I was taking my young son to Comfort Dental last week. However, after seeing, and speaking with the receptionist it was clear that this was not the place for me. The receptionist is rude and has the personality of a wet cat. She also has piercings under her skin (look like skin covered lumps) on her wrist. My son became even more scared than he already was. I personally didn't think this was professional for a receptionist (the face of the company, so to speak) and honestly didn't trust what was going on in the back, so I took my son and left. The receptionist should wear long sleeves and have some professionalism as this was not a Tattoo parlor but a dentist office. What other surprises lie inside if this is what is advertised on the outside?
I had a root canal at Comfort Dental, Falcon, performed by Dr. Murdock. He is an amazing dentist, and his bedside manner is outstanding. I'm terrified of the dentist and have been needing a root canal for several years. To help ease my anxiety and make the procedure gentler on me, Dr. Murdock prescribed valium and scheduled my procedure to be done in "twilight" state: A mental state that leaves the patient almost asleep, but still awake enough to address questions and respond to commands. I took my valium one hour before the appointment and it didn't do a thing for me. His assistant started me on nitrous oxide and I was still wide awake. I took a sleeping pill. I was still wide awake. I took another sleeping pill and the assistant increased the nitrous oxide. Finally -- I drowsed into my proper state. My procedure was schedule to take two hours, I was there for over four hours. I believe any other dentist would have carried on with the procedure to maintain the two hour window, but Dr. Murdock patiently waited for my sedation to kick-in. He kept telling me just relax, don't worry, etc. He and his assistant are simply amazing and I want anyone who is afraid of the dentist to know about him and hopefully make him their dentist.
You could not find a person that is more scared of the dentist than I am. I put off going because I have thin enamel and thus a lot of problems with my teeth. I also have a resistance to the shots used to numb. So, it is usually pretty painful for me. Dr. Stafford did not cause me any pain whatsoever. The shots merely pinched, and the rest was a breeze. I will never go to another dentist nor take my children any where else. Thank you Dr. Stafford and staff.