended to him by some Family members who also have employed his help. Can??t begin to say enough good things! Computer is fixed and running great: I won??t hesitate to recommend him to anyone requiring computer repair.

My machine had layers of Malware that had gotten behind the scenes and corrupted a large number of the system??s files and settings, including making it such that as an Administrator, I didn??t have the permissions to modify the settings. Chris was kind enough to not just fix the problem, but dig a bit deeper and help identify some key ways I can avoid having this problem again. That part especially was a big relief.

Compared to dropping something off with the Geek Squad or any other store that employs a bunch of teenagers or pretentious employees who say ??we??ll have a look at it and see what we can do,? Chris seems remarkably professional and genuinely concerned with getting my machine back on it??s feet. Am I gushing a bit? Sorry, I??ll stop. But seriously: Give him a call. I couldn??t be happier.

5
★★★★★

Ran into serious computer issues on Friday, dropped the laptop off Saturday, and had it back by Monday. I have no idea how deep my problems went - I thought I was fairly computer savvy, but hours of scouring the web forums for help left me exasperated and still with a broken laptop. A brief talk with ??Help It Crashed Again??(Chris) assured me he had a very good idea where the problem was coming from, and over the weekend I got a few email updates letting me know it was coming along just fine. I??ve used Chris before, and was recommended to him by some Family members who also have employed his help. Can??t begin to say enough good things! Computer is fixed and running great: I won??t hesitate to recommend him to anyone requiring computer repair.

My machine had layers of Malware that had gotten behind the scenes and corrupted a large number of the system??s files and settings, including making it such that as an Administrator, I didn??t have the permissions to modify the settings. Chris was kind enough to not just fix the problem, but dig a bit deeper and help identify some key ways I can avoid having this problem again. That part especially was a big relief.

Compared to dropping something off with the Geek Squad or any other store that employs a bunch of teenagers or pretentious employees who say ??we??ll have a look at it and see what we can do,? Chris seems remarkably professional and genuinely concerned with getting my machine back on it??s feet. Am I gushing a bit? Sorry, I??ll stop. But seriously: Give him a call. I couldn??t be happier.

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I recently needed someone to repair one computer that had stopped working and to install Windows 7 on that machine and my personal machine. Following that I wanted them networked to allow each to access files on the other. Chris Moore did all that for a very reasonable price, and responded immediately when I needed a bit of assistance to finalize the networking. I would recommend him to anyone who wants fast, reliable, and pleasant service.

5
★★★★★

I recently needed someone to repair one computer that had stopped working and to install Windows 7 on that machine and my personal machine. Following that I wanted them networked to allow each to access files on the other. Chris Moore did all that for a very reasonable price, and responded immediately when I needed a bit of assistance to finalize the networking. I would recommend him to anyone who wants fast, reliable, and pleasant service.

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Help It Crashed Again is affordable prompt and professional. Best service ever!

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5
★★★★★

Help It Crashed Again is affordable prompt and professional. Best service ever!

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Great job at a good price. I highly recommend you use Chris for all your repairs. Kept me informed through the whole process and delivered exactly as he said he would.

5
★★★★★

Great job at a good price. I highly recommend you use Chris for all your repairs. Kept me informed through the whole process and delivered exactly as he said he would.

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Chris set up and customized software on a laptop after being highly reommended by friends. He also repaired an old desktop that had stopped working. Both jobs were done quickly and professionally. We are very satisfied and happy with the software and the hartdware support he provided, with the response time and with the price, and would highly recommend him for any computer support.

5
★★★★★

Chris set up and customized software on a laptop after being highly reommended by friends. He also repaired an old desktop that had stopped working. Both jobs were done quickly and professionally. We are very satisfied and happy with the software and the hartdware support he provided, with the response time and with the price, and would highly recommend him for any computer support.

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Chris is a rare find, Honest, Reliable and Reasonable!
If you need computer help, call Chris..You will be glad you did!

Thanks to Chris my 3 computers are back on line and working great.

Thank-You Chris for all your help!

Boulevard Towing

5
★★★★★

Chris is a rare find, Honest, Reliable and Reasonable!
If you need computer help, call Chris..You will be glad you did!

Thanks to Chris my 3 computers are back on line and working great.

Thank-You Chris for all your help!

Boulevard Towing

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My computer was having problems with it's security firewall and with no time at all, Chris was able to diagnose the problem and fix it over a few hours. When he discovered another problem that was going to take overnight at his place to fix, I was a little more than nervous to let someone I didn't know that well take my baby. But he was vigilant in the updates that he sent me and stayed up into the wee hours of the morning searching the darkest depths of the internet until he was able to fix it. I recommend him to EVERYONE I know!

5
★★★★★

My computer was having problems with it's security firewall and with no time at all, Chris was able to diagnose the problem and fix it over a few hours. When he discovered another problem that was going to take overnight at his place to fix, I was a little more than nervous to let someone I didn't know that well take my baby. But he was vigilant in the updates that he sent me and stayed up into the wee hours of the morning searching the darkest depths of the internet until he was able to fix it. I recommend him to EVERYONE I know!

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Chris Moore's service is BY FAR THE BEST I have ever used. He is extremely responsive, very professional, sharp and polite, and he has been able to solve my computer/laptop problems every single time. And, unlike other computer repair companies, he does not charge based on the time he is waiting for the computer to run a program or to scan for viruses. That really minimizes my payments. I would not even think of going to any other service - and trust me - I have used many prior to finding his service.

AWESOME JOB CHRIS!!! Thanks again!!

5
★★★★★

Chris Moore's service is BY FAR THE BEST I have ever used. He is extremely responsive, very professional, sharp and polite, and he has been able to solve my computer/laptop problems every single time. And, unlike other computer repair companies, he does not charge based on the time he is waiting for the computer to run a program or to scan for viruses. That really minimizes my payments. I would not even think of going to any other service - and trust me - I have used many prior to finding his service.

AWESOME JOB CHRIS!!! Thanks again!!

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Help It Crashed Again was very responsive and communicated in an efficient manner. They fixed my computer, discovering a mistake of a previous repair company that was causing my current issue. Very satisfied and happy with my experience.

5
★★★★★

Help It Crashed Again was very responsive and communicated in an efficient manner. They fixed my computer, discovering a mistake of a previous repair company that was causing my current issue. Very satisfied and happy with my experience.

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After electrical problems during the snow storm our computer power source was damaged. Chris responded quickly to my email for help. He came to our home and had it up and running again within an hour. He also made some recommendations to help with speed of computer (thank you Chris!). I would highly recommend this comany to anyone living in Northern Va. Very reasonable prices, professional service. Will tell all my friends that have computer problems to contact Chris.

5
★★★★★

After electrical problems during the snow storm our computer power source was damaged. Chris responded quickly to my email for help. He came to our home and had it up and running again within an hour. He also made some recommendations to help with speed of computer (thank you Chris!). I would highly recommend this comany to anyone living in Northern Va. Very reasonable prices, professional service. Will tell all my friends that have computer problems to contact Chris.

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I found "Help It Crashed Again" after much search and many visits to local computer repair stores. My computer was badly infected with viruses. The service was impeccable and the cost of the fix was less than the local store wanted to simply inform me of the problem.

I highly recommend Chris due to the level of service, cost of repair, turn-around time and the follow-up. He has exceeded my expectations.

5
★★★★★

I found "Help It Crashed Again" after much search and many visits to local computer repair stores. My computer was badly infected with viruses. The service was impeccable and the cost of the fix was less than the local store wanted to simply inform me of the problem.

I highly recommend Chris due to the level of service, cost of repair, turn-around time and the follow-up. He has exceeded my expectations.

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I found Help it Crashed Again on this website and on Angies List. My computer was infected with viruses and the next day it was good as new. I will call on Chris next time I have problems with my computer and recommend him to my friends.

5
★★★★★

I found Help it Crashed Again on this website and on Angies List. My computer was infected with viruses and the next day it was good as new. I will call on Chris next time I have problems with my computer and recommend him to my friends.

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Great job, quick turnaround, excellent prices, Insider Pages will not allow me to submit this postitive review until it contains at least 100 characters so I am writing this to comply with their ridiculous rule..

5
★★★★★

Great job, quick turnaround, excellent prices, Insider Pages will not allow me to submit this postitive review until it contains at least 100 characters so I am writing this to comply with their ridiculous rule..

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It is a pleasure to share our very favorable impression of Chris's successful effort to revive our two nearly dead laptops. Even though we have Norton both were badly infected, and one was missing all the HP updates for the last 3 years. He traveled to our home, worked here for a while, then asked to take the computers away in order to add memory. The next morning at 9 a.m. he returned them promptly. They are now performing even better than when we first purchased them.

Chris also offered lots of advice about other related issues for which we are most grateful.

Strongly recommended!!!

5
★★★★★

It is a pleasure to share our very favorable impression of Chris's successful effort to revive our two nearly dead laptops. Even though we have Norton both were badly infected, and one was missing all the HP updates for the last 3 years. He traveled to our home, worked here for a while, then asked to take the computers away in order to add memory. The next morning at 9 a.m. he returned them promptly. They are now performing even better than when we first purchased them.

Chris also offered lots of advice about other related issues for which we are most grateful.

Strongly recommended!!!

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I located Chris in a web search. He fixed my computer problems promptly and perfectly. His work even eliminated some minor glitches that I had not mentioned to him. Plus, he explained what he'd done to my computer, offered suggestions, and answered my questions. He was a pleasure to deal with, and my computer is running better than it was before its problems arose.

5
★★★★★

I located Chris in a web search. He fixed my computer problems promptly and perfectly. His work even eliminated some minor glitches that I had not mentioned to him. Plus, he explained what he'd done to my computer, offered suggestions, and answered my questions. He was a pleasure to deal with, and my computer is running better than it was before its problems arose.

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I've used Chris' service twice and I was very satisfied each time. He upgraded the memory on a very old computer that we didn't want to replace. It was grinding so slowly before he worked on it and now it runs quickly. He improved the performance and gave us good advice on a security software that was free and didn't degrade the performance of the computer. The geek squad said I needed a new computer, but Chris fixed it for less than $200.

On my laptop, he replaced two of the keys that had come off. It seemed like it would be an easy repair, but they were very small and delicate, and were frustrating to work with. Chris was quick with the repairs and his prices were very reasonable. He knows computers and was willing to answer questions and give advice. I would recommend him to anyone.

5
★★★★★

I've used Chris' service twice and I was very satisfied each time. He upgraded the memory on a very old computer that we didn't want to replace. It was grinding so slowly before he worked on it and now it runs quickly. He improved the performance and gave us good advice on a security software that was free and didn't degrade the performance of the computer. The geek squad said I needed a new computer, but Chris fixed it for less than $200.

On my laptop, he replaced two of the keys that had come off. It seemed like it would be an easy repair, but they were very small and delicate, and were frustrating to work with. Chris was quick with the repairs and his prices were very reasonable. He knows computers and was willing to answer questions and give advice. I would recommend him to anyone.

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Chris did a fantastic job on my two laptops and one desktop. Both the laptops are humming along like new, after Chris gave them a tune-up and upgrade. Chris recovered my data successfully off of my desktop when the hard-drive crashed.

I enthusiastically recommend "Help it Crashed Again" for fast and effective computer support.

5
★★★★★

Chris did a fantastic job on my two laptops and one desktop. Both the laptops are humming along like new, after Chris gave them a tune-up and upgrade. Chris recovered my data successfully off of my desktop when the hard-drive crashed.

I enthusiastically recommend "Help it Crashed Again" for fast and effective computer support.

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Chris's service is excellent and I will call on him from here on out when I have problems with my computer. I rate his service five star.

5
★★★★★

Chris's service is excellent and I will call on him from here on out when I have problems with my computer. I rate his service five star.

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Thanks Chris for all of your help! You made it so easy for us to get my computer running great! I was not even sure anyone could get my computer to boot up. By the time I got my computer back it was running perfect. I would suggest anyone in the Fairfax area who needs computer help to contact you for help. Thanks Again... Linda J

5
★★★★★

Thanks Chris for all of your help! You made it so easy for us to get my computer running great! I was not even sure anyone could get my computer to boot up. By the time I got my computer back it was running perfect. I would suggest anyone in the Fairfax area who needs computer help to contact you for help. Thanks Again... Linda J

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Ransom Ware took my computer hostage twice, they offer their anti-virus software at a price,otherwise all my computer was shut down. This is criminal and quite a scam. Thankfully Chris has always been there to get their hostile takeover off my computer and working normally again. He has also opened my eyes to how many other people have fallen victim to this kind of attack by downloading programs you wouldn't suspect as dangerous. Chris has always been professional, timely, and reasonably priced.

5
★★★★★

Ransom Ware took my computer hostage twice, they offer their anti-virus software at a price,otherwise all my computer was shut down. This is criminal and quite a scam. Thankfully Chris has always been there to get their hostile takeover off my computer and working normally again. He has also opened my eyes to how many other people have fallen victim to this kind of attack by downloading programs you wouldn't suspect as dangerous. Chris has always been professional, timely, and reasonably priced.

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Chris was magnificent. He tapped into my laptop via a remote hook up and found the problems with my hard drive. In our conversation he gave me a trust level that I was willing to FedEx my laptop over night to him. He replaced the hard drive, cleaned up numerous problems and within 3 days it was back to me. It now runs great and I thank him very much.

On a scale of 1 to 10, Chris' professionalism and competence is a 10.

5
★★★★★

Chris was magnificent. He tapped into my laptop via a remote hook up and found the problems with my hard drive. In our conversation he gave me a trust level that I was willing to FedEx my laptop over night to him. He replaced the hard drive, cleaned up numerous problems and within 3 days it was back to me. It now runs great and I thank him very much.

On a scale of 1 to 10, Chris' professionalism and competence is a 10.

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My husband recommended me to Chris when my laptop pretty much stopped working. Chris is just so efficient, and fixed the problem in a very short time. And he is also very honest and he doesn't indulge in any opportunistic behavior to charge more in labour or parts. He is also incredibly polite and I appreciated that he kept me posted with everything he was doing to fix the computer. Definitely the best experience I have had while dealing with tech support for computers.

5
★★★★★

My husband recommended me to Chris when my laptop pretty much stopped working. Chris is just so efficient, and fixed the problem in a very short time. And he is also very honest and he doesn't indulge in any opportunistic behavior to charge more in labour or parts. He is also incredibly polite and I appreciated that he kept me posted with everything he was doing to fix the computer. Definitely the best experience I have had while dealing with tech support for computers.

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Chris had just been recommended to my wife because of a virus on her desktop and that it was running slow. His work there improved her computer ten fold. When I got hit with a virus just days later I turned to Chris. HE replied qiuickly and did a great job on my laptop. He turned it around quickly and exceeded all that I had heard. I would recommend him to anybody with any type of a computer problem.

5
★★★★★

Chris had just been recommended to my wife because of a virus on her desktop and that it was running slow. His work there improved her computer ten fold. When I got hit with a virus just days later I turned to Chris. HE replied qiuickly and did a great job on my laptop. He turned it around quickly and exceeded all that I had heard. I would recommend him to anybody with any type of a computer problem.

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Chris was absolutely fantastic to work with. He was recommended to me and met all of my expectations, actually exceeded them. His prices are very reasonable. I would definitely recommend him to friends/colleagues. I sent him an email and had an answer within 15 minutes. Very enjoyable experience. It was a pleasure doing business with him.

5
★★★★★

Chris was absolutely fantastic to work with. He was recommended to me and met all of my expectations, actually exceeded them. His prices are very reasonable. I would definitely recommend him to friends/colleagues. I sent him an email and had an answer within 15 minutes. Very enjoyable experience. It was a pleasure doing business with him.

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Working with Chris was a wonderful experience. I say working with because I am the sort to ask 101 questions and he answered every single one with patience and expertise. Prompt communication with status updates. Highly considerate of my cost restraints, and blowing away the corporate competition. Previously I had gone to the Geek Squad, and was grossly disappointed on multiple fronts including customer service, product knowledge, and price.

5
★★★★★

Working with Chris was a wonderful experience. I say working with because I am the sort to ask 101 questions and he answered every single one with patience and expertise. Prompt communication with status updates. Highly considerate of my cost restraints, and blowing away the corporate competition. Previously I had gone to the Geek Squad, and was grossly disappointed on multiple fronts including customer service, product knowledge, and price.

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I called Chris on a Saturday, he returned my call within a couple of hours. We spoke about my problem, installing a new keyboard, tightening hinges, and reinstalling an operating system for my Dell laptop.

Chris gave me all my options in the same call. He had my new keyboard by Sunday, I dropped the computer off Sunday evening, and picked it up Monday with everything done.

All in all, Chris had me up and running before I had time to wonder how long everything would take. And the price was more than reasonable. I'm writing this review on the new keyboard on that same Dell laptop on Monday evening!

A very smooth transaction. I would highly recommend Chris to anyone.

5
★★★★★

I called Chris on a Saturday, he returned my call within a couple of hours. We spoke about my problem, installing a new keyboard, tightening hinges, and reinstalling an operating system for my Dell laptop.

Chris gave me all my options in the same call. He had my new keyboard by Sunday, I dropped the computer off Sunday evening, and picked it up Monday with everything done.

All in all, Chris had me up and running before I had time to wonder how long everything would take. And the price was more than reasonable. I'm writing this review on the new keyboard on that same Dell laptop on Monday evening!

A very smooth transaction. I would highly recommend Chris to anyone.

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Chris was recommended to me by friends who thought very highly of Chris. I could not agree more with their assessment. Chris was prompt, extremely proficient in his knowledge of technology, personable and efficient. I felt very confident having Chris work on my computer and will not hesitate to call on him again. I have already started recommending him to all my friends and colleagues! Many thanks, Chris, for a job well done!

5
★★★★★

Chris was recommended to me by friends who thought very highly of Chris. I could not agree more with their assessment. Chris was prompt, extremely proficient in his knowledge of technology, personable and efficient. I felt very confident having Chris work on my computer and will not hesitate to call on him again. I have already started recommending him to all my friends and colleagues! Many thanks, Chris, for a job well done!

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Chris did an awesome job! He responded to my e-mail within 30 minutes and we were able to set up an appointment the next day! He was very friendly and was able to fix my computer within a week! I would highly recommend Chris!

5
★★★★★

Chris did an awesome job! He responded to my e-mail within 30 minutes and we were able to set up an appointment the next day! He was very friendly and was able to fix my computer within a week! I would highly recommend Chris!

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I work for a consumer organization, so I research service providers pretty well before I entrust anything as important as a computer full of my personal files and photos to someone. I found Chris through a Google search, read all these reviews and saw his Facebook page and saw that shares his knowledge on others' blogs and websites. So I felt secure about taking my laptop, which got a nasty virus, to him.

Chris was quick with email, very accessible, and did a lot of work in just two days for a reasonable price. He expertly rebuilt my laptop's operating system, preserved my important documents, physically cleaned the machine up, added free virus protection and other applications that improve my computer's performance and did it all with professionalism and humility.

I'm not wishing for another sick computer situation, but if it happens, I'll look forward to working with Chris again.

5
★★★★★

I work for a consumer organization, so I research service providers pretty well before I entrust anything as important as a computer full of my personal files and photos to someone. I found Chris through a Google search, read all these reviews and saw his Facebook page and saw that shares his knowledge on others' blogs and websites. So I felt secure about taking my laptop, which got a nasty virus, to him.

Chris was quick with email, very accessible, and did a lot of work in just two days for a reasonable price. He expertly rebuilt my laptop's operating system, preserved my important documents, physically cleaned the machine up, added free virus protection and other applications that improve my computer's performance and did it all with professionalism and humility.

I'm not wishing for another sick computer situation, but if it happens, I'll look forward to working with Chris again.

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I called Chris to schedule an appointment after finding his company through Google and reading the awesome reviews he had. I left a message and he called back within the hour, I thought to schedule an appointment as I had requested. However, to my surprise and joy he actually talked me through a fix to my problem over the phone. It turned out to be a simple few clicks, but I never would have known that. He could have come to my house and charged me a lot of money, but instead he was so helpful, and above all honest. He;s earned my trust and future business.

5
★★★★★

I called Chris to schedule an appointment after finding his company through Google and reading the awesome reviews he had. I left a message and he called back within the hour, I thought to schedule an appointment as I had requested. However, to my surprise and joy he actually talked me through a fix to my problem over the phone. It turned out to be a simple few clicks, but I never would have known that. He could have come to my house and charged me a lot of money, but instead he was so helpful, and above all honest. He;s earned my trust and future business.

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Chris did a great job of bringing new life back to my older computer that was almost useless. He was quick to respond to my e mail requesting information, he was quick to fix my computer, ( I dropped it off one evening and picked it up two evenings later) and charged a very fair price. He was professional and thorough in the repair, and I would recommend him for any computer repairs you may need.

5
★★★★★

Chris did a great job of bringing new life back to my older computer that was almost useless. He was quick to respond to my e mail requesting information, he was quick to fix my computer, ( I dropped it off one evening and picked it up two evenings later) and charged a very fair price. He was professional and thorough in the repair, and I would recommend him for any computer repairs you may need.

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I made the mistake of taking my pc to The Computer Place, they had it for 2 weeks and still couldnt fix the problem. I ended up still having to pay. I later found Chris's site on google and read all the awsome reviews and can attest to them. Chris found and fixed the problem in half the time and at a very resonable rate.

5
★★★★★

I made the mistake of taking my pc to The Computer Place, they had it for 2 weeks and still couldnt fix the problem. I ended up still having to pay. I later found Chris's site on google and read all the awsome reviews and can attest to them. Chris found and fixed the problem in half the time and at a very resonable rate.

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I found this company on Google, I emailed Chris Moore who responded very quickly and scheduled an appointment to come out on a weekend which is perfect since I don't get home until after 6:00 and have a family to take care of during the week. Chris came to my house on a Sunday and took care of my computer needs, which were simple as I am not computer savvy, under an hour; he was very pleasant and professional. I will definitely call him again and I will recommend his services.

5
★★★★★

I found this company on Google, I emailed Chris Moore who responded very quickly and scheduled an appointment to come out on a weekend which is perfect since I don't get home until after 6:00 and have a family to take care of during the week. Chris came to my house on a Sunday and took care of my computer needs, which were simple as I am not computer savvy, under an hour; he was very pleasant and professional. I will definitely call him again and I will recommend his services.

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Highly recommend Chris at Help It Crashed Again. As others have said, he is very professional, friendly, prompt and saved my laptop, which saved me from having to buy a new computer. Anyone who enjoys working with small business people, Chris is your guy. He was also helpful in giving me detailed information about a follow-up issue that was then completely resolved. Many thanks.

5
★★★★★

Highly recommend Chris at Help It Crashed Again. As others have said, he is very professional, friendly, prompt and saved my laptop, which saved me from having to buy a new computer. Anyone who enjoys working with small business people, Chris is your guy. He was also helpful in giving me detailed information about a follow-up issue that was then completely resolved. Many thanks.

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Chris is just fantastic! He takes the time to discuss issues with you via email/phone first, keeps you informed at each step (if you do need repairs), and does a great job at a reasonable price. I will definitely use only him in the future for my computer repair needs. And I'll be recommending him to colleagues and friends.

5
★★★★★

Chris is just fantastic! He takes the time to discuss issues with you via email/phone first, keeps you informed at each step (if you do need repairs), and does a great job at a reasonable price. I will definitely use only him in the future for my computer repair needs. And I'll be recommending him to colleagues and friends.

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Highly recommended. I forgot business could be done this way! Chris answered my email w/in the hour, arranged for me to drop off PC that evening, called next morning with an accurate diagnosis and very reasonable quote. I picked it up that evening.

5
★★★★★

Highly recommended. I forgot business could be done this way! Chris answered my email w/in the hour, arranged for me to drop off PC that evening, called next morning with an accurate diagnosis and very reasonable quote. I picked it up that evening.

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We highly recommend Chris if you need help fixing your computer. We were having problems with our Dell laptop and he fixed it within one day of having the computer. He communicates promptly, educates the customer and his rates are reasonable. We are so glad that we found him and could forgo the headaches with Best Buy!

5
★★★★★

We highly recommend Chris if you need help fixing your computer. We were having problems with our Dell laptop and he fixed it within one day of having the computer. He communicates promptly, educates the customer and his rates are reasonable. We are so glad that we found him and could forgo the headaches with Best Buy!

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Skilled, prompt response, friendly demeanor, local focus -- everything you don't get from big-box retailers but wished you did. Chris has been wonderful to work with and knows all the tricks! Highest recommendation.

5
★★★★★

Skilled, prompt response, friendly demeanor, local focus -- everything you don't get from big-box retailers but wished you did. Chris has been wonderful to work with and knows all the tricks! Highest recommendation.

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My daughter's laptop was all clogged up with pop-ups and she could no longer use it for schoolwork. Chris delivered quick turn-around and solved all the problems with the computer. He even recommended some good free preventive software. Very happy

5
★★★★★

My daughter's laptop was all clogged up with pop-ups and she could no longer use it for schoolwork. Chris delivered quick turn-around and solved all the problems with the computer. He even recommended some good free preventive software. Very happy

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Chris Moore provided excellent customer service with his timely responses to email, quick turnaround on the diagnosis and repair of my computer and reasonable prices. I highly recommend him and will be using him in the future for all my computer issues. SOOO much better than going to one of the big box stores!!

5
★★★★★

Chris Moore provided excellent customer service with his timely responses to email, quick turnaround on the diagnosis and repair of my computer and reasonable prices. I highly recommend him and will be using him in the future for all my computer issues. SOOO much better than going to one of the big box stores!!

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Chris arrived on time and was professional, but friendly. He listend to my computer issues and got to work. He solved them in under an hour and explained to me what the problems were and how he solved them. He showed me how to avoid problems in the future. I would recommend him highly.

5
★★★★★

Chris arrived on time and was professional, but friendly. He listend to my computer issues and got to work. He solved them in under an hour and explained to me what the problems were and how he solved them. He showed me how to avoid problems in the future. I would recommend him highly.

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I called help it crashed again with 2 broken computers. The service was fantastic, more than I could have expected. Chris is very knowledgable, provides extremely fast and reliable service. I now have two fixed computers, running great and it was a very reasonable cost. He even delivered them in snow! If you need anything for your computers, this is the guy to call.

5
★★★★★

I called help it crashed again with 2 broken computers. The service was fantastic, more than I could have expected. Chris is very knowledgable, provides extremely fast and reliable service. I now have two fixed computers, running great and it was a very reasonable cost. He even delivered them in snow! If you need anything for your computers, this is the guy to call.

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If you are having difficulties, vice wasting your own time and getting frustrated, just call Chris. He has successfully fixed computers that we were about to abandon. He will fix it for a heck of a lot less than what a new computer would cost.

5
★★★★★

If you are having difficulties, vice wasting your own time and getting frustrated, just call Chris. He has successfully fixed computers that we were about to abandon. He will fix it for a heck of a lot less than what a new computer would cost.

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Chris came through again, this time with my laptop. Saved me a lot of money once again. Best service around. Cheers.

5
★★★★★

Chris came through again, this time with my laptop. Saved me a lot of money once again. Best service around. Cheers.

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I would definitely recommend Chris to anyone who needs help with their computer! He responded quickly to all of my e-mails and answered all of my questions. The repair time was short and and the cost was low - much less than what a major chain was going to charge me.

5
★★★★★

I would definitely recommend Chris to anyone who needs help with their computer! He responded quickly to all of my e-mails and answered all of my questions. The repair time was short and and the cost was low - much less than what a major chain was going to charge me.

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Was impressed by the quick and dedicated service. Thanks so much for getting my computer up and running so fast! Terrific service - very reasonable price.

5
★★★★★

Was impressed by the quick and dedicated service. Thanks so much for getting my computer up and running so fast! Terrific service - very reasonable price.

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Chris was super helpful and fixed a bear of the problem in a short turn around. He provided great communication in the problem and solution. He runs a great operation for a reasonable cost. I would def. use him in the future if needed.

5
★★★★★

Chris was super helpful and fixed a bear of the problem in a short turn around. He provided great communication in the problem and solution. He runs a great operation for a reasonable cost. I would def. use him in the future if needed.

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Message from Help It Crashed Again

Fixing all computer problems from viruses, spyware, hardware issues, upgrades, networking and more.



Call or email us now for fast and affordable computer support and repair.



With over 20 years experience in the computer industry we are able to offer advice on hardware, software, networking and solve most computer problems.



Fixing virus and spyware issues, slow computers, wireless networking installations and more.



Within the Fairfax, Chantilly and Centreville areas you will not find a more competitive and professional service.



We offer a no fix/no fee service and work evenings and weekends to suit your schedule.



Fixed price jobs for drop off and pickup service, next day service available.

More about Help It Crashed Again

Computer repair including hardware issues, software problems, virus infections, Spyware issues, upgrades and much more. We have experience in all areas of computing so send us an email or call if you have specific problems or questions.

 

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