Mt Vernon Internal Medicine

★★★★☆
  • 755 Mount Vernon Hwy NE Ste 400 Suite 400

    Atlanta, GA 30328

    Map & Directions
  • 404-252-4100

About Mt Vernon Internal Medicine

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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I have never experienced a Doctors office with worse response time...I can't believe I'm still here !!!!!

3
★★★★★

I have never experienced a Doctors office with worse response time...I can't believe I'm still here !!!!!

.

This is the first review I've ever written, but I felt compelled to respond after reading some of the other reviews that I came across while looking up the office phone number.

The particular doctor that I see is thorough,

3
★★★★★

This is the first review I've ever written, but I felt compelled to respond after reading some of the other reviews that I came across while looking up the office phone number.

The particular doctor that I see is thorough,

.

I have quite a medical history, and, as a result, i've spent a lot of time at doctors' offices since I was a kid. I have to say that my experiences with Mt. Vernon Internal Medicine have been the worst.

First, it is impossible to reach

3
★★★★★

I have quite a medical history, and, as a result, i've spent a lot of time at doctors' offices since I was a kid. I have to say that my experiences with Mt. Vernon Internal Medicine have been the worst.

First, it is impossible to reach

.

I'm a patient there and these drs actually take time with you. They have a new ofc mng that has made some changes to help the flow in the ofc. There aren't many offices that take this much time with a patient. I highly recommend them!

2
★★★★★

I'm a patient there and these drs actually take time with you. They have a new ofc mng that has made some changes to help the flow in the ofc. There aren't many offices that take this much time with a patient. I highly recommend them!

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Sorry both of you have had bad experiences at MVIM. The practice has experienced lot's of problems over the past four years. Believe me there is a new sheriff in town, and changes are happening quickly to bring this practice back to it's former glory. If you have a problem bring it to the attention of the new practice administrator, and believe me it will be fixed immediately. Never hesitate to express your complaints about your care, the staff or the doctors.

1
★★★☆☆

Sorry both of you have had bad experiences at MVIM. The practice has experienced lot's of problems over the past four years. Believe me there is a new sheriff in town, and changes are happening quickly to bring this practice back to it's former glory. If you have a problem bring it to the attention of the new practice administrator, and believe me it will be fixed immediately. Never hesitate to express your complaints about your care, the staff or the doctors.

Pros: Great Doctors

Cons: Lack of Good Management

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I have been a patient in that office for 8 yrs now; and I agree with michal2; the front office/answering services have really taken a plung in customer service skills in the past 2 years.
Also, the nurses have been sending patients to outside care (specialists) that are not within your Health Care plan. Better make sure before you go. I am stuck with a huge bill now.
Are they really paying attention to what they are doing? Do they really care like they used to?
I miss the former staff...

0
★☆☆☆☆

I have been a patient in that office for 8 yrs now; and I agree with michal2; the front office/answering services have really taken a plung in customer service skills in the past 2 years.
Also, the nurses have been sending patients to outside care (specialists) that are not within your Health Care plan. Better make sure before you go. I am stuck with a huge bill now.
Are they really paying attention to what they are doing? Do they really care like they used to?
I miss the former staff...

Pros: Some reliable doctors are still there

Cons: New staff are different - not as caring

.

Just that - it seems that the office is lazy in returning phone calls (I understand that I am not the only patient but from a primary care, I certainly want to feel that way) and in dispensing time sensitive information.

1
★★☆☆☆

Just that - it seems that the office is lazy in returning phone calls (I understand that I am not the only patient but from a primary care, I certainly want to feel that way) and in dispensing time sensitive information.

 

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