Ear Nose & Throat Institute

★★★★★
  • 1100 Northside Forsyth Dr 490

    Cumming, GA 30041

    Map & Directions
  • 678-746-5920

About Ear Nose & Throat Institute

Hours
Mon-Fri 8:30am-5pm

Health & Medical

Health & Medical
More choices in Cumming:
Resultset_next

Cumming Family Medicine

765 Lanier 400 Pkwy Cumming, GA

5 8
Hi! Sign in to let us know how Ear Nose & Throat Institute was?
Write a Review
.

Certainly this ENT practice provides good medical treatment in their field, but they are experts at squeezing money from insurance provider and patients by performing as many procedures as they can. Some procedures may only be remotely

3
★★★★★

Certainly this ENT practice provides good medical treatment in their field, but they are experts at squeezing money from insurance provider and patients by performing as many procedures as they can. Some procedures may only be remotely

.

DO NOT USE THIS PRACTICE! They care about collecting their money & that's it. They called & intimidated my wife & threatened collections when we couldn't agree to a monthly payment amount that they demanded. When we sent in a payment for

3
★★★★★

DO NOT USE THIS PRACTICE! They care about collecting their money & that's it. They called & intimidated my wife & threatened collections when we couldn't agree to a monthly payment amount that they demanded. When we sent in a payment for

.

The most unethical healthcare providers out there!!! Be aware as a routine check up will cost you some serious $$$$!!!\r
During my ear infection visit hey performed on me several unnecessary procedures/exams/check ups without asking for my

3
★★★★★

The most unethical healthcare providers out there!!! Be aware as a routine check up will cost you some serious $$$$!!!\r
During my ear infection visit hey performed on me several unnecessary procedures/exams/check ups without asking for my

.

i had the misfortune of getting treated by dr. carothers in newnan. his brusque attitude was immediately apparent. the sneaky little diagnostic procedure that he did on me without my consent and which is deemed a "surgical procedure" and

3
★★★★★

i had the misfortune of getting treated by dr. carothers in newnan. his brusque attitude was immediately apparent. the sneaky little diagnostic procedure that he did on me without my consent and which is deemed a "surgical procedure" and

.

I visited Dr. Heindel in Newnan and he was a great Dr. and knew his stuff. BUT the ENT Institute of Georgia billing department and staff are the most obtuse people I have ever dealt with and they slap you with charges. I walked in for a

3
★★★★★

I visited Dr. Heindel in Newnan and he was a great Dr. and knew his stuff. BUT the ENT Institute of Georgia billing department and staff are the most obtuse people I have ever dealt with and they slap you with charges. I walked in for a

.

I don't know what that first review is all about, I have nothing but nice things to say about the staff here. The nurses were so nice and friendly, and my doctor was really fantastic. It seemed like a busy day in the office but I didn't

3
★★★★★

I don't know what that first review is all about, I have nothing but nice things to say about the staff here. The nurses were so nice and friendly, and my doctor was really fantastic. It seemed like a busy day in the office but I didn't

.

I had sinus surgery less than two months ago and am very pleased with the results. The doctor was always happy and cheery, and he did what he needed to do to get me better. The staff was always very kind and treated me quickly and well. I

3
★★★★★

I had sinus surgery less than two months ago and am very pleased with the results. The doctor was always happy and cheery, and he did what he needed to do to get me better. The staff was always very kind and treated me quickly and well. I

.

Very disappointing.

My 6-year-old son had an appointment and I asked before his appointment if I could bring my one-year-old son. I was told it was o.k. When we arrived, we waited about an hour to be called to a room. I said I needed to walk up and down the hallway with my one-year-old because he was getting restless. Again, I was told it was o.k.

After pacing the hallway for another hour and having a nurse repeatedly ask me to return to the room, I asked why they said it was o.k. earlier and then quickly changed their minds. I could have waited in the waiting area with the one-year-old. Then a physician's assistant approached me and informed me that I wasn't the only patient and that I had to wait my turn in a room. So I told them that I wasn't interested in seeing the doctor anymore and got ready to leave with my 2 boys.

When leaving, I asked for a note to return my older son to school and they said no. I told them if they wouldn't give me a note, then I was going to stop payment on my co pay and call my insurance company and ask them to do the same. They quickly gave me a note.

This is the first and only time I actually had to walk out of a doctor's office. I spoke to other mother's in my area and they told me, after the fact, that the ENT Institute's bedside manners were very poor.

I don't know how the doctors are because I never actually met any. I hope the nursing staff will be kinder and more accommodating to the pediatric patients in the future.

0
★☆☆☆☆

Very disappointing.

My 6-year-old son had an appointment and I asked before his appointment if I could bring my one-year-old son. I was told it was o.k. When we arrived, we waited about an hour to be called to a room. I said I needed to walk up and down the hallway with my one-year-old because he was getting restless. Again, I was told it was o.k.

After pacing the hallway for another hour and having a nurse repeatedly ask me to return to the room, I asked why they said it was o.k. earlier and then quickly changed their minds. I could have waited in the waiting area with the one-year-old. Then a physician's assistant approached me and informed me that I wasn't the only patient and that I had to wait my turn in a room. So I told them that I wasn't interested in seeing the doctor anymore and got ready to leave with my 2 boys.

When leaving, I asked for a note to return my older son to school and they said no. I told them if they wouldn't give me a note, then I was going to stop payment on my co pay and call my insurance company and ask them to do the same. They quickly gave me a note.

This is the first and only time I actually had to walk out of a doctor's office. I spoke to other mother's in my area and they told me, after the fact, that the ENT Institute's bedside manners were very poor.

I don't know how the doctors are because I never actually met any. I hope the nursing staff will be kinder and more accommodating to the pediatric patients in the future.

Pros: Free parking.

Cons: Poor beside manners.

 

Wait, you're the expert.

If you've been to or used Ear Nose & Throat Institute, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review