Dick Hannah Jeep

There are no complaints from me. I guess people are more inclined to post bad comments instead of good... surprising?..lol : )

To tell you the truth, I bought my Honda car and get serviced at Dick Hannah and I get nothing short of excellent service. The people there are great and they follow through with integrity. One time, I was out of my warranty by a few weeks and instead of stiffing me, Dick Hannah decided to pay for my transmission even though they didn't have to. Since the car was consistently serviced with them, I guess they decided to provide good service.

I highly recommend Dick Hannah. They have stores all over the place, Portland, Vancouver, and Longview. If you leave in these areas, give them a shot to see for yourself. I actually chose Hannah after having bad service elsewhere.

www.dickhannahhonda.com

Never again. I bought a used car from them and had nothing but problems with the entire transaction. They promised a copy of the check list that showed their mechanic had inspected the car. Never got it. The next day I went out to leave work and the car would not start. It took 5 hours to get someone to fix it. They expected ME to pay for the tow from Portland to fix it. As it turned out - there was an alarm in the car and instead of uninstalling it they simply cut the wire. They also tried to charge me more money the day after the deal - and yet did not have my trade-in so I was going to be out of a car completely if I did not fork over more cash. Did I mention that it had a tranny replaced? with the WRONG part? I paid for an extended warranty (on a used car) and was promised by everyone (and in writing) that it would work wherever I took the car. Then after the sale they told me I had to take it back to Vancouver to get it serviced. My dealership called and got that fixed, after a lot of argument. I could go onbut I think you get the idea. I have since heard nothing but bad stories about the Hannah family of dealerships. Not one person I know has ever had a good experience with their sales department.

PROS: At least now I know
CONS: Entire transaction - before, during and after the sale

I would not wish that dealership on any one. They LIED and deceived everthing they did and got me to purchase the car of my dreams and then took it back from me too days later after I had already smogged it and personalized it. I loved that car!! I fell Dick Hannah is the worst in customer service I have ever dealt with. If you go and you get the loan officer with the big mustache RUN!!!! He is a Liar and a DECEIVER. I hope you can avoid wasting time by reading this rewiew and not going to Dick Hannah for your next Volkswagon.

PROS: No Pros about this dealership AT ALL!!!!
CONS: EVERYTHING!!!