Audio Unlimited Gwinnett, In

★★★☆☆
  • 1982 Main St E

    Snellville, GA 30078

    Map & Directions
  • (770) 736-8907

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Consumers please beware!!!!! This is a horrible company to do business with!!! The owner of the company did not exhibit good customer service skills at all. I took my vehicle to Audio Unlimited to get a radar detection system upgraded and paid them over $600 to get it done. The Audio Unlimited technician who did my installation told me that one of my sensors was defective and recommended that I'd needed to buy a new one for $299. However, my ALL of my sensors were working fine BEFORE I took my vehicle to Audio Unlimited for the upgrade. When it was all said and done, they charged me over $600 for a HALF-DONE installation job and sent me on my way.

I ended up taking my truck to another authorized dealer of my particular brand system and let them do a diagnostic on the whole system. The final conclusion was that there was absolutely NOTHING wrong with the sensors; the root cause problem was that the system was hooked up incorrectly by Audio Unlimited. And that's why my radar detection senor was not working. Therefore, I paid the 2nd authorized dealer to fix the issue that Audio Unlimited caused in the first place.

If my experience is any indication/representation of how they treat all their customers, I'm surprised Audio Unlimited is still in business!

1
★☆☆☆☆

Consumers please beware!!!!! This is a horrible company to do business with!!! The owner of the company did not exhibit good customer service skills at all. I took my vehicle to Audio Unlimited to get a radar detection system upgraded and paid them over $600 to get it done. The Audio Unlimited technician who did my installation told me that one of my sensors was defective and recommended that I'd needed to buy a new one for $299. However, my ALL of my sensors were working fine BEFORE I took my vehicle to Audio Unlimited for the upgrade. When it was all said and done, they charged me over $600 for a HALF-DONE installation job and sent me on my way.

I ended up taking my truck to another authorized dealer of my particular brand system and let them do a diagnostic on the whole system. The final conclusion was that there was absolutely NOTHING wrong with the sensors; the root cause problem was that the system was hooked up incorrectly by Audio Unlimited. And that's why my radar detection senor was not working. Therefore, I paid the 2nd authorized dealer to fix the issue that Audio Unlimited caused in the first place.

If my experience is any indication/representation of how they treat all their customers, I'm surprised Audio Unlimited is still in business!

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.

They have decent prices, but will not take my brand new convertible camaro back, even to fix their sloppy work. I expected a professional install and I should have done it myself. Seemed like they didn't care about my car and the money I had to pay to get it. Ended up with extra holes in my trunk, black gunk to try to hold something in place and a radio that is not positioned correctly. \n\n Initially it seemed fine till I looked closer. I see the issues every day and get angry.\n\n

0
★☆☆☆☆

They have decent prices, but will not take my brand new convertible camaro back, even to fix their sloppy work. I expected a professional install and I should have done it myself. Seemed like they didn't care about my car and the money I had to pay to get it. Ended up with extra holes in my trunk, black gunk to try to hold something in place and a radio that is not positioned correctly. \n\n Initially it seemed fine till I looked closer. I see the issues every day and get angry.\n\n

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I bought 2 Kenwood subwoofers, a headunit, and an amp from another store and installed it myself. I had some problems with installation and decided to ask Audio Unlimited for some advice. They not only gave me advice, but they helped me put part of my dash back together for free because I couldn't get it. They've also helped me with other small numerous projects.\n\nEventually, my amp blew (old amp i bought from a friend) and I decided I was going to get a new one from audio unlimited. They gave me a great deal along with step by step instructions. I also decided a few weeks later to get some door speakers from them. I couldn't install them myself because of a special tool needed so I had them install it.\n\nOverall, a great store with a great owner. They have competitive pricing for both parts and service. Definitely worth checking out.

2
★★★★★

I bought 2 Kenwood subwoofers, a headunit, and an amp from another store and installed it myself. I had some problems with installation and decided to ask Audio Unlimited for some advice. They not only gave me advice, but they helped me put part of my dash back together for free because I couldn't get it. They've also helped me with other small numerous projects.\n\nEventually, my amp blew (old amp i bought from a friend) and I decided I was going to get a new one from audio unlimited. They gave me a great deal along with step by step instructions. I also decided a few weeks later to get some door speakers from them. I couldn't install them myself because of a special tool needed so I had them install it.\n\nOverall, a great store with a great owner. They have competitive pricing for both parts and service. Definitely worth checking out.

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I could not have been happier with the system I had installed in my new truck, and I LOVE the custom subwoofer enclosure you designed. I have had many systems installed over the years, but this is my first to have a touch screen in dash unit with a built-in navigation system. The Pioneer AVIC-D3 was a great recommendation and the Diamond HEX component speakers sound absolutely INCREDIBLE. I will be back in a few weeks to get the Crime Guard alarm with remote start.\r\n\r\nKudos for a job well done, I would highly recommend anyone with any car audio needs visit you guys.

2
★★★★★

I could not have been happier with the system I had installed in my new truck, and I LOVE the custom subwoofer enclosure you designed. I have had many systems installed over the years, but this is my first to have a touch screen in dash unit with a built-in navigation system. The Pioneer AVIC-D3 was a great recommendation and the Diamond HEX component speakers sound absolutely INCREDIBLE. I will be back in a few weeks to get the Crime Guard alarm with remote start.\r\n\r\nKudos for a job well done, I would highly recommend anyone with any car audio needs visit you guys.

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