North Atlanta Primary Care

★☆☆☆☆
  • 3400 Old Milton Pkwy Ste A

    Alpharetta, GA 30005

    Map & Directions
  • 770-664-8898

About North Atlanta Primary Care

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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North Atlanta Primary Care

3400 Old Milton Pkwy Ste A Alpharetta, GA

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I recently visited their clinic for annual check up. At the information desk, they just asked for my health insurance card, gave me the paperwork to fill out and whisked me in for the the check up. After completion of the check up and various tests which took appx. 3hrs, I was checked out without asking for the payment. Later they billed me for copay of $25 and $25 billing charges. I contacted them several times but the office manager was not available. Finally, she called to let me know that they had informed me about the payment, which is a lie and that I chose to have the billing sent. Who in their right mind would tell them to bill when there is an additional charge of $25. It seems they have documentation of the same. Such a conversation never took place. Earlier my husband called in and told them to charge $25 to our credit card. They went ahead and charged $50. I told them about that and they said that my husband had authorized the same. I think they are not there to serve the patients but cheat them.

0
★☆☆☆☆

I recently visited their clinic for annual check up. At the information desk, they just asked for my health insurance card, gave me the paperwork to fill out and whisked me in for the the check up. After completion of the check up and various tests which took appx. 3hrs, I was checked out without asking for the payment. Later they billed me for copay of $25 and $25 billing charges. I contacted them several times but the office manager was not available. Finally, she called to let me know that they had informed me about the payment, which is a lie and that I chose to have the billing sent. Who in their right mind would tell them to bill when there is an additional charge of $25. It seems they have documentation of the same. Such a conversation never took place. Earlier my husband called in and told them to charge $25 to our credit card. They went ahead and charged $50. I told them about that and they said that my husband had authorized the same. I think they are not there to serve the patients but cheat them.

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They billed me for a test they did not do. They also used the wrong code for my insurance claim. I have tried to solve this problem with them for three months now. It seems like it is not going to happen. I am giving up and not going to waste more of my time sending them e-mails and calling them. They also asked me to come for a retest after 3 months. I went somewhere else and they told me I do not need to be retested. Never going back to North Fulton Family Medicine in Alpharetta.

0
★☆☆☆☆

They billed me for a test they did not do. They also used the wrong code for my insurance claim. I have tried to solve this problem with them for three months now. It seems like it is not going to happen. I am giving up and not going to waste more of my time sending them e-mails and calling them. They also asked me to come for a retest after 3 months. I went somewhere else and they told me I do not need to be retested. Never going back to North Fulton Family Medicine in Alpharetta.

 

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