Nalley INFINITI Marietta

★★★★★
  • 2020 Cobb Parkway SE

    Marietta, GA 30060

    Map & Directions
  • 404-994-4328

About Nalley INFINITI Marietta

Categories
  • Auto Dealers
  • Auto Parts & Accessories
  • Automotive Repair
Hours
M-F 9am-8pm, Sa 9am-6pm, Su Closed
Phones
  • Fax (770-281-8613)
Languages
  • EN

Automotive

Automotive
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I talked with sales person Roman the day before I went to look at a Volvo. He said arranged for the car to be delivered to the lot as it was on a different lot. I called the next day at 11 to say I would be there at 1, he said he couldn't

3
★★★★★

I talked with sales person Roman the day before I went to look at a Volvo. He said arranged for the car to be delivered to the lot as it was on a different lot. I called the next day at 11 to say I would be there at 1, he said he couldn't

.

I spoke to the dealer over the phone several times and had a deal pretty worked out. On the morning that we were going to sign the papers he said it may take about 2 hours compared to the 30 min quote he gave me the day before but I let

3
★★★★★

I spoke to the dealer over the phone several times and had a deal pretty worked out. On the morning that we were going to sign the papers he said it may take about 2 hours compared to the 30 min quote he gave me the day before but I let

.

In October 2009 I bought a G-37 Journey sedan from this dealership. In the 2 1/2 years since, I have had only very positive experiences with the SERVICE part of the operation.
HOWEVER -- in January 2012, I was in the market to buy an

3
★★★★★

In October 2009 I bought a G-37 Journey sedan from this dealership. In the 2 1/2 years since, I have had only very positive experiences with the SERVICE part of the operation.
HOWEVER -- in January 2012, I was in the market to buy an

.

working with the same advisor, Kendrick North, has been a pleasure and even though oil changes maybe cheaper elsewhere the customer service he provides is so excellent that I keep coming back to nalley Infiniti in Marietta...I will continue to use it for my car service needs for it's exceptional staff and amenities.

5
★★★★★

working with the same advisor, Kendrick North, has been a pleasure and even though oil changes maybe cheaper elsewhere the customer service he provides is so excellent that I keep coming back to nalley Infiniti in Marietta...I will continue to use it for my car service needs for it's exceptional staff and amenities.

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I talked to their internet agent and liked the price. I agreed to buy the car and even offered a deposit to hold. On a Friday afternoon we drove from North Forsyth to Marietta and took over an hour. Before we left I called the girl back and said confirm the deal with your manager, make sure everything will be ready to go and then we will leave. She called back and said the manager confirmed the price again and he had given her the price the first time. We drove over an hour in Friday afternoon traffic to get there. We got there and the salesman then told us the car could be there tomorrow? What, I made an extra call to confirm it would be ready for delivery when we got there. Then the real shock was when they told me the car was a demo with 3,000 miles, not new as listed on their website. Then a bunch of lying started and the manager threw their internet department under the bus. Said he had never talked to her and she should have known it was a demo? This was all a big surprise and we left disappointed and upset. So our Friday afternoon went from all excited about my wife getting a new car to a wasted afternoon with very unprofessional people.

0
★☆☆☆☆

I talked to their internet agent and liked the price. I agreed to buy the car and even offered a deposit to hold. On a Friday afternoon we drove from North Forsyth to Marietta and took over an hour. Before we left I called the girl back and said confirm the deal with your manager, make sure everything will be ready to go and then we will leave. She called back and said the manager confirmed the price again and he had given her the price the first time. We drove over an hour in Friday afternoon traffic to get there. We got there and the salesman then told us the car could be there tomorrow? What, I made an extra call to confirm it would be ready for delivery when we got there. Then the real shock was when they told me the car was a demo with 3,000 miles, not new as listed on their website. Then a bunch of lying started and the manager threw their internet department under the bus. Said he had never talked to her and she should have known it was a demo? This was all a big surprise and we left disappointed and upset. So our Friday afternoon went from all excited about my wife getting a new car to a wasted afternoon with very unprofessional people.

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My wife and I went to test drive cars and our experience at this dealership was very pleasant. They were the only dealership that offered to let us drive drive the new hard-top convertible. All the other Infiniti dealerships refused to even contemplate it. The salesman was very knowledgeable about the car and was able to answer all our questions.

5
★★★★★

My wife and I went to test drive cars and our experience at this dealership was very pleasant. They were the only dealership that offered to let us drive drive the new hard-top convertible. All the other Infiniti dealerships refused to even contemplate it. The salesman was very knowledgeable about the car and was able to answer all our questions.

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