Automotive Perfection

★★★★☆
Mon-Fri 7:30am - 5:30pm
  • 1706 Spring Arbor Rd.

    Jackson, MI 49203

    Map & Directions
  • 517-768-0563

About Automotive Perfection

Categories
  • Automotive Repair
Details
  • Transmission Repair
  • Brake Repair
  • Tune Ups

Automotive

Automotive
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.

Great shop overall. Far more honest and communicative than any other shops I've dealt with in the past. Rates are reasonable, and the shop is super clean!! They also offer a loaner vehicle free of charge which is a nice perk. To sum it up, Automotive Perfection is now the ONLY shop I trust and rely on, and I would recommend them to anybody looking for quality work that's worth the rates.

5
★★★★★

Great shop overall. Far more honest and communicative than any other shops I've dealt with in the past. Rates are reasonable, and the shop is super clean!! They also offer a loaner vehicle free of charge which is a nice perk. To sum it up, Automotive Perfection is now the ONLY shop I trust and rely on, and I would recommend them to anybody looking for quality work that's worth the rates.

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This place is great. Very clean garage and very well organized. Repairs done within reasonable time. Very professional and friendly. They have done courtesy inspections on my vehicle letting me know the problem and the cost (during other repairs). I like that. The courtest vehicle the loan during repairs (if needed) is extremely convenient! I highly recommend Automotive Perfection to any of my friends or family.

5
★★★★★

This place is great. Very clean garage and very well organized. Repairs done within reasonable time. Very professional and friendly. They have done courtesy inspections on my vehicle letting me know the problem and the cost (during other repairs). I like that. The courtest vehicle the loan during repairs (if needed) is extremely convenient! I highly recommend Automotive Perfection to any of my friends or family.

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.

I was impressed with thier standard oil change...it included a complete check of the entire vehicle, spot checking for any potential safety issues, they even test drive the vehicle before it was returned to me.
Since that first appointment the techs @ Automotive Perfection have treated my car as if it were thier own...I'm proud to refer thier services to any one looking for a quality, reputable shop to take care of thier vehicle.

5
★★★★★

I was impressed with thier standard oil change...it included a complete check of the entire vehicle, spot checking for any potential safety issues, they even test drive the vehicle before it was returned to me.
Since that first appointment the techs @ Automotive Perfection have treated my car as if it were thier own...I'm proud to refer thier services to any one looking for a quality, reputable shop to take care of thier vehicle.

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I took my car there because they came highy recommended. To make a long story short, the owner/mechaninc (Bill) was arrogant, condescening, and just basically not a people person. My car had an engine noise and he told me it could be one of 2 things. I opted for him to fix the lesser expensive one (the other choice was going to involve a new engine). He made me sign a paper that stated we 'self diagnosed' the car's problem and if this may or may not fix the engine noise. I signed it, like an idiot. So, of course the work he did didn't fix the problem. My issue is, that when he got the parts off the car, saw they didn't need replacing... why didn't he call me and let me know that? He said it was because I TOLD him to fix it so he did. Any REPUTABLE place would have had the decency to call the customer and let them know that we needed to take another avenue, that the work he was doing was NOT going to help. Also, the 'receptionist' (Debbie) was not going to let me talk to the mechanic/owner about the problem. I actually had to argue with this woman to let me speak to him. She said... he is FAR too busy to be running to the phone to talk to people, and that he just can't stop what he's doing to talk. And that he wasn't going to tell me anything different than what she had already told me. I mean really... it's not brain surgery he's doing! She was RUDE. I told her I wasn't being unreasonable in wanting to talk to the person that worked on my car. She scoffed and said she would give him the message. It's ridiculous that I was treated that way. Very bad experience. So in essence, I paid them $1000 and my car still has the same problem. He told me I made a bad decision. I think my worst decision was taking my car there in the first place.

1
★☆☆☆☆

I took my car there because they came highy recommended. To make a long story short, the owner/mechaninc (Bill) was arrogant, condescening, and just basically not a people person. My car had an engine noise and he told me it could be one of 2 things. I opted for him to fix the lesser expensive one (the other choice was going to involve a new engine). He made me sign a paper that stated we 'self diagnosed' the car's problem and if this may or may not fix the engine noise. I signed it, like an idiot. So, of course the work he did didn't fix the problem. My issue is, that when he got the parts off the car, saw they didn't need replacing... why didn't he call me and let me know that? He said it was because I TOLD him to fix it so he did. Any REPUTABLE place would have had the decency to call the customer and let them know that we needed to take another avenue, that the work he was doing was NOT going to help. Also, the 'receptionist' (Debbie) was not going to let me talk to the mechanic/owner about the problem. I actually had to argue with this woman to let me speak to him. She said... he is FAR too busy to be running to the phone to talk to people, and that he just can't stop what he's doing to talk. And that he wasn't going to tell me anything different than what she had already told me. I mean really... it's not brain surgery he's doing! She was RUDE. I told her I wasn't being unreasonable in wanting to talk to the person that worked on my car. She scoffed and said she would give him the message. It's ridiculous that I was treated that way. Very bad experience. So in essence, I paid them $1000 and my car still has the same problem. He told me I made a bad decision. I think my worst decision was taking my car there in the first place.

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.

service was great, staff was very friendly, they even gave me a free loaner car! I will be returning and recommend this shop to others.

5
★★★★★

service was great, staff was very friendly, they even gave me a free loaner car! I will be returning and recommend this shop to others.

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1 out of 1 people found this review helpful.

.

Communication with the customer was not very good. Actual work on the vehicle was OK. But at 82.00 dollars per hour it could be a lot better. The mechanic had trouble explaining the problem and did not appreciate being challenged on his diagnoses. The shop claim was to wrote it off as more engine diagnosis was necessary. After spending over 800.00 dollars I would not take my vehicle back to this place.

1
★☆☆☆☆

Communication with the customer was not very good. Actual work on the vehicle was OK. But at 82.00 dollars per hour it could be a lot better. The mechanic had trouble explaining the problem and did not appreciate being challenged on his diagnoses. The shop claim was to wrote it off as more engine diagnosis was necessary. After spending over 800.00 dollars I would not take my vehicle back to this place.

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1 out of 1 people found this review helpful.

.

Extremely knowledgeable mechanic who was very honest and fair dealing. This is also the cleanest repair shop I have ever seen. I would recommend them to everyone I know.

5
★★★★★

Extremely knowledgeable mechanic who was very honest and fair dealing. This is also the cleanest repair shop I have ever seen. I would recommend them to everyone I know.

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1 out of 1 people found this review helpful.

Message from Automotive Perfection

Professional High Quality Work At A Fair Price!

More about Automotive Perfection

24 month/24000 mile warranty * Heating / Air conditioning * Computer Diagnostics * Brakes / ABS * Engines / Transmissions * Factory Scheduled Maintenance * Suspension

 

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