A Perfect Day Spa

★★★☆☆
  • 979 Broadway

    Millbrae, CA 94030

    Map & Directions
  • 800-710-0839

About A Perfect Day Spa

Categories
  • Massage
  • Massage Therapists

Personal Services

Personal Services
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Bad, bad, BAD! Just walking in and trying to get information was a horrible experience. I tried to ask some questions and when the receptionist kept giving me vague looks and answers I asked to speak with a manager just so I could ask my qiuestions but NO BODY there who worked there could direct me to the person or even give me a name of a mgr. Why the secrecy? Not to mention when I asked for a mgr it got real wierd, I was treated very cooly and dismissive. Hmmm have all green cards and licenses been checked? Can't figure out why else anyone in business would allow this standard of customer service in a business. The claimed to not even know where or who they're paychecks come from.

1
★☆☆☆☆

Bad, bad, BAD! Just walking in and trying to get information was a horrible experience. I tried to ask some questions and when the receptionist kept giving me vague looks and answers I asked to speak with a manager just so I could ask my qiuestions but NO BODY there who worked there could direct me to the person or even give me a name of a mgr. Why the secrecy? Not to mention when I asked for a mgr it got real wierd, I was treated very cooly and dismissive. Hmmm have all green cards and licenses been checked? Can't figure out why else anyone in business would allow this standard of customer service in a business. The claimed to not even know where or who they're paychecks come from.

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Perfect day spa is great for a day of relaxation. I went in there initially because I had a gift certificate but loved my massage so much that I keep going back!

5
★★★★★

Perfect day spa is great for a day of relaxation. I went in there initially because I had a gift certificate but loved my massage so much that I keep going back!

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I've been going there for almost 1 year now. I like the foot massage, but you've got to be in the right frame of mind for it ... on a bad day it could be a bit painful, but when I really need to relax and decompress it can put me to sleep, but get comfortable in the chair before hand and wear loose pants, sweats for shorts as they pull up your pants past your knees. As far as the full body I've had a few not so great, but am stuck on Mark and Allan. These to guys are the best, but make it clear to them what type of pressure you desire and don't be afraid to tell them if it's too intense or not enough pressure during the massage. For a real treat schedule a foot massage and then a full body. Call early in the day as these guys book up quickly and arrive at least 10 minutes before you massage. If you number isn't called within 10 minutes go to the counter. If you don't already have a package (I've bought 3 and am working away at my last 15 right now), you will have to come earlier as their is paperwork ... also the girls at the counter can be kinda pushy to sell packages as they get commission on selling the packages. Also, body massage is more than a foot massage, so don't use you full body credits for a foot massage ... you can buy a foot package, but can also just by $30 when you are there. I still go to the city from time to time, but honestly I was paying $100 for a 80 minute massage in the city plus tip and parking. Here I'm getting an hour for almost a third of the same price and it's closer to home.

4
★★★★☆

I've been going there for almost 1 year now. I like the foot massage, but you've got to be in the right frame of mind for it ... on a bad day it could be a bit painful, but when I really need to relax and decompress it can put me to sleep, but get comfortable in the chair before hand and wear loose pants, sweats for shorts as they pull up your pants past your knees. As far as the full body I've had a few not so great, but am stuck on Mark and Allan. These to guys are the best, but make it clear to them what type of pressure you desire and don't be afraid to tell them if it's too intense or not enough pressure during the massage. For a real treat schedule a foot massage and then a full body. Call early in the day as these guys book up quickly and arrive at least 10 minutes before you massage. If you number isn't called within 10 minutes go to the counter. If you don't already have a package (I've bought 3 and am working away at my last 15 right now), you will have to come earlier as their is paperwork ... also the girls at the counter can be kinda pushy to sell packages as they get commission on selling the packages. Also, body massage is more than a foot massage, so don't use you full body credits for a foot massage ... you can buy a foot package, but can also just by $30 when you are there. I still go to the city from time to time, but honestly I was paying $100 for a 80 minute massage in the city plus tip and parking. Here I'm getting an hour for almost a third of the same price and it's closer to home.

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I was given a gift certificate for this day spa, and still have a balance, because I dislike it that much. I've tried three different massage therapists and found that none of them were able to communicate with me and didn't understand what I was asking for. The staff at the front desk is quite unprofessional. I would not recommend this spa.

2
★★☆☆☆

I was given a gift certificate for this day spa, and still have a balance, because I dislike it that much. I've tried three different massage therapists and found that none of them were able to communicate with me and didn't understand what I was asking for. The staff at the front desk is quite unprofessional. I would not recommend this spa.

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0 out of 1 people found this review helpful.

.

I am very disappointed with the lack of organization and customer service on-site at the Millbrae location. I was excited to see a location open in Millbrae as it is very close to where I live. I had scheduled my appointment earlier in the day and was excited and looking forward to a 90 minute massage. I arrived 5 minutes early, was required to fill out paperwork and was then told to have a seat and someone would be with me shortly. After 20 minutes, I was still waiting and and getting concerned as I did have other obligations later in the day. I went to the customer service desk and asked why I was still waiting. I was assured that it would only be another couple of minutes. I took my seat again and waited another 20 minutes. It was now after 3:00, I was not going to be able to stay and went to the desk again. I handed my receipt to the guy working behind the desk and he looked at me confused asking why I was leaving. I explained that I set up a 2:30 reservation with the anticipation of receiving a massage at 2:30. He then looked at the receipt and told me that my "number" was already getting a massage. He told me that if I just waited a little longer I would be able to get a massage. Really? Wait longer? Another 40 min? Why take the reservation if you cannot honor it? I took time out of my day, left work early and the only thing the "perfect" day spa did for me was waste my time and money. They provided a disservice to me. I sent an e-mail to their customer service address and received no response. After reading all of the negative reviews at all of the review sites associated with this company I decided to give their company a try anyway. Now I know for myself they were all true. This place is a joke.

1
★☆☆☆☆

I am very disappointed with the lack of organization and customer service on-site at the Millbrae location. I was excited to see a location open in Millbrae as it is very close to where I live. I had scheduled my appointment earlier in the day and was excited and looking forward to a 90 minute massage. I arrived 5 minutes early, was required to fill out paperwork and was then told to have a seat and someone would be with me shortly. After 20 minutes, I was still waiting and and getting concerned as I did have other obligations later in the day. I went to the customer service desk and asked why I was still waiting. I was assured that it would only be another couple of minutes. I took my seat again and waited another 20 minutes. It was now after 3:00, I was not going to be able to stay and went to the desk again. I handed my receipt to the guy working behind the desk and he looked at me confused asking why I was leaving. I explained that I set up a 2:30 reservation with the anticipation of receiving a massage at 2:30. He then looked at the receipt and told me that my "number" was already getting a massage. He told me that if I just waited a little longer I would be able to get a massage. Really? Wait longer? Another 40 min? Why take the reservation if you cannot honor it? I took time out of my day, left work early and the only thing the "perfect" day spa did for me was waste my time and money. They provided a disservice to me. I sent an e-mail to their customer service address and received no response. After reading all of the negative reviews at all of the review sites associated with this company I decided to give their company a try anyway. Now I know for myself they were all true. This place is a joke.

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1 out of 2 people found this review helpful.

.

Very dissapointed. My appointment was for a facial. Instead, Gina scheduled for a Full Body Massage. This appointment was made a week in advance. Not very pleased...

2
★★☆☆☆

Very dissapointed. My appointment was for a facial. Instead, Gina scheduled for a Full Body Massage. This appointment was made a week in advance. Not very pleased...

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1 out of 2 people found this review helpful.

.

A new spa next to the new 24 Hour Fitness... Just checked it out and enjoyed an hour massage. They were professional and have a great facility. There were special promotional prices for first time visitors, but they spent a long time trying to upsell me...

4
★★★★☆

A new spa next to the new 24 Hour Fitness... Just checked it out and enjoyed an hour massage. They were professional and have a great facility. There were special promotional prices for first time visitors, but they spent a long time trying to upsell me...

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2 out of 2 people found this review helpful.

 

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