Coastal Dry Cleaners

★★★★☆

About Coastal Dry Cleaners

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  • Dry Cleaning & Laundry Services

Personal Services

Personal Services
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I left items to be cleaned with Coastal Dry Cleaners in early Sept. When I went to pick up my items, one of my dresses was missing. I have been trying to correct this error for almost 3 months now, even filing a report with The BBB with no satisfaction from the owner. The dress that was lost was a cocktail dress and I was told that I would need a receipt to prove how much I paid for the dress. The dress was one year old but had only been worn once. I don't know about the rest of the world but I do not save receipts for clothing that I have worn.

The dress was needed to take on vacation. Just so you know, I did not go out a purchase a new dress, I borrowed one from my best friend to give the cleaners time to find the dress. I feel that almost 3 months is long enough.

0
★☆☆☆☆

I left items to be cleaned with Coastal Dry Cleaners in early Sept. When I went to pick up my items, one of my dresses was missing. I have been trying to correct this error for almost 3 months now, even filing a report with The BBB with no satisfaction from the owner. The dress that was lost was a cocktail dress and I was told that I would need a receipt to prove how much I paid for the dress. The dress was one year old but had only been worn once. I don't know about the rest of the world but I do not save receipts for clothing that I have worn.

The dress was needed to take on vacation. Just so you know, I did not go out a purchase a new dress, I borrowed one from my best friend to give the cleaners time to find the dress. I feel that almost 3 months is long enough.

Cons: Very unhappy with service

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I'm a long time dry clean customer who always thought of taking my clothes to the cleaners as a necessary chore. I spend my hard earned money on nice clothes and want to keep them nice. I was satisfied with my service until the place I was going to shut down (abruptly). I was told I needed to get my clothes from Coastal Dry Cleaners--I wasn't happy! I had already tried several other cleaners before I found one I could trust. I was quickly reassured when I contacted Coastal--they could't have been more accomodating. The person I spoke with (Dana) told me they'd be happy to bring the cothes to me, their prices were good and they offer delivery service. I've always believed everything happens for a reason, turns out my regular Dry Cleaners shutting down worked out great. I'm very happy with Coastal's service, quality and pricing. I'm telling everyone in my neighborhood to try them out. When I heard about this web site I thought I could let the rest of Savannah know about them--they deserve it.

2
★★★★★

I'm a long time dry clean customer who always thought of taking my clothes to the cleaners as a necessary chore. I spend my hard earned money on nice clothes and want to keep them nice. I was satisfied with my service until the place I was going to shut down (abruptly). I was told I needed to get my clothes from Coastal Dry Cleaners--I wasn't happy! I had already tried several other cleaners before I found one I could trust. I was quickly reassured when I contacted Coastal--they could't have been more accomodating. The person I spoke with (Dana) told me they'd be happy to bring the cothes to me, their prices were good and they offer delivery service. I've always believed everything happens for a reason, turns out my regular Dry Cleaners shutting down worked out great. I'm very happy with Coastal's service, quality and pricing. I'm telling everyone in my neighborhood to try them out. When I heard about this web site I thought I could let the rest of Savannah know about them--they deserve it.

Pros: Great Service

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I have been using Coastal for a long time & I have always had excellent service. They go above & beyond to make sure that I am happy with my clothes and service. Let me tell you some of the things that they have done for me that you won't believe a business would do (it explains why I want to do a review) I had an interview one day I was so excited about, on the way my drink fell in my lap. I stopped by this cleaners,panicked, to see if they could help.OMG! 1st they found something that I could put on so they could take my skirt. They cleaned the spill, pressed it and brought it to me perfect. Then,they didn't even charge me! They just said they hoped that it would bring me good luck at my interview. They told the owner about it & she said that she didn't want my interview to be ruined & it was their way to try to help turn my luck around that day & it did! They did not know me then but now they do! As luck would have it, I got the job & like to think it was partly cuz of them.The caring kindness of strangers, certainly changed my attitude that day. I can't help but think if I had not stopped at THAT Cleaners I would have been a wreck at my interview, instead they made my day. They have done things that most businesses just would not do. *Once I stopped by to pick my clothes up & I forgot my $$..they actually trusted me to take my clothes and to come back the next day to pay! (I did) *I had an unexpected,out of town funeral,I needed to leave that evening&no clean dress.I took a chance&went by the DC at lunch time. I was late for same day service but since it was an emergency THEY STILL DID MY DRESS. Not only did they rush my dress thru but then sent it to their store in Pooler so that I could pick it up there on my way to the airport. It gets better! Still I was running late so one of the girls met me at the entrance to the airport! Anytime they can help, they do! *They have even give me discounts & coupons when I complain about gas prices. Just the nicest people.

2
★★★★★

I have been using Coastal for a long time & I have always had excellent service. They go above & beyond to make sure that I am happy with my clothes and service. Let me tell you some of the things that they have done for me that you won't believe a business would do (it explains why I want to do a review) I had an interview one day I was so excited about, on the way my drink fell in my lap. I stopped by this cleaners,panicked, to see if they could help.OMG! 1st they found something that I could put on so they could take my skirt. They cleaned the spill, pressed it and brought it to me perfect. Then,they didn't even charge me! They just said they hoped that it would bring me good luck at my interview. They told the owner about it & she said that she didn't want my interview to be ruined & it was their way to try to help turn my luck around that day & it did! They did not know me then but now they do! As luck would have it, I got the job & like to think it was partly cuz of them.The caring kindness of strangers, certainly changed my attitude that day. I can't help but think if I had not stopped at THAT Cleaners I would have been a wreck at my interview, instead they made my day. They have done things that most businesses just would not do. *Once I stopped by to pick my clothes up & I forgot my $$..they actually trusted me to take my clothes and to come back the next day to pay! (I did) *I had an unexpected,out of town funeral,I needed to leave that evening&no clean dress.I took a chance&went by the DC at lunch time. I was late for same day service but since it was an emergency THEY STILL DID MY DRESS. Not only did they rush my dress thru but then sent it to their store in Pooler so that I could pick it up there on my way to the airport. It gets better! Still I was running late so one of the girls met me at the entrance to the airport! Anytime they can help, they do! *They have even give me discounts & coupons when I complain about gas prices. Just the nicest people.

Pros: Best customer service in town & quality

Cons: Not close to my home or work so I use their delivery

 

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