NATURAL BODY CUSTOMERS BEWARE! When Natural Body International (NBI) closed its Washington, DC area franchises, it refused to honor the outstanding spa package purchases made by customers at those locations. NBI has formally stated that it has no obligation to honor service promises made by its franchisees. The Washington, DC area franchises closed with very little warning to their customers. BE CAREFUL!
I do not recommend this location of Natural Body. Go to the one in Morningside - it's 100 times better! A friend of mine and I made an appointment here to get hot stone massages the day after running a marathon. We were excited for months about the massage! When we got to our appointment, the receptionist told us that there therapist that was trained in hot stone massages wasn't working that day (even though we had appointments specifically for that service). We both had to get a different type of massage - it was disheartening!
The place is nice, low key, good ambience and they don't try to sell you on products which I like. The massage was very good if not exceptional and this is the fourth time I have been. Let me just say the front receptionist was very courteous, friendly and professional but when my massage was done she was helping someone so I asked the lady at the desk at the other end of the shop for help. She was talking and watching me browse up this point; her and her friend kept looking over at me and when I asked her to ring me out she acted as if I was bothering her. I also asked her for a shampoo recommendation for oily hair and she made a face. NB needs to be careful about who represents them at the front of the house as well as their masseuses.
I had the best waxing experience. Not only was Airica fast & effecient . Less painfull than my other exeriences.
Pros: not pressured to purchase
Cons: parking only valedated At PeachtreeParking Center
I had no idea this spa was right down the street from me in Midtown. Its tucked away in the former Bellsouth building on 4th St, barely visible to the road. Its a shame because it is a beautiful spa, two stories, with a huge selection of salon products. Here I have been driving to the Highlands all this time and theres a Natural Body next door. My partner and I had a massage in the same room from Marilyn and Whanie, both were incredible. Ive been back for a wax and the therapist Tamara was very sweet and very efficient. They apparently validate parking for the garage next door but if you live in the area, I recommend walking.
Pros: talented staff, location, couples room
Cons: parking- but hey its Atlanta
I have been a loyal customer for 4 years and one time decided to use the Buckhead location. I have never been back. Staff was rude and inattentive. I will never stray from the Highlands or Decatur location of this great chain again!
Pros: location, size
This spa is a hidden treasure!! You walk in and the aromas put you into a relaxed state of mind. The massage therapists are excellent and the atmosphere is so tranquil and peaceful. You must treat yourself to this amazing experience. A great gift for any occasion!
Great location for a workday break and excellent parking on the weekends! The staff is excellent--what else would you expect from a Natural Body Spa? The mani/pedi is the best I've ever had and the Jurlique R&R Body Treatment is one to try as well.
great first time experience - thought the staff and technicians were very cordial, informative, and skilled. will return tomorrow!
Pros: quiet, soothing, cordial staff, welcoming
Cons: parking, expense