Suwanee Family Physicians

★★★☆☆
  • 960 Peachtree Industrial Blvd

    Suwanee, GA 30024

    Map & Directions
  • 770-831-8191

About Suwanee Family Physicians

Hours
Mon - Fri, 8am - 6pm; Sat, 9am - 2pm; Sun, closed

Personal Services

Personal Services
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Nice staff, especally the office staff. Doctor is very thorough and when I have questions he actually answers them in depth. You might have to wait a little bit but its definitely worth it because he makes sure he's covered all the bases. We couldnt pay the entire bill becaue my insurance has a hight deductilbe, but they let me pay in 3 payments which helped.

2
★★★★☆

Nice staff, especally the office staff. Doctor is very thorough and when I have questions he actually answers them in depth. You might have to wait a little bit but its definitely worth it because he makes sure he's covered all the bases. We couldnt pay the entire bill becaue my insurance has a hight deductilbe, but they let me pay in 3 payments which helped.

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My entire family used to go to see Dr. Shih when we had problems. He used to be good several years back (when he was actually there) \nNow it's all about the $$ as he charges for everything and conducts tests that aren't needed. \nExample:\nI had something in my eye causes extreme irritation. He drew blood? and then proceeded to use all sorts of machines to check my eye. After all this he decided that he couldn't find anything and told me to just keep my eye watering to clean it out. 2 weeks later i received a bill for $700+ for testing services. I was not informed about this at the time and I now have it sitting on my credit. The office cannot explain over the phone. \nI requested my medical records for my our son who is disabled for his SSI paperwork and they want $20 to release those records.\nThis place is a scam and Dr.Shih should remove himself from the Suwanee area.\n

0
★☆☆☆☆

My entire family used to go to see Dr. Shih when we had problems. He used to be good several years back (when he was actually there) \nNow it's all about the $$ as he charges for everything and conducts tests that aren't needed. \nExample:\nI had something in my eye causes extreme irritation. He drew blood? and then proceeded to use all sorts of machines to check my eye. After all this he decided that he couldn't find anything and told me to just keep my eye watering to clean it out. 2 weeks later i received a bill for $700+ for testing services. I was not informed about this at the time and I now have it sitting on my credit. The office cannot explain over the phone. \nI requested my medical records for my our son who is disabled for his SSI paperwork and they want $20 to release those records.\nThis place is a scam and Dr.Shih should remove himself from the Suwanee area.\n

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Dr. Shihh has been handling my family for a few years and seems to take care of everything. Isn't as personable as an family doctor should be. He know's his stuff and his staff is well organized for the size of the practice.

1
★★☆☆☆

Dr. Shihh has been handling my family for a few years and seems to take care of everything. Isn't as personable as an family doctor should be. He know's his stuff and his staff is well organized for the size of the practice.

Pros: cheap

Cons: long waits, generic

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\nThis is the first time I write a review against any Doctor.\nThis Doctor is a scam artist. First, his staff is very unprofessional. I remember calling the office, wanting just a check for something that was bothering me. I was very specific about what services I needed done. The moment I got there, I was being asked if I needed this service done.... they did blood work.... all kind of unnecessary tests. they only care about money. first, i was charged $120.00. and I was kept in there for about 3 hours doing some tests. In one occasion, they claimed that their machines was not working. And then, they had the nerve to send me a bill. that was the worst service I have had in my entire life. Doctors do these unnecessary because they know you will pay them if the insurance refuses to pay them. this is obsurd.\n

0
★☆☆☆☆

\nThis is the first time I write a review against any Doctor.\nThis Doctor is a scam artist. First, his staff is very unprofessional. I remember calling the office, wanting just a check for something that was bothering me. I was very specific about what services I needed done. The moment I got there, I was being asked if I needed this service done.... they did blood work.... all kind of unnecessary tests. they only care about money. first, i was charged $120.00. and I was kept in there for about 3 hours doing some tests. In one occasion, they claimed that their machines was not working. And then, they had the nerve to send me a bill. that was the worst service I have had in my entire life. Doctors do these unnecessary because they know you will pay them if the insurance refuses to pay them. this is obsurd.\n

Pros: FALSE AD

Cons: Nothing good

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Dr. Shih really takes the time to listen and helps you understand treatment. He has a great staff who are really there to help. I would recommend this office to everyone.

2
★★★★★

Dr. Shih really takes the time to listen and helps you understand treatment. He has a great staff who are really there to help. I would recommend this office to everyone.

Pros: Dr. Shih is so thorough.

.

My entire family goes to this office and we are treated like family. The staff is great and the doctors always help us. We've been treated right and always get taken care of byt he staff. it's great to be able to take the kids to the same office as me and my wife. They're open on Saturdays too.

2
★★★★★

My entire family goes to this office and we are treated like family. The staff is great and the doctors always help us. We've been treated right and always get taken care of byt he staff. it's great to be able to take the kids to the same office as me and my wife. They're open on Saturdays too.

Pros: Family can be seen

Cons: The office can be busy

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This doctor is not recommended at all!!! He gave me many the wrong medicine and i had strep for 2 1/2 weeks after seeing him! I was also over charged. I had to pay a co pay of $218 with insurance! It took many phone calls and about a month to get my money back. I also had to go to the clinic to get the checks because the people the are so stupid that they couldn't mail me my check, when they said they did.

0
★☆☆☆☆

This doctor is not recommended at all!!! He gave me many the wrong medicine and i had strep for 2 1/2 weeks after seeing him! I was also over charged. I had to pay a co pay of $218 with insurance! It took many phone calls and about a month to get my money back. I also had to go to the clinic to get the checks because the people the are so stupid that they couldn't mail me my check, when they said they did.

Pros: NONE!!!

Cons: The staff is inefficient

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I stopped in to see the doctor since I was out of town on business and I was having a hard time getting my primary on the phone. Dr. Shih's office staff was prompt and courteous. They acknowleged that they were pretty busy and there might be a bit of a wait. I actuality, it was less than 30 minutes until the nurse brought me into the exam room. After a relatively short wait, the doctor came in and walked through my history and started to try to determine what was going on now. I had a fever, felt achy and flu like, but had no cold or cough. Since it had only been a day or two, I was concerned that it would get worse. Dr. Shih did the usual poking and prodding, took a a nasal swab and throat culture and asked if I had the time to wait for the results which would be as much as another half an hour. Once he ruled out flu and strep, he suggested it could be pneumonia. They also did additional lab draws and a chest X-ray. Since I had business in the area the next day, he asked if I would call back to confirm results, but in the mean time prescribed antibotic treatment. At this point I was feeling beyond lousy, so I was happy with any activity that would make me feel better. I neglected to call back the next day. The day after that, he called me to find out how I was doing and confirm the pneumonia diagnosis. At that point, I was already feeling 110% better. I actually think he did a better job that my primary back home. Overall, a very superior experience, especially for an urgent care type facility that made time for me in an already busy schedule.

2
★★★★★

I stopped in to see the doctor since I was out of town on business and I was having a hard time getting my primary on the phone. Dr. Shih's office staff was prompt and courteous. They acknowleged that they were pretty busy and there might be a bit of a wait. I actuality, it was less than 30 minutes until the nurse brought me into the exam room. After a relatively short wait, the doctor came in and walked through my history and started to try to determine what was going on now. I had a fever, felt achy and flu like, but had no cold or cough. Since it had only been a day or two, I was concerned that it would get worse. Dr. Shih did the usual poking and prodding, took a a nasal swab and throat culture and asked if I had the time to wait for the results which would be as much as another half an hour. Once he ruled out flu and strep, he suggested it could be pneumonia. They also did additional lab draws and a chest X-ray. Since I had business in the area the next day, he asked if I would call back to confirm results, but in the mean time prescribed antibotic treatment. At this point I was feeling beyond lousy, so I was happy with any activity that would make me feel better. I neglected to call back the next day. The day after that, he called me to find out how I was doing and confirm the pneumonia diagnosis. At that point, I was already feeling 110% better. I actually think he did a better job that my primary back home. Overall, a very superior experience, especially for an urgent care type facility that made time for me in an already busy schedule.

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I would not recommend this osteopath. He prescribed meds for estrogen replacement and osteoporosis that have since been taken off the market (which I did not take after reading the side-effects). When he did the internal exam after the pap smear it was extremely painful (and I've never had a painful experience with this in my life), and I was bleeding afterwards. I got the impression that he did not know what he was doing and have been afraid to go to another physician for one since that time. He & the nurse left me in the exam room without saying a word, and I assumed the exam was over and got dressed, went to the front desk to see if that was all, and left. Later I received a phone call from the nurse saying that I wasn't supposed to have left, that they hadn't 'finished' with me. This is an unprofessional office.

1
★★★☆☆

I would not recommend this osteopath. He prescribed meds for estrogen replacement and osteoporosis that have since been taken off the market (which I did not take after reading the side-effects). When he did the internal exam after the pap smear it was extremely painful (and I've never had a painful experience with this in my life), and I was bleeding afterwards. I got the impression that he did not know what he was doing and have been afraid to go to another physician for one since that time. He & the nurse left me in the exam room without saying a word, and I assumed the exam was over and got dressed, went to the front desk to see if that was all, and left. Later I received a phone call from the nurse saying that I wasn't supposed to have left, that they hadn't 'finished' with me. This is an unprofessional office.

Cons: Incompetent, Unprofessional

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I feel very lucky to have found this doctor. He spent a lot of time\r\nwith me and helped me understand what could be causing my\r\nsymptoms. He also helped my daughter. We like him and his staff.\r\n

2
★★★★★

I feel very lucky to have found this doctor. He spent a lot of time\r\nwith me and helped me understand what could be causing my\r\nsymptoms. He also helped my daughter. We like him and his staff.\r\n

Pros: A friendly, compassionate doctor and staff.

Cons: Parking lot is full a lot.

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Dr. Shih is the most caring physician I have ever had and his entire staff is wonderful. I have recommended Dr. Shih to all my family members.

2
★★★★★

Dr. Shih is the most caring physician I have ever had and his entire staff is wonderful. I have recommended Dr. Shih to all my family members.

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Everything after the waiting room was a complete nightmare. Dr. Shih was arrogant and condescending. He criticized me for calling my General Practitioner my ""regular doctor"" & proceeded to ""educate"" me on why I was wrong. He said I needed to be ""acquainted with reality"" when I complained about another ailment. He basically refused to provide the alignment that I went in for, & did something else that I told him felt worse - but he kept doing it. Im still in pain. In the middle of my visit - after I waited in the exam room for an hour - he opened the door, went out to talk with someone while the door was open, then had the nerve to come back & tell me to ""wait a few minutes"" while he tended to another patient. At that point, I got up, demanded my money back, & left.

0
★☆☆☆☆

Everything after the waiting room was a complete nightmare. Dr. Shih was arrogant and condescending. He criticized me for calling my General Practitioner my ""regular doctor"" & proceeded to ""educate"" me on why I was wrong. He said I needed to be ""acquainted with reality"" when I complained about another ailment. He basically refused to provide the alignment that I went in for, & did something else that I told him felt worse - but he kept doing it. Im still in pain. In the middle of my visit - after I waited in the exam room for an hour - he opened the door, went out to talk with someone while the door was open, then had the nerve to come back & tell me to ""wait a few minutes"" while he tended to another patient. At that point, I got up, demanded my money back, & left.

 

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