Appliance Concepts & Assoc

★★☆☆☆
  • 10315 Cimmaron Trl

    Dallas, TX 75243

    Map & Directions
  • 972-235-4231

About Appliance Concepts & Assoc

Details
  • Refrigerator Repair
2.0 4
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City inspection needed finalizing for the 3rd time after Church services installed a HVAC system in my condo. When I called to set the appointment I reminded them 2 times to bring extention ladder because as they should be aware the ac unit is on the roof of the 2 story condo. Inspector showed up at 10:30 and no Church Services, no ladder and the work they did inside got red flagged again. I will not use them again.

1
★☆☆☆☆

City inspection needed finalizing for the 3rd time after Church services installed a HVAC system in my condo. When I called to set the appointment I reminded them 2 times to bring extention ladder because as they should be aware the ac unit is on the roof of the 2 story condo. Inspector showed up at 10:30 and no Church Services, no ladder and the work they did inside got red flagged again. I will not use them again.

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BUYER BEWARES! Be sure to read the negative comments because they are exactly what I experienced. The technician came out, removed the bathroom p-trap and did one clean-out, in the kitchen he knocked out a plug in the garbage disposal. This took about 25 minutes of time and the bill was $440.
The invoice I received was the original quote which sounded like several hours?? worth of work. They did not even perform half the amount of work they listed on the invoice. When I called to complain they did refund the 2nd clean-out charge of $69.

1
★☆☆☆☆

BUYER BEWARES! Be sure to read the negative comments because they are exactly what I experienced. The technician came out, removed the bathroom p-trap and did one clean-out, in the kitchen he knocked out a plug in the garbage disposal. This took about 25 minutes of time and the bill was $440.
The invoice I received was the original quote which sounded like several hours?? worth of work. They did not even perform half the amount of work they listed on the invoice. When I called to complain they did refund the 2nd clean-out charge of $69.

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I would not recommend this company to anyone, and did more damage then they fixed. We had to call another company out to fix what This Services damaged. I have spoken to several managers from This Services, and they informed me that a refund in the amount of $499.00 would be applied back to my credit card. 30 Days later we are still waiting on credit, and they refused to call me back. I have filed a lawsuit against this company.

1
★☆☆☆☆

I would not recommend this company to anyone, and did more damage then they fixed. We had to call another company out to fix what This Services damaged. I have spoken to several managers from This Services, and they informed me that a refund in the amount of $499.00 would be applied back to my credit card. 30 Days later we are still waiting on credit, and they refused to call me back. I have filed a lawsuit against this company.

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The guys do a great job of arriving on time and always fair about what is needed to repair the applicance that is giving you trouble. They explain things well enough to teach you what is wrong. And have saved us money by teaching us about the problem.

5
★★★★★

The guys do a great job of arriving on time and always fair about what is needed to repair the applicance that is giving you trouble. They explain things well enough to teach you what is wrong. And have saved us money by teaching us about the problem.

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