Steve Rayman Chevrolet

★★★★☆
  • 2155 Cobb Pkwy Southeast

    Smyrna, GA 30080

    Map & Directions
  • 877-342-6986

About Steve Rayman Chevrolet

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4.0 3
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I love Steve Rayman they are the best, if your buying new or used cars I suggest u go there.

5
★★★★★

I love Steve Rayman they are the best, if your buying new or used cars I suggest u go there.

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My new Camaro was making weird noises. I took it to several other dealerships in the area and the basically thought that I was hearing thing or nuts. So, a friend of mine who had bought a car at Steve Rayman(my Camaro was bought elsewhere) and suggested that I give them a shot. They listened to what I had to say and even went for a drive with me in the car until they could hear the noise as well. Finally, they said that they knew what it was, and 30 minuetes later I was done! No more noise or problems! I definately recommmend them!

5
★★★★★

My new Camaro was making weird noises. I took it to several other dealerships in the area and the basically thought that I was hearing thing or nuts. So, a friend of mine who had bought a car at Steve Rayman(my Camaro was bought elsewhere) and suggested that I give them a shot. They listened to what I had to say and even went for a drive with me in the car until they could hear the noise as well. Finally, they said that they knew what it was, and 30 minuetes later I was done! No more noise or problems! I definately recommmend them!

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I brought my SUV into their repair center to get diagnosed for a problem. #1 it was like $100 bucks just for them to tell me what my check engine light was on for. This was after I already explained to them why the check engine light was on after getting it diagnosed elsewhere. Needed my car to get repaired I agreed. A few hours later I received a call saying that I needed over $700 worth of repairs done to fix the problem. I agreed and picked up the car later that day. -- When I arrived, I paid and went to drive off and noticed that the check engine light was one yet again. They quickly take the car around back and "fix" the problem again. I drive off not very happy. A few days later the check engine light comes back on. I bring it back and they diagnose the issue again. They tell me I will need an additional $1000 of work done to solve the problem again... I decline. When I am paying someone $100/hour to fix my car I expect it to be done right the first time. I was very disappointed in this service.

2
★★☆☆☆

I brought my SUV into their repair center to get diagnosed for a problem. #1 it was like $100 bucks just for them to tell me what my check engine light was on for. This was after I already explained to them why the check engine light was on after getting it diagnosed elsewhere. Needed my car to get repaired I agreed. A few hours later I received a call saying that I needed over $700 worth of repairs done to fix the problem. I agreed and picked up the car later that day. -- When I arrived, I paid and went to drive off and noticed that the check engine light was one yet again. They quickly take the car around back and "fix" the problem again. I drive off not very happy. A few days later the check engine light comes back on. I bring it back and they diagnose the issue again. They tell me I will need an additional $1000 of work done to solve the problem again... I decline. When I am paying someone $100/hour to fix my car I expect it to be done right the first time. I was very disappointed in this service.

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Business Response:

@Brandon S. Sir, unfornately, there are more that 1 type of diagnostic machines currently in use today. For liability reasons, we have to have our own machines to review your vechicle, more for your protection than ours. What happened afterwards, I have no explanation nor excuse for, and I do apologize. All I can do is to try to repair the trust lost. Give me a call, and I will will get you a free oil change. Ray Whitlow III

Message from Steve Rayman Chevrolet

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Ray Whitlow III

Social Service Manager

More about Steve Rayman Chevrolet

Primarily New Chevrolet passenger and commercial vechicles. We also sale pre owned vechicles and have access to an extended inventory of all makes and models. Additional services are automobile service and repair, as well as financing programs available for all credit and financial situations.

 

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