Randall Roofing

★☆☆☆☆

About Randall Roofing

Categories
  • Roofing Contractors
Details
  • Roof Cleaning

Home Construction & Remodeling

Home Construction & Remodeling
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I got a brand new roof through Randall Roofing in 2004 and I have had to get them to come back and fix water leaks 3 times. Every single time it was like pulling hen's teeth to get him to come over and look at it. He kept saying it was impossible for a new roof to leak. Finally I did get him to come and he acted like it was very odd for that to happen and "not his fault" but he did fix the leaks. I still had to repaint the ceilings. Now I have ANOTHER leak from the boot around the only vent pipe they haven't already repaired and he just hangs up the phone when I call. My "30-year" roof is 5 years and 4 months old with a 5 year labor warranty, so I'm just out of the warranty period. He will not even discuss possibly coming to fix it for a price. This is the worst experience I have ever had with a contractor!!

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★☆☆☆☆

I got a brand new roof through Randall Roofing in 2004 and I have had to get them to come back and fix water leaks 3 times. Every single time it was like pulling hen's teeth to get him to come over and look at it. He kept saying it was impossible for a new roof to leak. Finally I did get him to come and he acted like it was very odd for that to happen and "not his fault" but he did fix the leaks. I still had to repaint the ceilings. Now I have ANOTHER leak from the boot around the only vent pipe they haven't already repaired and he just hangs up the phone when I call. My "30-year" roof is 5 years and 4 months old with a 5 year labor warranty, so I'm just out of the warranty period. He will not even discuss possibly coming to fix it for a price. This is the worst experience I have ever had with a contractor!!

Pros: difficult

Cons: very difficult

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