Jefferson Diner

★★★★☆
  • 5 Bowling Green Parkway

    Lake Hopatcong, NJ 07849

    Map & Directions
  • 973-663-0233

About Jefferson Diner

3.6667 6
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I didn't even want to give it a 1 star but I had to put a rating down. This place is the WORST restaurant. We placed an order for delivery at 7:05pm, we were told 45 minutes tops (we only ordered two things). An hour later our food was delivered...wrong. They gave us our gyro with no tzatziki sauce, how that happens I don't know. So we called and they promised to bring over sauce right away, that was at 8:05pm. at 8:20pm I get a call saying he will be there in 5 minutes. At 8:30pm I called to see where he was (we live not even 5 minutes from the restaurant) and am told he is on his way and will be there any minute. I called again at 8:45pm, at this point fuming, asking to speak to a manager. I told the manager at this point I will drive to HIM to get my money back - which he refused to do. He argued with me saying that I was wrong and didn't wait as long as we did for the sauce. Even though our food at this point was cold, and we still had no sauce, he REFUSED to refund any money and was arguing with me on the phone not even letting me get a full sentence out.

They hide behind the fact that they were once on the Food Network - that was years ago and clearly the diner has gone downhill since then. Guy Ferrari wouldn't take a dump in this place.

End of story - this is the worst customer service I have ever experienced. And being in the restaurant in person is not much better. The food is mediocre at BEST and isn't worth the almost $25 we spent on 8 wings and a gyro. TERRIBLE staff, TERRIBLE food, TERRIBLE owner (Jimmy), TERRIBLE restaurant. SKIP the Jefferson dinner and go to the Sparta diner - that is where I will be going from now on.

1
★☆☆☆☆

I didn't even want to give it a 1 star but I had to put a rating down. This place is the WORST restaurant. We placed an order for delivery at 7:05pm, we were told 45 minutes tops (we only ordered two things). An hour later our food was delivered...wrong. They gave us our gyro with no tzatziki sauce, how that happens I don't know. So we called and they promised to bring over sauce right away, that was at 8:05pm. at 8:20pm I get a call saying he will be there in 5 minutes. At 8:30pm I called to see where he was (we live not even 5 minutes from the restaurant) and am told he is on his way and will be there any minute. I called again at 8:45pm, at this point fuming, asking to speak to a manager. I told the manager at this point I will drive to HIM to get my money back - which he refused to do. He argued with me saying that I was wrong and didn't wait as long as we did for the sauce. Even though our food at this point was cold, and we still had no sauce, he REFUSED to refund any money and was arguing with me on the phone not even letting me get a full sentence out.

They hide behind the fact that they were once on the Food Network - that was years ago and clearly the diner has gone downhill since then. Guy Ferrari wouldn't take a dump in this place.

End of story - this is the worst customer service I have ever experienced. And being in the restaurant in person is not much better. The food is mediocre at BEST and isn't worth the almost $25 we spent on 8 wings and a gyro. TERRIBLE staff, TERRIBLE food, TERRIBLE owner (Jimmy), TERRIBLE restaurant. SKIP the Jefferson dinner and go to the Sparta diner - that is where I will be going from now on.

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I grew up in NJ, so I definitely know a good diner when I come across one! This one is okay, their menu looks great but the food is just mediocre. The breakfasts that I've had there have been much better then the lunches by a landslide. I thought the fries were terrible. How can you call a diner great when they have terrible fries??? 3 stars for a decent breakfast.

3
★★★☆☆

I grew up in NJ, so I definitely know a good diner when I come across one! This one is okay, their menu looks great but the food is just mediocre. The breakfasts that I've had there have been much better then the lunches by a landslide. I thought the fries were terrible. How can you call a diner great when they have terrible fries??? 3 stars for a decent breakfast.

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This place was great and conveniently located near the train station. I got off here with one of my friends in search of quality and cheap food. The food was delicious and I still go back every weekend.

4
★★★★☆

This place was great and conveniently located near the train station. I got off here with one of my friends in search of quality and cheap food. The food was delicious and I still go back every weekend.

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Jefferson Diner has the best food and table service! The owners are friendly. My bowling friends and I go every Monday before bowling and the waitress, Ann, sees us and brings us our coffee right away. Always with a friendly smile and quick, efficient service.

5
★★★★★

Jefferson Diner has the best food and table service! The owners are friendly. My bowling friends and I go every Monday before bowling and the waitress, Ann, sees us and brings us our coffee right away. Always with a friendly smile and quick, efficient service.

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"the diner" as it's known in our family has anything and everything that you could think to want for breakfast, lunch, or dinner. And just when you think it can't get any better they add more to the menu. The portions are huge and the people are great. And now that they have redone the parking lot it's great!

5
★★★★★

"the diner" as it's known in our family has anything and everything that you could think to want for breakfast, lunch, or dinner. And just when you think it can't get any better they add more to the menu. The portions are huge and the people are great. And now that they have redone the parking lot it's great!

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The Jefferson Diner is really big setup as a 50's theme. Breakfast was really good and the portion size you would not be able to finish. Always crowded not a long wait and the service is good.

4
★★★★☆

The Jefferson Diner is really big setup as a 50's theme. Breakfast was really good and the portion size you would not be able to finish. Always crowded not a long wait and the service is good.

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