The Chosen Movers

★★★☆☆

About The Chosen Movers

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Transportation & Storage

Transportation & Storage
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29-02 High St Fair Lawn, NJ

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163 South St. Hackensack, MN

2.8333 6
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AVOID THEM AT ALL COSTS!
These movers are unprofessional and only care about getting their money. They came with 3 men to move me out of a 1 bedroom apt. It took them 4 hours. All my belongings were already in boxes too. They didnt bring any power tools to take apart couches or other furniture. They did it with a regular screw driver. I asked them twice where their electric screw driver was and they said they would be using it later. Bull! 3 of my items were damaged. They shattered my vintage toy machine after stuffing it into a box. and broke a dresser also. when we got to my destination, they just put my belongings down and didnt reassembvle antyhign and said we have another job to get to. i was left on my own. i've contacted my attorney and will pursue legal action.
Beware the first thing they'll tell you is that they have the highest BBB rating..they must have paid a lot for that lie

1
★☆☆☆☆

AVOID THEM AT ALL COSTS!
These movers are unprofessional and only care about getting their money. They came with 3 men to move me out of a 1 bedroom apt. It took them 4 hours. All my belongings were already in boxes too. They didnt bring any power tools to take apart couches or other furniture. They did it with a regular screw driver. I asked them twice where their electric screw driver was and they said they would be using it later. Bull! 3 of my items were damaged. They shattered my vintage toy machine after stuffing it into a box. and broke a dresser also. when we got to my destination, they just put my belongings down and didnt reassembvle antyhign and said we have another job to get to. i was left on my own. i've contacted my attorney and will pursue legal action.
Beware the first thing they'll tell you is that they have the highest BBB rating..they must have paid a lot for that lie

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I helped my Grandma move out of her apartment into an assisted living care community, so this move was hard enough to begin with... I am so grateful for using this company. The fine men they sent were so kind and polite, taking great care to wrap all my Grandma's fragile/glass items, as well as all the furniture. I have never before seen such careful moving men. This is definitely a first class moving service! Another thing I would like to mention is that all the other moving companies I talked with over the phone gave me lower estimates, but I still went with Premier Moving because they were recommended to me from a friend of mine that also used them. I asked them why their price was higher and they explained that they factor in everything right from the beginning and tell you upfront what the final cost will be, while some other moving companies will give you a low price over the phone to get you to book with them, and then add other costs onto the price on the day of the move. I'm happy that I listened to them. The total cost of my move totaled just about what the estimate had predicted! Thanks, Premier Moving, for being honest from the beginning about everything! :)

5
★★★★★

I helped my Grandma move out of her apartment into an assisted living care community, so this move was hard enough to begin with... I am so grateful for using this company. The fine men they sent were so kind and polite, taking great care to wrap all my Grandma's fragile/glass items, as well as all the furniture. I have never before seen such careful moving men. This is definitely a first class moving service! Another thing I would like to mention is that all the other moving companies I talked with over the phone gave me lower estimates, but I still went with Premier Moving because they were recommended to me from a friend of mine that also used them. I asked them why their price was higher and they explained that they factor in everything right from the beginning and tell you upfront what the final cost will be, while some other moving companies will give you a low price over the phone to get you to book with them, and then add other costs onto the price on the day of the move. I'm happy that I listened to them. The total cost of my move totaled just about what the estimate had predicted! Thanks, Premier Moving, for being honest from the beginning about everything! :)

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Selecting Premier Moving was a terrible mistake! I had booked this move ahead of time in order to get the specific date (since it was before a long weekend) and sent in my deposit 6 weeks ahead of time. A week before the move I called to confirm the move and I am told that they lost all my paperwork. However, they did remember to deposit my check the same week. What kind of scam is this? They happily take the payment but don't retain the customer information?!

So I kept calling to ensure that they show up on the day of the move. The day before the move I am told they are bringing 3 guys and I am quoted a higher hourly rate. Then on the day of the move only two guys show.

They scratched/chipped each piece of my expensive bedroom set and other living room furniture. They repeatedly dropped boxes to the ground! They dragged all my furniture through the grass and the mud, there are stains and scratches on everything!!

After treating my personal belongings like garbage, they also charged me an extra $100 "walking fee" since my new apt is a corner apt so the walk is longer from the parking lot. I was told they don't have the "walking fee" mentioned in their contract but its on their "tariff" which obviously he didn't have on his person for me to read and confirm. When I refused to give this extra money they refused to unload the truck and threatened to claim my belongings as payment.

After I reluctantly gave the $100, that was not enough, they went over the time quoted in the contract so they again charged me extra $ for the extra time. Since they were already over the time, they only managed to unload the truck and did not set up anything, nor did they reassemble my bed or my dresser as was originally promised.

This is a terrible way to treat customers. After paying so much money my belongings were treated badly & I still had to setup & assemble all my furniture myself. Not to mention all the stress & bad customer service that I was subjected to prior & during the move.

NO PROS! ONLY CONS!

1
★☆☆☆☆

Selecting Premier Moving was a terrible mistake! I had booked this move ahead of time in order to get the specific date (since it was before a long weekend) and sent in my deposit 6 weeks ahead of time. A week before the move I called to confirm the move and I am told that they lost all my paperwork. However, they did remember to deposit my check the same week. What kind of scam is this? They happily take the payment but don't retain the customer information?!

So I kept calling to ensure that they show up on the day of the move. The day before the move I am told they are bringing 3 guys and I am quoted a higher hourly rate. Then on the day of the move only two guys show.

They scratched/chipped each piece of my expensive bedroom set and other living room furniture. They repeatedly dropped boxes to the ground! They dragged all my furniture through the grass and the mud, there are stains and scratches on everything!!

After treating my personal belongings like garbage, they also charged me an extra $100 "walking fee" since my new apt is a corner apt so the walk is longer from the parking lot. I was told they don't have the "walking fee" mentioned in their contract but its on their "tariff" which obviously he didn't have on his person for me to read and confirm. When I refused to give this extra money they refused to unload the truck and threatened to claim my belongings as payment.

After I reluctantly gave the $100, that was not enough, they went over the time quoted in the contract so they again charged me extra $ for the extra time. Since they were already over the time, they only managed to unload the truck and did not set up anything, nor did they reassemble my bed or my dresser as was originally promised.

This is a terrible way to treat customers. After paying so much money my belongings were treated badly & I still had to setup & assemble all my furniture myself. Not to mention all the stress & bad customer service that I was subjected to prior & during the move.

NO PROS! ONLY CONS!

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Right on the money. You have to see these guys work!

They were fast, effective, and great in planning. Definitely met my expectations. I got a good deal of $85/hr for 3 men which is below market price, if you do a little research.

4
★★★★☆

Right on the money. You have to see these guys work!

They were fast, effective, and great in planning. Definitely met my expectations. I got a good deal of $85/hr for 3 men which is below market price, if you do a little research.

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From beginning to end, the move was a disaster. Quoted 2 guys @ an hourly rate - Premier shows up with 3 guys @ a higher hourly rate with the same minimum number of hours. They show up with no tools - so taking apart the bedroom or anything else was impossible, that is until I had to unpack my tools so they could use them....one of the best parts of this is that they took a knife from my butcher block to start cutting cardboard boxes--not what you want to cut with your professional knives. The pace of the move couldn't be any slower - I actually took a side of my office desk and asked one of the movers to grab the other side so I could illustrate how they should move the desk so that they would do SOMETHING---they stood there and looked at it for long enough, trying to measure both the desk and the door with their arms (remember, they had no tools --- and in my opinion, moving knowledge or know how)!

Items were going into storage, arrive there and things got worst, if that was possible. Took my armoir off the truck and you would figure anyone would lift it with the doors/drawer side facing upward -- NOT PREMIER, nor did they think of taping or belting the doors and drawers closed. The doors swung open and one of the drawers fell completely out of the armoir onto the ground damaging it. What do they do, place the armoir in the storage unit and the shelf on top of it -- NOT EVEN BACK IN IT. Leather couches were shrinkwrapped but they were dragging them on the ashpalt and are torn/scraped through the shrinkwrap. Desk is scratched around all 4 edges, 50 inch LCD TV was placed in the storage unit with chairs and boxes ontop of it!

Best part -- insisted on cash only --- credit card machine was broke! For a 1 bdr + office move, they claim there was $700+ of packaging needed. Asked for a detailed breakout of the charges + note on the contract of the damage -- I RECEIVED NOTHING!

I've spoken with my attorney already -- good luck to anyone who has scheduled a move with Premier as my experience was anything but professional. Every note above is factual and I would take anyone to the storage unit and open it so you could see how devasting a poor moving company could be in regards to your personal belongings!

1
★☆☆☆☆

From beginning to end, the move was a disaster. Quoted 2 guys @ an hourly rate - Premier shows up with 3 guys @ a higher hourly rate with the same minimum number of hours. They show up with no tools - so taking apart the bedroom or anything else was impossible, that is until I had to unpack my tools so they could use them....one of the best parts of this is that they took a knife from my butcher block to start cutting cardboard boxes--not what you want to cut with your professional knives. The pace of the move couldn't be any slower - I actually took a side of my office desk and asked one of the movers to grab the other side so I could illustrate how they should move the desk so that they would do SOMETHING---they stood there and looked at it for long enough, trying to measure both the desk and the door with their arms (remember, they had no tools --- and in my opinion, moving knowledge or know how)!

Items were going into storage, arrive there and things got worst, if that was possible. Took my armoir off the truck and you would figure anyone would lift it with the doors/drawer side facing upward -- NOT PREMIER, nor did they think of taping or belting the doors and drawers closed. The doors swung open and one of the drawers fell completely out of the armoir onto the ground damaging it. What do they do, place the armoir in the storage unit and the shelf on top of it -- NOT EVEN BACK IN IT. Leather couches were shrinkwrapped but they were dragging them on the ashpalt and are torn/scraped through the shrinkwrap. Desk is scratched around all 4 edges, 50 inch LCD TV was placed in the storage unit with chairs and boxes ontop of it!

Best part -- insisted on cash only --- credit card machine was broke! For a 1 bdr + office move, they claim there was $700+ of packaging needed. Asked for a detailed breakout of the charges + note on the contract of the damage -- I RECEIVED NOTHING!

I've spoken with my attorney already -- good luck to anyone who has scheduled a move with Premier as my experience was anything but professional. Every note above is factual and I would take anyone to the storage unit and open it so you could see how devasting a poor moving company could be in regards to your personal belongings!

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1 out of 1 people found this review helpful.

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I used Premier Moving to relocate my house inside Englewood. The estimate was accurate and the movers were very friendly and professional. My belongings fit in 2 truckloads (more than I expected) and so I called their office and they agreed closed a flat rate with me...overall I am very satisfied with their service. Would definiately use again in the future.

5
★★★★★

I used Premier Moving to relocate my house inside Englewood. The estimate was accurate and the movers were very friendly and professional. My belongings fit in 2 truckloads (more than I expected) and so I called their office and they agreed closed a flat rate with me...overall I am very satisfied with their service. Would definiately use again in the future.

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