Mr Clean Car Wash

★☆☆☆☆
  • 631 Indian Trail Lilburn Rd NW

    Lilburn, GA 30047

    Map & Directions
  • 770-407-3469

About Mr Clean Car Wash

Automotive

Automotive
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They have the most terrible Manager of Operations, Brandon and he does not even know how to apologize to a customer. They did a great job in the past but not any more

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★☆☆☆☆

They have the most terrible Manager of Operations, Brandon and he does not even know how to apologize to a customer. They did a great job in the past but not any more

Cons: Terrible Manager of Operations, Brandon

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STAY AWAY if you value your car!!!! They are all smiles and thank you when you leave but have a problem and it all goes away in a hurry. Upon leaving town I took my station wagon in for a ??supreme? wash. When they were about finished I saw them take the car back to re-vacuum the back end and I thought this is really conscientious service but by the time I traveled a short distance I noticed that the front end had not been completely vacuumed, the dash had not been dusted and the windows and mirrors were streaked. When I stopped and walked around the back of the car I found the license plate was bent out totally breaking three of the four mounts ?? good trick for a hand wash. It turns out that on the back of a car they use a brush on a long broom handle. When I returned their attitude was totally negative. They wouldn??t even rewash the car. I was told that after filling out a claim form they would review their video camera tapes the owner would contact me. He did not and has not ?? maybe sometime after the next Ice Age!

0
★☆☆☆☆

STAY AWAY if you value your car!!!! They are all smiles and thank you when you leave but have a problem and it all goes away in a hurry. Upon leaving town I took my station wagon in for a ??supreme? wash. When they were about finished I saw them take the car back to re-vacuum the back end and I thought this is really conscientious service but by the time I traveled a short distance I noticed that the front end had not been completely vacuumed, the dash had not been dusted and the windows and mirrors were streaked. When I stopped and walked around the back of the car I found the license plate was bent out totally breaking three of the four mounts ?? good trick for a hand wash. It turns out that on the back of a car they use a brush on a long broom handle. When I returned their attitude was totally negative. They wouldn??t even rewash the car. I was told that after filling out a claim form they would review their video camera tapes the owner would contact me. He did not and has not ?? maybe sometime after the next Ice Age!

Pros: None

Cons: Bad Performance - Worse Customer Service

 

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