Brown & Brown Wrecker Svc

★★★★★
  • 3854 N Peachtree Rd

    Chamblee, GA 30341

    Map & Directions
  • 770-457-2226

Automotive

Automotive
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4/4/13 44 degrees and raining ; 4:40pm rushhour in Atlanta , getting off ramp at Exit 30 Chamblee Dunwoody exit. got flat tire. Hero Unit told me to call Brown & Brown towing. Worst move I could have made !!!. Those two Bastards

3
★★★★★

4/4/13 44 degrees and raining ; 4:40pm rushhour in Atlanta , getting off ramp at Exit 30 Chamblee Dunwoody exit. got flat tire. Hero Unit told me to call Brown & Brown towing. Worst move I could have made !!!. Those two Bastards

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Idiots. Don't even deserve a single star.

3
★★★★★

Idiots. Don't even deserve a single star.

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this place doesn't even rate one star. not only do they charge too much, the times i have been infortunant enought o have one of my cars end up there, it was either damaged i was over charged, or thihns like tools or other valuables were

3
★★★★★

this place doesn't even rate one star. not only do they charge too much, the times i have been infortunant enought o have one of my cars end up there, it was either damaged i was over charged, or thihns like tools or other valuables were

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Especially do not have you car towed to their lot. They charge excessive fees for everything. Customer service is non-existent, as are teeth. They were not nice to me or my wife, even when we were trying to pay them. It cost me over $300

3
★★★★★

Especially do not have you car towed to their lot. They charge excessive fees for everything. Customer service is non-existent, as are teeth. They were not nice to me or my wife, even when we were trying to pay them. It cost me over $300

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Had to get my truck towed home from a gas station because I was having problems with the key. I called Brown & Brown and the guys on the phone were very nice and so was Andrew, the driver that came to tow my truck. He was extremely nice, personable and helpful. The fees were just as described over the phone, no weird hidden charges or extra fees. And they were plenty reasonable. I guess not many people are happy when they have to get their vehicle towed, understandably, but I am very happy with Brown & Brown and Andrew.
Thanks guys!

2
★★★★★

Had to get my truck towed home from a gas station because I was having problems with the key. I called Brown & Brown and the guys on the phone were very nice and so was Andrew, the driver that came to tow my truck. He was extremely nice, personable and helpful. The fees were just as described over the phone, no weird hidden charges or extra fees. And they were plenty reasonable. I guess not many people are happy when they have to get their vehicle towed, understandably, but I am very happy with Brown & Brown and Andrew.
Thanks guys!

.

Brown and Brown Wrecker Service is not a towing service that I would should use again. I was in an accident and Brown and Brown was the one the DeKalb County police called to tow my vehicle. The driver said that they were not able to get it to the location I requested that afternoon. The next morning I called to see when it was going to be dropped and was told my vehicle wasn't there. After several minutes they found it. However, when they delivery it to the body shop for repairs there was a matter in an area that has nothing to do with the accident. I called the owner and sent him photos that the body shop said it was there when they got it. The owner has yet to return my phone calls. I will be taking him to small claims court for the repair to my vehicle. I will never ever used them again

0
★☆☆☆☆

Brown and Brown Wrecker Service is not a towing service that I would should use again. I was in an accident and Brown and Brown was the one the DeKalb County police called to tow my vehicle. The driver said that they were not able to get it to the location I requested that afternoon. The next morning I called to see when it was going to be dropped and was told my vehicle wasn't there. After several minutes they found it. However, when they delivery it to the body shop for repairs there was a matter in an area that has nothing to do with the accident. I called the owner and sent him photos that the body shop said it was there when they got it. The owner has yet to return my phone calls. I will be taking him to small claims court for the repair to my vehicle. I will never ever used them again

Pros: None

Cons: Not living up to customer service after damage

 

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