A New View Landscape & Design

★★☆☆☆
  • 1148 Pulaski Hwy

    Bear, DE 19701

    Map & Directions

Home & Garden

Home & Garden
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I hired A New View Landscaping and Design in the fall of 2007. Since that time, I have had numerous problems with the workmanship and design of my front steps that they built. I cannot get in touch with them to make the needed repairs so that my front steps are safe to walk on. The steps are slowly sinking away from the front door and the foundation. I have not received a response to my numerous calls, letters, reports to the Better Bus. Bureau, & e-mails to have Ken and his staff to fulfill their 5 yr. workmanship guarantee. I have contacted Cecil County Dept of Permits and Inspections & found that they are not licensed in MD, nor did they obtain a building permit to build my front steps. Their address is in Bear DE and it is a POB at the local UPS store in the Eden 2 shopping center. They are no longer licensed in Delaware. We are now investigating whether they are still in business or have gone bankrupt. Please reply with any information you may have on this very unprofessional & untrustworthy company.
5/27/11 Update: I tried to call A New View again; their phone is now no longer in service.

1
★☆☆☆☆

I hired A New View Landscaping and Design in the fall of 2007. Since that time, I have had numerous problems with the workmanship and design of my front steps that they built. I cannot get in touch with them to make the needed repairs so that my front steps are safe to walk on. The steps are slowly sinking away from the front door and the foundation. I have not received a response to my numerous calls, letters, reports to the Better Bus. Bureau, & e-mails to have Ken and his staff to fulfill their 5 yr. workmanship guarantee. I have contacted Cecil County Dept of Permits and Inspections & found that they are not licensed in MD, nor did they obtain a building permit to build my front steps. Their address is in Bear DE and it is a POB at the local UPS store in the Eden 2 shopping center. They are no longer licensed in Delaware. We are now investigating whether they are still in business or have gone bankrupt. Please reply with any information you may have on this very unprofessional & untrustworthy company.
5/27/11 Update: I tried to call A New View again; their phone is now no longer in service.

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We were excited by the designs they came up with for a patio and guest parking area. We hired them for the work, but that was 2 years ago. Now we have serious maintainance problems. The bricks on the patio have settled 1-2 ", and A New View shows no inclination to return to fix their work. Beware when they call the fill between bricks synthetic sand--it probably isn't.

1
★☆☆☆☆

We were excited by the designs they came up with for a patio and guest parking area. We hired them for the work, but that was 2 years ago. Now we have serious maintainance problems. The bricks on the patio have settled 1-2 ", and A New View shows no inclination to return to fix their work. Beware when they call the fill between bricks synthetic sand--it probably isn't.

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1 out of 1 people found this review helpful.

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Did some digging, looks like A New View is now called Creative Vision Landscaping. Kens New number is 302-279-0003. Anybody want to talk, lease let me know. Thanks, Don

1
★☆☆☆☆

Did some digging, looks like A New View is now called Creative Vision Landscaping. Kens New number is 302-279-0003. Anybody want to talk, lease let me know. Thanks, Don

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1 out of 1 people found this review helpful.

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We are long time customers of A New View Landscape & Design, Inc. Ken has done extensive work in our front yard as well as the back yard. Paver, ponds, pergolas, you name it, Ken's company has installed it for us. He does it the right way, no shortcuts that result in poor quality of work. The party is always at our house. People love it, they always ask if they can rent our house when we went on vacation. They say it would be a perfect spot for them, beautiful landscaped yard with the pool, what more could you ask for. Ken's office staff is very competent. Always pleasant and helpful. His skilled workers are so hard working and very respectful. We would recommend Ken to anyone that is interested in hiring someone to do their landscaping. You won't be disappointed. Don't waste your time with someone that doesn't have Ken's experience and expertise.

5
★★★★★

We are long time customers of A New View Landscape & Design, Inc. Ken has done extensive work in our front yard as well as the back yard. Paver, ponds, pergolas, you name it, Ken's company has installed it for us. He does it the right way, no shortcuts that result in poor quality of work. The party is always at our house. People love it, they always ask if they can rent our house when we went on vacation. They say it would be a perfect spot for them, beautiful landscaped yard with the pool, what more could you ask for. Ken's office staff is very competent. Always pleasant and helpful. His skilled workers are so hard working and very respectful. We would recommend Ken to anyone that is interested in hiring someone to do their landscaping. You won't be disappointed. Don't waste your time with someone that doesn't have Ken's experience and expertise.

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0 out of 1 people found this review helpful.

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I have been trying to get A New View Landscape & Design to return and replace dead plants. My one year guarantee expired Nov 2008 and I notified them by telephone in Sept and Oct 2008. I was told that they would replace some in Nov 2008 and in the spring 2009. Again called them in March. Last phone call was April 9 and was promised replacements in two weeks. Today is April 27 we are still waiting.

1
★☆☆☆☆

I have been trying to get A New View Landscape & Design to return and replace dead plants. My one year guarantee expired Nov 2008 and I notified them by telephone in Sept and Oct 2008. I was told that they would replace some in Nov 2008 and in the spring 2009. Again called them in March. Last phone call was April 9 and was promised replacements in two weeks. Today is April 27 we are still waiting.

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1 out of 1 people found this review helpful.

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I have some friends that have recently finished a landscaping design and installation by New View they are very happy with the outcome I am considering them for when our addition is done.

4
★★★★☆

I have some friends that have recently finished a landscaping design and installation by New View they are very happy with the outcome I am considering them for when our addition is done.

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