Aasent Mortgage Corp

★☆☆☆☆
  • 100 Galleria Pkwy SE Ste 900

    Atlanta, GA 30339

    Map & Directions
  • 770-988-7000

About Aasent Mortgage Corp

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Finance

Finance
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After working with Aasent Mortgage Co. for over two months (May 19, 2010-July 11 2010)in an attempt to refinance my mortgage with the company, Aasent never completed the refinance and refuses to return my phone calls or e-mails. At the behest of Senior Mortgage Banker Jonathan Hugger, NMLS# 165296, I paid $350 to AppraiserLoft, a third-party appraiser chosen by Aasent, to have my home appraised on June 22. After paying $350 for the appraisal and submitting multiple personal documents and loan applications to Mr. Hugger, he simply said on June 29 that "Aasent was going out of business" and that he was not longer working there. I tried to contact other Aasent employees, but have been unsuccessful. Now, I'm left with a worthless appraisal that cost me $350, which I purchased because Aasent said that I needed it to complete the refinance, yet the company won't even return my calls or e-mails. I sent a letter and an e-mail to Aasent president William Grand requesting reimbursement for the $350 appraisal since I purchased it at Aasent's behest and the company obviously doesn't intend to even address my situation.

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★☆☆☆☆

After working with Aasent Mortgage Co. for over two months (May 19, 2010-July 11 2010)in an attempt to refinance my mortgage with the company, Aasent never completed the refinance and refuses to return my phone calls or e-mails. At the behest of Senior Mortgage Banker Jonathan Hugger, NMLS# 165296, I paid $350 to AppraiserLoft, a third-party appraiser chosen by Aasent, to have my home appraised on June 22. After paying $350 for the appraisal and submitting multiple personal documents and loan applications to Mr. Hugger, he simply said on June 29 that "Aasent was going out of business" and that he was not longer working there. I tried to contact other Aasent employees, but have been unsuccessful. Now, I'm left with a worthless appraisal that cost me $350, which I purchased because Aasent said that I needed it to complete the refinance, yet the company won't even return my calls or e-mails. I sent a letter and an e-mail to Aasent president William Grand requesting reimbursement for the $350 appraisal since I purchased it at Aasent's behest and the company obviously doesn't intend to even address my situation.

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Jason lied to me by telling me that my loan was in order pending an adequate appraisal. My property appraised well within the required LTV ratio; however, after paying $350 for the appraisal, good ole Jason told me he could not refinance me because I have a farm. I'd really like to know why Jason did not tell me that before the appraisal!

Anyway, it got worse. Jason charged me $100 to subordinate my HELOC without my knowledge. Now that he backed out of the loan, he will not give me the time of day. I've asked him several times to return the subordination papers in order to recover the $100 fee, but he won't do me this little favor after ripping me off on the appraisal.

Now I'm out $450 with nothing to show for it!

BEWARE OF JASON!

0
★☆☆☆☆

Jason lied to me by telling me that my loan was in order pending an adequate appraisal. My property appraised well within the required LTV ratio; however, after paying $350 for the appraisal, good ole Jason told me he could not refinance me because I have a farm. I'd really like to know why Jason did not tell me that before the appraisal!

Anyway, it got worse. Jason charged me $100 to subordinate my HELOC without my knowledge. Now that he backed out of the loan, he will not give me the time of day. I've asked him several times to return the subordination papers in order to recover the $100 fee, but he won't do me this little favor after ripping me off on the appraisal.

Now I'm out $450 with nothing to show for it!

BEWARE OF JASON!

Pros: on-line

Cons: dishonest

Message from Aasent Mortgage Corp

aasent mortgage corporation is focused on providing exceptional service, great rates and the lowest closing costs to our clients. We are continuously striving to improve our products and services in order to meet even the strictest demands. Whether you�re a first time buyer or an experienced borrower, if you have perfect or less than perfect credit, regardless of the circumstances, we will provide individualized service to determine the ideal mortgage product for you.



We welcome the opportunity to serve you. Thank you in advance for your confidence and consideration.



 

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