AssuranceAmerica Corporation

★★★★☆
  • 5500 Interstate N Pkwy 600

    Atlanta, GA 30328

    Map & Directions
  • 770-933-8911

About AssuranceAmerica Corporation

Hours
Mon - Fri, 9am - 5pm

Insurance

Insurance
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What a nightmare! We have had the displeasure of dealing with this insurance company for almost 4 weeks now and no results yet. Their policy holder was at fault and the accident report indicates it. No word from the adjuster because their

3
★★★★★

What a nightmare! We have had the displeasure of dealing with this insurance company for almost 4 weeks now and no results yet. Their policy holder was at fault and the accident report indicates it. No word from the adjuster because their

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My car was hit by one of their insured on Oct 17 it is now Nov. 22 and I haven't gotten a settlement yet on my claim. They won't return phone calls. O my bad They did 1 time when I called and left a voice mail saying how there company is

3
★★★★★

My car was hit by one of their insured on Oct 17 it is now Nov. 22 and I haven't gotten a settlement yet on my claim. They won't return phone calls. O my bad They did 1 time when I called and left a voice mail saying how there company is

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This company is horrible at returning phone calls for claims. Their fax machine has not been working for at least five days. The claims agent's voice mail does not accept voice mails, and she has been told this at least five times, as well as her supervisor. I wrote an e-mail two different times, and neither have been acknowleged . In addition, the assigned claims adjustor did not even contact the drivers involved in the accident for a statement for 30 days. This has been a poor company to deal with in communication, and I would never recommend their services. Comically, they received a Top-10 business award for Atlanta, but it had nothing to do with customer service.

0
★☆☆☆☆

This company is horrible at returning phone calls for claims. Their fax machine has not been working for at least five days. The claims agent's voice mail does not accept voice mails, and she has been told this at least five times, as well as her supervisor. I wrote an e-mail two different times, and neither have been acknowleged . In addition, the assigned claims adjustor did not even contact the drivers involved in the accident for a statement for 30 days. This has been a poor company to deal with in communication, and I would never recommend their services. Comically, they received a Top-10 business award for Atlanta, but it had nothing to do with customer service.

Cons: poor service for claims

 

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