Synergy Salon

★★★★★
Our hours are: Mon.- Fri. : 9am-8pm Sat. : 9am-6pm Sun. : Closed
35.129 -80.7015
Map and Directions to Synergy Salon

704-841-7674

2325 Matthews Township Pkwy Ste A

Matthews, NC

28105

Get Directions Photos

About Synergy Salon

Hours
Monday: 09:00 AM - 08:00 PM
Tuesday: 09:00 AM - 08:00 PM
Wednesday: 09:00 AM - 08:00 PM
Thursday: 09:00 AM - 08:00 PM
Friday: 09:00 AM - 08:00 PM
Saturday: 09:00 AM - 06:00 PM
Sunday: Closed

Personal Services

Personal Services
More choices in Matthews:
Resultset_next

Flirt, The Salon

2201 Park Rd Charlotte, NC

Resultset_next

Haircolorxperts (Dilworth)

1710 Kenilworth Avenue Charlotte, NC

4.7228913 249
Hi! Sign in to let us know how Synergy Salon was?
Write a Review
Reviews 1 - 50 of 249. « Previous 1 3 4 5
.

Look good feel beautiful!
Quy gives me an amazing hair cut..On my quest to replace my move away hairstylist after 10 year ago of trusting my hair in her hands . I had been from one hairstylist to another for so long , i don't remember when was the last time i use any of their hair service twice . I had very thick hair, hair that enough for at least 3 good head.and , upon stumbling on Synergy Salon, Quy gives me the the hair cut i had longing for .Her other staff also gave me such a wonderful head and hand massage . I felt so pamper , happy with my hair cut and this will be my home from now on. thank you Quy and Emily

5
★★★★★

Look good feel beautiful!
Quy gives me an amazing hair cut..On my quest to replace my move away hairstylist after 10 year ago of trusting my hair in her hands . I had been from one hairstylist to another for so long , i don't remember when was the last time i use any of their hair service twice . I had very thick hair, hair that enough for at least 3 good head.and , upon stumbling on Synergy Salon, Quy gives me the the hair cut i had longing for .Her other staff also gave me such a wonderful head and hand massage . I felt so pamper , happy with my hair cut and this will be my home from now on. thank you Quy and Emily

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great Haircut Every Time. From the monent I walk in the door , I knew this is a good place .Great Haircut Every Time. I've been coming here for a while now to get my haircut and highlight. While It's a little on the expensive side the haircut is worth it. And my color is amazing .Not too many places likeSynergy Salon,they take time to make sure I am relax, pamper and satisfy with my services.The owner of this salon also had a posted policy"Satisfaction Guaranteed or your money back" at their front desk. I am comfortable that they are confident in their works.

5
★★★★★

Great Haircut Every Time. From the monent I walk in the door , I knew this is a good place .Great Haircut Every Time. I've been coming here for a while now to get my haircut and highlight. While It's a little on the expensive side the haircut is worth it. And my color is amazing .Not too many places likeSynergy Salon,they take time to make sure I am relax, pamper and satisfy with my services.The owner of this salon also had a posted policy"Satisfaction Guaranteed or your money back" at their front desk. I am comfortable that they are confident in their works.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife, an Asian woman, has a spiky, short haircut that only looks good when done well. Quy, the master stylist here does it well. My African American, nappy hair is thin in spots and needs to be trimmed carefully to look professional. Quy also does this well. Our son's hair is different in different parts of his head. Some is nappy, some is nearly straight and much is wavy to curly. Quy gives him a cut which makes the most of his assets and cause many to ask just what nationality he is. The young women in his generation (He is 18.) love his look.

The experience of the shop is luxurious. The head massage and shampoo is not to be missed. Relax and let them take their time. They play really interesting music all the time. The colors are a mix of vibrant and homey and the smells of the hair care products are also very invigorating. especially when they use the aloe vera based products. Something about the aloe vera makes your scalp tingle with happiness.

5
★★★★★

My wife, an Asian woman, has a spiky, short haircut that only looks good when done well. Quy, the master stylist here does it well. My African American, nappy hair is thin in spots and needs to be trimmed carefully to look professional. Quy also does this well. Our son's hair is different in different parts of his head. Some is nappy, some is nearly straight and much is wavy to curly. Quy gives him a cut which makes the most of his assets and cause many to ask just what nationality he is. The young women in his generation (He is 18.) love his look.

The experience of the shop is luxurious. The head massage and shampoo is not to be missed. Relax and let them take their time. They play really interesting music all the time. The colors are a mix of vibrant and homey and the smells of the hair care products are also very invigorating. especially when they use the aloe vera based products. Something about the aloe vera makes your scalp tingle with happiness.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I greatly enjoyed having my hair cut at synergy. It was very relaxing and I loved how my hair looked afterward. They really listened to me and how I wanted my hair done and I was very pleased with the results.

5
★★★★★

I greatly enjoyed having my hair cut at synergy. It was very relaxing and I loved how my hair looked afterward. They really listened to me and how I wanted my hair done and I was very pleased with the results.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I really enjoyed going to Synergy. Team Synergy, currently composed of Quy, Ashley, Levi, and Maxine, work very well together and are a joy to spend time with. My color turned out wonderfully and my hair was styled beautifully. The team do an amazing job of not only pampering but educating their clients. I hav already booked my next appointment

5
★★★★★

I really enjoyed going to Synergy. Team Synergy, currently composed of Quy, Ashley, Levi, and Maxine, work very well together and are a joy to spend time with. My color turned out wonderfully and my hair was styled beautifully. The team do an amazing job of not only pampering but educating their clients. I hav already booked my next appointment

Was this review helpful to you?
Ratings_icons Ratings_icons

.

On my first visit to Synergy, I must admit I was pleasantly surprised. The deceptively quiet shop is truly out of synch with the common image of much hustle and bustle of hair salons. To have someone as nice as Quy to unwind on my otherwise hectic day of work was truly a delight. She most definitely listens to clients and really works with people (regardless of what others may say.) Her team works hard to do the best job they can do and they truly do a wonderful job. I shall be returning soon.

5
★★★★★

On my first visit to Synergy, I must admit I was pleasantly surprised. The deceptively quiet shop is truly out of synch with the common image of much hustle and bustle of hair salons. To have someone as nice as Quy to unwind on my otherwise hectic day of work was truly a delight. She most definitely listens to clients and really works with people (regardless of what others may say.) Her team works hard to do the best job they can do and they truly do a wonderful job. I shall be returning soon.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great Service and atmoshpere. Been coming here since it opened and love the personal service. Great cuts and nice and clean. Would never go back to other places

5
★★★★★

Great Service and atmoshpere. Been coming here since it opened and love the personal service. Great cuts and nice and clean. Would never go back to other places

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Worst haircut I ever received - i have a long/thin face, she gave my thick hair NO VOLUME it's flat and looks absolutely ridiculous. I was charged $75.00 for this haircut....waste of money and time. Highly DO NOT RECOMMEND this place.

1
★☆☆☆☆

Worst haircut I ever received - i have a long/thin face, she gave my thick hair NO VOLUME it's flat and looks absolutely ridiculous. I was charged $75.00 for this haircut....waste of money and time. Highly DO NOT RECOMMEND this place.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I visited Synergy Salon over two weeks ago and have sat on my bad feelings to see if they were truly genuine or it was a heat of the moment feeling. I made the appointment over the phone for a cut, color and highlighting with Quy who I was told was the owner. After getting off the phone I felt pretty good about having an appt. with the owner. My friend just had surgery, and was truly looking for a relaxing experience after her surgery, made an appt. at the same time. We arrived at 1:30 on a Wednesday afternoon to find only 1 stylist in the entire salon, who was the owner Quy. Quy was very nice, and we began with each of our consultations at the same time and seemed confused. Also because she is the ONLY one in the entire salon she is answering phones, taking walk- in??s. I wanted my split ends cut and no length taken on my above the shoulders brown hair & a dramatic color change. My friend had dirty blonde hair that she requested be all over dark brown with no highlights.After the shampoo my friends sees bright chunky blonde streaks through her hair and begins to say this is exactly what I didn??t want. At this time I am getting nervous as it is 4:30 and we have been there since 1:30 and still hadn??t received haircuts and our color was not even correct. She rinses my hair only to find NO CHANGE. I had a picture of a haircut I wanted and the result was nothing like what I asked for. I even asked before she started cutting if this cut could be accomplished with my hair and was assured yes. I was given stacked in the back, layered & the shortest haircut I??ve ever rcvd. At 5:30 after 4 hours at Synergy Salon Quy wanted me to stay so she could try and fix what she couldn??t complete in the 4 hours previously given. I paid $130 for a haircut and color I was unhappy with. Quy seemed like a nice enough person but as I learned during and after talking with other stylist that knew of and had previously worked with Quy she does not have the skill set in order to consider herself a ??MASTER DESIGNER?? and definitely not to charge the $60 she does for a haircut. On the website haircuts are advertised as $35, when I asked why we were each charged $60 the assistant replied because different level of stylist have different prices (of which I??m accustomed to) however given that Quy was the ONLY stylist available I would say this is false advertising .

1
★☆☆☆☆

I visited Synergy Salon over two weeks ago and have sat on my bad feelings to see if they were truly genuine or it was a heat of the moment feeling. I made the appointment over the phone for a cut, color and highlighting with Quy who I was told was the owner. After getting off the phone I felt pretty good about having an appt. with the owner. My friend just had surgery, and was truly looking for a relaxing experience after her surgery, made an appt. at the same time. We arrived at 1:30 on a Wednesday afternoon to find only 1 stylist in the entire salon, who was the owner Quy. Quy was very nice, and we began with each of our consultations at the same time and seemed confused. Also because she is the ONLY one in the entire salon she is answering phones, taking walk- in??s. I wanted my split ends cut and no length taken on my above the shoulders brown hair & a dramatic color change. My friend had dirty blonde hair that she requested be all over dark brown with no highlights.After the shampoo my friends sees bright chunky blonde streaks through her hair and begins to say this is exactly what I didn??t want. At this time I am getting nervous as it is 4:30 and we have been there since 1:30 and still hadn??t received haircuts and our color was not even correct. She rinses my hair only to find NO CHANGE. I had a picture of a haircut I wanted and the result was nothing like what I asked for. I even asked before she started cutting if this cut could be accomplished with my hair and was assured yes. I was given stacked in the back, layered & the shortest haircut I??ve ever rcvd. At 5:30 after 4 hours at Synergy Salon Quy wanted me to stay so she could try and fix what she couldn??t complete in the 4 hours previously given. I paid $130 for a haircut and color I was unhappy with. Quy seemed like a nice enough person but as I learned during and after talking with other stylist that knew of and had previously worked with Quy she does not have the skill set in order to consider herself a ??MASTER DESIGNER?? and definitely not to charge the $60 she does for a haircut. On the website haircuts are advertised as $35, when I asked why we were each charged $60 the assistant replied because different level of stylist have different prices (of which I??m accustomed to) however given that Quy was the ONLY stylist available I would say this is false advertising .

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

I am normally a nervous person when I get my hair done. I was very relaxed and enjoyed the total experience. I had my hair colored and styled. The color is amazing! I had it foiled for highlites. It turned out to be the best color I have ever had. Along with the best hair style. I have long wavy hair that can be frizzy and difficult. I was very impressed with how my hair turned out. It was beautiful! I would highly recommend SYNERGY.

5
★★★★★

I am normally a nervous person when I get my hair done. I was very relaxed and enjoyed the total experience. I had my hair colored and styled. The color is amazing! I had it foiled for highlites. It turned out to be the best color I have ever had. Along with the best hair style. I have long wavy hair that can be frizzy and difficult. I was very impressed with how my hair turned out. It was beautiful! I would highly recommend SYNERGY.

Pros: personal attention,great experience,relaxing enviroment

Cons: none

.

I am very picky about my hair. Years ago when I was younger someone destroyed my hair with a bad cut. I usually forewarn the person about to cut it about my situation. When I walked into Synergy today, I didn't feel like I should forewarn her. My hair was cut and styled by the owner of the salon which was very friendly and curious. How often to you see an owner of a place actually working?
She was very gentle with everything she did. When it came time to turn my head on way or the other, she eased it over with her hand, usually I am being told tilt your head then they firmly correct it how they want it. She explained every step of the process as well as every product she chose to use.
She expressed concern with my issues I have with my hair and offer great solutions. While running my hair she was not always moving me around in circles and turning my back to the mirror like they usually do. I faced the mirror the entire time, I was so amazed. In the end I have never been so satisfied with a hair cut in my life.
If they did nails I would never go to any other beauty or nail salon but synergy. I will never go to another salon in Charlotte. Thank you Synergy for that amazing experience.

5
★★★★★

I am very picky about my hair. Years ago when I was younger someone destroyed my hair with a bad cut. I usually forewarn the person about to cut it about my situation. When I walked into Synergy today, I didn't feel like I should forewarn her. My hair was cut and styled by the owner of the salon which was very friendly and curious. How often to you see an owner of a place actually working?
She was very gentle with everything she did. When it came time to turn my head on way or the other, she eased it over with her hand, usually I am being told tilt your head then they firmly correct it how they want it. She explained every step of the process as well as every product she chose to use.
She expressed concern with my issues I have with my hair and offer great solutions. While running my hair she was not always moving me around in circles and turning my back to the mirror like they usually do. I faced the mirror the entire time, I was so amazed. In the end I have never been so satisfied with a hair cut in my life.
If they did nails I would never go to any other beauty or nail salon but synergy. I will never go to another salon in Charlotte. Thank you Synergy for that amazing experience.

Pros: friendly staff, mood setting, incredible results.

Cons: too bad they don't do nails!

.

My day started out rather bumpy so I was anxious to get my hair done and feel better.

Quy and Claire made my morning! Great haircut and color as well as encouraging conversation! I look forward to my next visit. Thank you both so much!

5
★★★★★

My day started out rather bumpy so I was anxious to get my hair done and feel better.

Quy and Claire made my morning! Great haircut and color as well as encouraging conversation! I look forward to my next visit. Thank you both so much!

.

Just moving to this area from Florida I needed a new place to get my hair cut. Synergy Salon is located near my work so I just pop in to make an appointmnent. I was so excited because they could take me right away. I a little nervous about having someone new cut my hair. They were very friendly and catreed to my every need, making me feel more at ease. My hair cut turned out wonderful. I have many compliments by my friends since getting my new style. I decided to come back and get highlights. absolutly gorgeous. Quy my stylist is wonderful, I would recommend her to anyone.

5
★★★★★

Just moving to this area from Florida I needed a new place to get my hair cut. Synergy Salon is located near my work so I just pop in to make an appointmnent. I was so excited because they could take me right away. I a little nervous about having someone new cut my hair. They were very friendly and catreed to my every need, making me feel more at ease. My hair cut turned out wonderful. I have many compliments by my friends since getting my new style. I decided to come back and get highlights. absolutly gorgeous. Quy my stylist is wonderful, I would recommend her to anyone.

Pros: complimentry scalp message with you hair cut and a glass

Cons: None

.

I was here visiting from Ohio and my cousin suggested this salon I am so glad she did! it is amazing My hair is so pretty! they had great service and the people were so friendly and funny. not only do they have amazing talent working with hair it's a fun and comfortable enviornment! I'd reccomend this salon to anybody (especially people with thick or untamed hair) they work wonders!!

5
★★★★★

I was here visiting from Ohio and my cousin suggested this salon I am so glad she did! it is amazing My hair is so pretty! they had great service and the people were so friendly and funny. not only do they have amazing talent working with hair it's a fun and comfortable enviornment! I'd reccomend this salon to anybody (especially people with thick or untamed hair) they work wonders!!

Pros: GREAT service very nice people amazing talent w/ hair

Cons: NONE!

.

I always enjoy going for a haircut at SYNERGY!! You will be greeted by friendly smileing faces,the atmosphere is very calm and relaxing!!!! Always look forward to my next visit!!!!

5
★★★★★

I always enjoy going for a haircut at SYNERGY!! You will be greeted by friendly smileing faces,the atmosphere is very calm and relaxing!!!! Always look forward to my next visit!!!!

Pros: Professional staff,Very clean,Relaxing

.

Great place. Friendly and welcoming staff. The stylist was very friendly and did a great job. The haircut was perfect and the dye job was perfect as well. I would recommend this salon to anyone.

5
★★★★★

Great place. Friendly and welcoming staff. The stylist was very friendly and did a great job. The haircut was perfect and the dye job was perfect as well. I would recommend this salon to anyone.

Pros: Great haircuts and style!

.

I recently got a haircut at synergy and i was very impressed with both the service and the results. I will definitely come back.

5
★★★★★

I recently got a haircut at synergy and i was very impressed with both the service and the results. I will definitely come back.

.

I visited Synergy Salon today for the first time and will absolutely return! From the warm greeting to the awesome shampoo and massage to the terrific cut, I'm an instant fan. Quy took the time to listen to what I wanted and made suggestions. As a result, I ended up with a great cut that is easy to maintain. Thanks!!

5
★★★★★

I visited Synergy Salon today for the first time and will absolutely return! From the warm greeting to the awesome shampoo and massage to the terrific cut, I'm an instant fan. Quy took the time to listen to what I wanted and made suggestions. As a result, I ended up with a great cut that is easy to maintain. Thanks!!

Pros: Great service, terrific cut

.

Synergy Salon has made me so happy with my haircut. I told them what i wanted and the gave me the best cut. i Went from boring straight long hair to a beautiful short cut with a lot of texture and layers. I know for a fact that i will not get my hair done anywhere else but Synergy Salon.

5
★★★★★

Synergy Salon has made me so happy with my haircut. I told them what i wanted and the gave me the best cut. i Went from boring straight long hair to a beautiful short cut with a lot of texture and layers. I know for a fact that i will not get my hair done anywhere else but Synergy Salon.

Pros: The best place to get your hair cut!

.

The staff was very personable and friendly! I loved my haircut and color...I had never been here before and loved my results!

5
★★★★★

The staff was very personable and friendly! I loved my haircut and color...I had never been here before and loved my results!

Pros: haircut, length, color...looked very natural

Cons: a little on the slow side and a expensive..but well worth it

.

I came here for the first time and am usually a very prissy color customer. The stylist off the bat knew exactly what I was talking about, what I wanted done and what colors would work. Great thing about it was that I was able to schedule an appointment same day! I had a huge event to go to next day. Life saver! Thank you Quy Nguyen! Strongly recommend trying it!

5
★★★★★

I came here for the first time and am usually a very prissy color customer. The stylist off the bat knew exactly what I was talking about, what I wanted done and what colors would work. Great thing about it was that I was able to schedule an appointment same day! I had a huge event to go to next day. Life saver! Thank you Quy Nguyen! Strongly recommend trying it!

Pros: nice, calming atmosphere, great knowledge of color

Cons: far from Ballantyne...

.

Enjoyed the extra special steps taken to make my Mom comfortable and warm while she had her hair done. We have never received this kindness anywhere else.

5
★★★★★

Enjoyed the extra special steps taken to make my Mom comfortable and warm while she had her hair done. We have never received this kindness anywhere else.

Pros: Provided warm blankets for my Mom at the salon

Cons: None

.

the experience was great!!!! nice friendly people and great service. i will be coming here again!!!! and not to mention i got an awesome haircut and highlights!!!!! 5 stars

5
★★★★★

the experience was great!!!! nice friendly people and great service. i will be coming here again!!!! and not to mention i got an awesome haircut and highlights!!!!! 5 stars

Pros: best haircut place in matthew's

.

After going to numerous hair salons around the Charlotte area, I find myself returning to Synergy because of the welcoming atmosphere, cheerful staff, and professional haircut and highlight that I get every time I come. This is a place I would definitely recommend to my family and friends!

5
★★★★★

After going to numerous hair salons around the Charlotte area, I find myself returning to Synergy because of the welcoming atmosphere, cheerful staff, and professional haircut and highlight that I get every time I come. This is a place I would definitely recommend to my family and friends!

Pros: Professional hair design, excellent customer service

.

I love coming here because I always feel welcome. Great style tips and always a cut that I am happy with for the next couple months. The environment is relaxing and comfortable. Highly Recomended!

5
★★★★★

I love coming here because I always feel welcome. Great style tips and always a cut that I am happy with for the next couple months. The environment is relaxing and comfortable. Highly Recomended!

Pros: Very friendly, helpful, and inviting

.

Those in need of a luxury before the holidays to "de-stress" from the frantic holiday shopping must pay a visit to Synergy Salon.
I work a busy job in an intense environment and book my appointments generally after work and because Synergy stays open pretty late, it helps especially when I need more leeway on time.
I haven't been so happy with a place since arriving here! My son and daughter actually like coming along and as a single mother, its great! The receptionist makes sure that they stay entertained while the stylist stays focused on me. I've already booked my next appointment ;)

5
★★★★★

Those in need of a luxury before the holidays to "de-stress" from the frantic holiday shopping must pay a visit to Synergy Salon.
I work a busy job in an intense environment and book my appointments generally after work and because Synergy stays open pretty late, it helps especially when I need more leeway on time.
I haven't been so happy with a place since arriving here! My son and daughter actually like coming along and as a single mother, its great! The receptionist makes sure that they stay entertained while the stylist stays focused on me. I've already booked my next appointment ;)

.

I've been to Synergy about six times now and have always had consistent service.
I've never had to deal with a cone on my head due to inexperienced stylists or drama.
Synergy delivers its motto. Awesome place. Thank you Quy!

5
★★★★★

I've been to Synergy about six times now and have always had consistent service.
I've never had to deal with a cone on my head due to inexperienced stylists or drama.
Synergy delivers its motto. Awesome place. Thank you Quy!

Pros: Curly hair expert

.

Yes, hair grows back. Yes, I got a bad cut. Yes, a stylist (not me) with a blow dryer can cover a lot of mistakes. But, poor business practices? This is where I draw the line.

I scheduled an appointment for a Jr Designer ($35) one hour before the appointment time. I thought I got lucky with a cancellation. I was wrong. I showed up and there was NO ONE ELSE there except a photographer taking pictures, the receptionist/shampoo lady, and the owner, Quy. I confirmed at the desk I had an appt with a Jr Designer. Yes. The owner consults with me about my cut request then tells me that the Jr Designer is not available but she will give me 10% off her regular price of $60. Really? You didn't know that there wasn't a Jr Designer available when I called 1 hour prior? I call BS! I got up to walk out. She then decided she would give me a cut at the $35 charge. I decided to risk it. If you call and schedule with a Jr or Sr designer, ASK FOR THE NAME OF THAT DESIGNER AND CONFIRM AGAIN WHEN YOU ARRIVE. Don't be roped in. If they commited to an appt for $35, they should honor that if the person isn't available and you have to be bumped up.

Before leaving, while I was still happy with the cut, the owner asked me to log in to CitySearch at the front desk and enter my review and vote for her salon for "Best of". She even clicked the pages for me! I refused to log in. She told me she would help me because it was tricky and a few pages. Really? I am finding this very easy. I guess she thinks I'm really stupid. I had no intentions of reviewing the site. My next contact was going to be with the Better Business Bureau and let them deal with the Bait and Switch advertising. But, when pressured into voting and writing a review, I felt I should enter it here so others know that some of the reviews you are reading may have been entered with the owner reading over the person's shoulder.

Then came Sunday... I washed my hair. It became apparent that she chopped away huge chunks of hair in areas that made no sense. My hair looked like a disaster. When you have coworkers being honest with you, you know it's bad. They couldn't even lie to me and say it looked good. My boss referred to it as "edgy". That's not the look I was going for. I spent my lunch on Wednesday at Great Clips getting it repaired. The woman did a fabulous job with what she was left, and had to cut off 3 more inches in the process so I could walk around without embarassment.

Too many red flags, and I didn't listen... Lesson learned.

Oh, and I did read a bunch of reviews before going so I was prepared for the whole pricing issue. The other bad reviews were around color, and I wasn't getting my hair colored.

1
★☆☆☆☆

Yes, hair grows back. Yes, I got a bad cut. Yes, a stylist (not me) with a blow dryer can cover a lot of mistakes. But, poor business practices? This is where I draw the line.

I scheduled an appointment for a Jr Designer ($35) one hour before the appointment time. I thought I got lucky with a cancellation. I was wrong. I showed up and there was NO ONE ELSE there except a photographer taking pictures, the receptionist/shampoo lady, and the owner, Quy. I confirmed at the desk I had an appt with a Jr Designer. Yes. The owner consults with me about my cut request then tells me that the Jr Designer is not available but she will give me 10% off her regular price of $60. Really? You didn't know that there wasn't a Jr Designer available when I called 1 hour prior? I call BS! I got up to walk out. She then decided she would give me a cut at the $35 charge. I decided to risk it. If you call and schedule with a Jr or Sr designer, ASK FOR THE NAME OF THAT DESIGNER AND CONFIRM AGAIN WHEN YOU ARRIVE. Don't be roped in. If they commited to an appt for $35, they should honor that if the person isn't available and you have to be bumped up.

Before leaving, while I was still happy with the cut, the owner asked me to log in to CitySearch at the front desk and enter my review and vote for her salon for "Best of". She even clicked the pages for me! I refused to log in. She told me she would help me because it was tricky and a few pages. Really? I am finding this very easy. I guess she thinks I'm really stupid. I had no intentions of reviewing the site. My next contact was going to be with the Better Business Bureau and let them deal with the Bait and Switch advertising. But, when pressured into voting and writing a review, I felt I should enter it here so others know that some of the reviews you are reading may have been entered with the owner reading over the person's shoulder.

Then came Sunday... I washed my hair. It became apparent that she chopped away huge chunks of hair in areas that made no sense. My hair looked like a disaster. When you have coworkers being honest with you, you know it's bad. They couldn't even lie to me and say it looked good. My boss referred to it as "edgy". That's not the look I was going for. I spent my lunch on Wednesday at Great Clips getting it repaired. The woman did a fabulous job with what she was left, and had to cut off 3 more inches in the process so I could walk around without embarassment.

Too many red flags, and I didn't listen... Lesson learned.

Oh, and I did read a bunch of reviews before going so I was prepared for the whole pricing issue. The other bad reviews were around color, and I wasn't getting my hair colored.

Pros: None

Cons: Bait and switch, poor cut, harrassed

.

I just moved to the Charlotte area and I have been hunting for a good location to get attached to.
I tried a franchise-which was a *disaster.* So after waiting a bit, I decided to visit Synergy Salon. The entire experience was absolutely relaxing. I was offered a selection of beverages, my coat was hung up, I received the most relaxing head massage, and most importantly, I got the haircut I asked for.
Great place to go to after work. I'll be back with my husband next time!

5
★★★★★

I just moved to the Charlotte area and I have been hunting for a good location to get attached to.
I tried a franchise-which was a *disaster.* So after waiting a bit, I decided to visit Synergy Salon. The entire experience was absolutely relaxing. I was offered a selection of beverages, my coat was hung up, I received the most relaxing head massage, and most importantly, I got the haircut I asked for.
Great place to go to after work. I'll be back with my husband next time!

Pros: Good parking, Talented Staff and Great Customer Service

.

The service at Synergy Salon is excellent & Que did an amazing job on my stubborn, thick hair! I will definitely be back to see her & highly recommend her.

5
★★★★★

The service at Synergy Salon is excellent & Que did an amazing job on my stubborn, thick hair! I will definitely be back to see her & highly recommend her.

Pros: best hair service

Cons: none

.

My little girl and I stopped in a few days ago at Synergy. Perfect for mothers who need a few minutes to relax! My daughter was given coloring books and the receptionist even took the time to play with her. We will be back soon!

5
★★★★★

My little girl and I stopped in a few days ago at Synergy. Perfect for mothers who need a few minutes to relax! My daughter was given coloring books and the receptionist even took the time to play with her. We will be back soon!

Pros: Great hospitality and patient staff

.

My wife referred me to Synergy Salon about a year ago and I've been coming again and again since.
Wonderful, wonderful experience. Compared to the "chit-chat" atmosphere of most salons in the Charlotte area, Synergy far surpasses them in atmosphere. I would take the great people here rather than a ten dollar "run-in-and-out" place where the workers are more intent on getting people in and out like cattle than people.
And my wife still comes every six weeks for her color and cut because of their dedication to each and every client. Thank you Synergy and Quy!

5
★★★★★

My wife referred me to Synergy Salon about a year ago and I've been coming again and again since.
Wonderful, wonderful experience. Compared to the "chit-chat" atmosphere of most salons in the Charlotte area, Synergy far surpasses them in atmosphere. I would take the great people here rather than a ten dollar "run-in-and-out" place where the workers are more intent on getting people in and out like cattle than people.
And my wife still comes every six weeks for her color and cut because of their dedication to each and every client. Thank you Synergy and Quy!

Pros: Best in town

.

I received a fabulous haircut! Seriously, the best I've had in Charlotte. I was a little shocked by the price, but I guess you have to pay for amazing hair.

5
★★★★★

I received a fabulous haircut! Seriously, the best I've had in Charlotte. I was a little shocked by the price, but I guess you have to pay for amazing hair.

Pros: wonderful cut, service

Cons: expensive

.

For a walk in salon, they were the nicest most courteous staff. I was given a massage when they washed my hair, was offered a drink upon walking in. Very courteous, friendly and helpful. I will definitely be back....

5
★★★★★

For a walk in salon, they were the nicest most courteous staff. I was given a massage when they washed my hair, was offered a drink upon walking in. Very courteous, friendly and helpful. I will definitely be back....

Pros: Head massage, friendly staff

.

I have many times stopped in at the last minute and been accommodated. Qui is our favorite stylist. they have great products and she always suggests new things for us to try. Clara is very sweet and soft spoken. We always have a good experience!!! Go see them and let them do you doo!

5
★★★★★

I have many times stopped in at the last minute and been accommodated. Qui is our favorite stylist. they have great products and she always suggests new things for us to try. Clara is very sweet and soft spoken. We always have a good experience!!! Go see them and let them do you doo!

Pros: Friendly,talented clientele. Relaxing, nice atmoshere.

Cons: Can't think of any

.

I love getting my haircut at Synergy Salon. I could never find a place where i liked getting my haircut. When I came to Synergy Salon they did an amazing job with my hair. The employees are very kind and great at hair cutting. Thanks Synergy!!!!

5
★★★★★

I love getting my haircut at Synergy Salon. I could never find a place where i liked getting my haircut. When I came to Synergy Salon they did an amazing job with my hair. The employees are very kind and great at hair cutting. Thanks Synergy!!!!

Pros: Best Hair cuts ever

.

The master designer Quy is very knowledgeable and the whole experience makes you feel very special. You just tell her what you want or have in mind and she will turn your ideas into reality. You will walk out with instant gratification. You will want to go back.

5
★★★★★

The master designer Quy is very knowledgeable and the whole experience makes you feel very special. You just tell her what you want or have in mind and she will turn your ideas into reality. You will walk out with instant gratification. You will want to go back.

Pros: Best styling Service

Cons: distance from my home

.

I have not been so pleased by a hair service in so long!

After my first experience, I was completely hooked. From the setting, to the service, to check-out was a pleasant escape from reality.

The salon's decor is unlike any other in the Charlotte area and [for me] reminds me of home, a safe harbor from all the insanity going on right now. It really was very nice not going to a place that was all white and black and sharp edges.

Now for the service: Four words. I will come back. Not only did I receive what I requested but more! My stylist took the time to listen and even suggested some additional tips that would help my hair. I had the color service with a conditioning treatment and believe me, walked out with healthier hair then I've had for the past...five years? Amazing.

A little on the expensive end but well worth the price (and time!) I'm ready to return and relax very very soon.

5
★★★★★

I have not been so pleased by a hair service in so long!

After my first experience, I was completely hooked. From the setting, to the service, to check-out was a pleasant escape from reality.

The salon's decor is unlike any other in the Charlotte area and [for me] reminds me of home, a safe harbor from all the insanity going on right now. It really was very nice not going to a place that was all white and black and sharp edges.

Now for the service: Four words. I will come back. Not only did I receive what I requested but more! My stylist took the time to listen and even suggested some additional tips that would help my hair. I had the color service with a conditioning treatment and believe me, walked out with healthier hair then I've had for the past...five years? Amazing.

A little on the expensive end but well worth the price (and time!) I'm ready to return and relax very very soon.

Pros: Professional Service

.

I came in and showed the stylist what i wanted and that's exactly what i got. =] great place! Totally recommend it to people who want an amazing cut.

5
★★★★★

I came in and showed the stylist what i wanted and that's exactly what i got. =] great place! Totally recommend it to people who want an amazing cut.

Pros: very nice service

Cons: none

.

The owner is always there to greet and make you feel very welcome. She always has a smile and treats each and every client special. I have tried many places over the past few years I can say this is home.

5
★★★★★

The owner is always there to greet and make you feel very welcome. She always has a smile and treats each and every client special. I have tried many places over the past few years I can say this is home.

Pros: Get a great cut each and every time

Cons: Have yet to be disappointed

.

I visited Synergy Salon over two weeks ago and have sat on my bad feelings to see if they were truly genuine or it was a heat of the moment feeling. I made the appointment over the phone for a cut, color and highlighting with Quy who I was told was the owner. After getting off the phone I felt pretty good about having an appt. with the owner. My friend just had surgery, and was truly looking for a relaxing experience after her surgery, made an appt. at the same time. We arrived at 1:30 on a Wednesday afternoon to find only 1 stylist in the entire salon, who was the owner Quy. Quy was very nice, and we began with each of our consultations at the same time and seemed confused. Also because she is the ONLY one in the entire salon she is answering phones, taking walk- in?s. I wanted my split ends cut and no length taken on my above the shoulders brown hair & a dramatic color change. My friend had dirty blonde hair that she requested be all over dark brown with no highlights.After the shampoo my friends sees bright chunky blonde streaks through her hair and begins to say this is exactly what I didn?t want. At this time I am getting nervous as it is 4:30 and we have been there since 1:30 and still hadn?t received haircuts and our color was not even correct. She rinses my hair only to find NO CHANGE. I had a picture of a haircut I wanted and the result was nothing like what I asked for. I even asked before she started cutting if this cut could be accomplished with my hair and was assured yes. I was given stacked in the back, layered & the shortest haircut I?ve ever rcvd. At 5:30 after 4 hours at Synergy Salon Quy wanted me to stay so she could try and fix what she couldn?t complete in the 4 hours previously given. I paid $130 for a haircut and color I was unhappy with. Quy seemed like a nice enough person but as I learned during and after talking with other stylist that knew of and had previously worked with Quy she does not have the skill set in order to consider herself a ?MASTER DESIGNER? and definitely not to charge the $60 she does for a haircut. On the website haircuts are advertised as $35, when I asked why we were each charged $60 the assistant replied because different level of stylist have different prices (of which I?m accustomed to) however given that Quy was the ONLY stylist available I would say this is false advertising .

1
★☆☆☆☆

I visited Synergy Salon over two weeks ago and have sat on my bad feelings to see if they were truly genuine or it was a heat of the moment feeling. I made the appointment over the phone for a cut, color and highlighting with Quy who I was told was the owner. After getting off the phone I felt pretty good about having an appt. with the owner. My friend just had surgery, and was truly looking for a relaxing experience after her surgery, made an appt. at the same time. We arrived at 1:30 on a Wednesday afternoon to find only 1 stylist in the entire salon, who was the owner Quy. Quy was very nice, and we began with each of our consultations at the same time and seemed confused. Also because she is the ONLY one in the entire salon she is answering phones, taking walk- in?s. I wanted my split ends cut and no length taken on my above the shoulders brown hair & a dramatic color change. My friend had dirty blonde hair that she requested be all over dark brown with no highlights.After the shampoo my friends sees bright chunky blonde streaks through her hair and begins to say this is exactly what I didn?t want. At this time I am getting nervous as it is 4:30 and we have been there since 1:30 and still hadn?t received haircuts and our color was not even correct. She rinses my hair only to find NO CHANGE. I had a picture of a haircut I wanted and the result was nothing like what I asked for. I even asked before she started cutting if this cut could be accomplished with my hair and was assured yes. I was given stacked in the back, layered & the shortest haircut I?ve ever rcvd. At 5:30 after 4 hours at Synergy Salon Quy wanted me to stay so she could try and fix what she couldn?t complete in the 4 hours previously given. I paid $130 for a haircut and color I was unhappy with. Quy seemed like a nice enough person but as I learned during and after talking with other stylist that knew of and had previously worked with Quy she does not have the skill set in order to consider herself a ?MASTER DESIGNER? and definitely not to charge the $60 she does for a haircut. On the website haircuts are advertised as $35, when I asked why we were each charged $60 the assistant replied because different level of stylist have different prices (of which I?m accustomed to) however given that Quy was the ONLY stylist available I would say this is false advertising .

Cons: False advertising and Amateur service

.

Quy was very attentive and listened to my concerns. When I went to work that night I was mobbed by my colleagues telling me how amazing I looked. It was actually embarrasing!!! Thanks so much Synergy Salon. I love the new me!!

5
★★★★★

Quy was very attentive and listened to my concerns. When I went to work that night I was mobbed by my colleagues telling me how amazing I looked. It was actually embarrasing!!! Thanks so much Synergy Salon. I love the new me!!

.

I really liked the attentive service, I feel that is why my hair turned out so awesome, she wasn't rushing. Quy took her time to help me choose my color and also asked me what I wanted in a haircut and did it just so. I like the beautiful salon and the soothing music and I will definitely be back for my touch up :) I'm really grateful that my friend gave me this gift certificate to get my hair done here, what a great friend!!

5
★★★★★

I really liked the attentive service, I feel that is why my hair turned out so awesome, she wasn't rushing. Quy took her time to help me choose my color and also asked me what I wanted in a haircut and did it just so. I like the beautiful salon and the soothing music and I will definitely be back for my touch up :) I'm really grateful that my friend gave me this gift certificate to get my hair done here, what a great friend!!

Pros: personalized service, relaxed atmosphere

.

Quy met with me personally to decide my color and style. Then she explained each step in the process. Everyone in the salon wanted me to have a relaxing, positive experience. My haircut turned out great and the color is perfect! I am so pleased. I would definitely return to Synergy.

5
★★★★★

Quy met with me personally to decide my color and style. Then she explained each step in the process. Everyone in the salon wanted me to have a relaxing, positive experience. My haircut turned out great and the color is perfect! I am so pleased. I would definitely return to Synergy.

Pros: Great products, knowledgeable staff

.

I stumbled in one Saturday just looking for somewhere to get my hair cut. I picked out a style had an amazing hair wash. They Quy talked with me about my style and within 10 minutes i had the perfect cut. I had it dried and straightened I LOVE IT. i brought my friend in the next week. A great salon!

5
★★★★★

I stumbled in one Saturday just looking for somewhere to get my hair cut. I picked out a style had an amazing hair wash. They Quy talked with me about my style and within 10 minutes i had the perfect cut. I had it dried and straightened I LOVE IT. i brought my friend in the next week. A great salon!

Pros: Excellent service.Experienced Staff.

Cons: non

.

I have bad hair. Seriously. Like the kind that's thin and breaks and constantly needs some sort of I don't know what you would call it, MAJOR HELP.

So obviously I checked out this website and what with all the reviews, checked out both the good and bad ones.

Honestly, there aren't many bad ones (afterthought here).

Anyway, I went in and yes, it was a bit quiet. Happened in on a rainy Thursday right before traffic hits Independence.

And the people were so sweet. Not gossipy at ALL. They just sat me down, gave me the most relaxing head massage and hair treatment (which costs a bit more, but it totally worked for my hair...all nice and silky now).

And snip, snip, snip....awesome healthy hair! :)

Prices do seem a bit pricey but if you shop around for salons of Synergy's caliber...they all fall in the same price range, if not more :P

So check this place out. They saved my hair! Thank you guys so much!

5
★★★★★

I have bad hair. Seriously. Like the kind that's thin and breaks and constantly needs some sort of I don't know what you would call it, MAJOR HELP.

So obviously I checked out this website and what with all the reviews, checked out both the good and bad ones.

Honestly, there aren't many bad ones (afterthought here).

Anyway, I went in and yes, it was a bit quiet. Happened in on a rainy Thursday right before traffic hits Independence.

And the people were so sweet. Not gossipy at ALL. They just sat me down, gave me the most relaxing head massage and hair treatment (which costs a bit more, but it totally worked for my hair...all nice and silky now).

And snip, snip, snip....awesome healthy hair! :)

Prices do seem a bit pricey but if you shop around for salons of Synergy's caliber...they all fall in the same price range, if not more :P

So check this place out. They saved my hair! Thank you guys so much!

Pros: NO gossiping and great service

.

I appreciate the one on one experience; I like the special attention that comes with the one on one experience-no waiting for stylist to start or complete someone else-I love the color-it was subtle but very complimentary-I really enjoyed the experience!

4
★★★★☆

I appreciate the one on one experience; I like the special attention that comes with the one on one experience-no waiting for stylist to start or complete someone else-I love the color-it was subtle but very complimentary-I really enjoyed the experience!

Pros: personal attention; head massage fantastic

.

I have tried salons all over Charlotte and North Carolina with little success. For one of the first times, I feel like I walked out of the salon looking just like I wanted to. No awkward afterperiod or anything! I would definitely recommend Synergy to anyone.

5
★★★★★

I have tried salons all over Charlotte and North Carolina with little success. For one of the first times, I feel like I walked out of the salon looking just like I wanted to. No awkward afterperiod or anything! I would definitely recommend Synergy to anyone.

Pros: Best bangs in town

.

It is always hard to find a new place to do hair and get the color right. From the moment I stepped in Synergy I was so confident that what I was looking for was going to be done and I was not wrong. The owner Quy is very knowlegeable about what she is doing. You are made to feel completely relaxed and treated as a queen. My hair looks better than it has in a long time and I recommend anyone looking for a new change to try it out !

5
★★★★★

It is always hard to find a new place to do hair and get the color right. From the moment I stepped in Synergy I was so confident that what I was looking for was going to be done and I was not wrong. The owner Quy is very knowlegeable about what she is doing. You are made to feel completely relaxed and treated as a queen. My hair looks better than it has in a long time and I recommend anyone looking for a new change to try it out !

Pros: wonderful and relaxing

Cons: none

.

Very comfortable chairs and fantastic music. The head massage was the best. This has become my place to get my hair cut. My wife also has made this her spot too. Many services offered or just a good spot for a quick in-and-out. Thanks Quy for making a first rate salon!

5
★★★★★

Very comfortable chairs and fantastic music. The head massage was the best. This has become my place to get my hair cut. My wife also has made this her spot too. Many services offered or just a good spot for a quick in-and-out. Thanks Quy for making a first rate salon!

Pros: Very relaxing atmosphere

Cons: No cons in this place

Message from Synergy Salon

More about Synergy Salon

www.snrgsalon.com Best of CitySearch ***** http://charlotte.citysearch.com/profile/46352505/matthews_nc/synergy_salon.html SYNERGY SALON AWARDS: Citysearch users have spoken, and Synergy Salon has been awarded The Best Barber, Blowout, Hair Color, Extensions, Hair Removal, Hair Salon, Hair Straightening, Haircut, Highlights, Men's Shaving & Waxing, and THE BEST OF CITYSEARCH 2009, SPA & BEAUTY CAMPAIGN. Comforting and Pampering: Synergy Salon, in Matthews, specializes in customer care with Eufora Premium products, Redken Color/Highlight and Brazilian Keratin Straightening Treatment. Synergy Salon also offers amazing precision haircuts,perms and painless facial waxing.

Similar Nearby

Similar Nearby

  1. 1
    Famous Hair
    No reviews
    0.12 mi
  2. 2
    Supercuts
    No reviews
    0.46 mi
  3. 3
    Sport Clips
    No reviews
    0.59 mi
  4. 4
    0.73 mi
  5. 5
    Shear Expressions
    4% ★★★★☆ 1 review
    0.79 mi