Facelogic Spa

★★★★☆
As an essential skincare & full-body massage spa, we offer high-end facials, massages, and signature products at an affordable price.
  • 10930 Crabapple Rd Suite #10

    Roswell, GA 30075

    Map & Directions
  • 678-822-0228

About Facelogic Spa

Hours
Mon - Fri 10am - 7pm, Sat 10am - 6pm, Sun 11am - 6pm

Personal Services

Personal Services
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My daughter and I have received several treatments at this spa. Great place and a good atmosphere. The staff is wonderful and the facials are terrific. \r
Great customer service. Would recommend to everyone.

3
★★★★★

My daughter and I have received several treatments at this spa. Great place and a good atmosphere. The staff is wonderful and the facials are terrific. \r
Great customer service. Would recommend to everyone.

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I have never left anyone negative reviews, but I have to write this... so that no one is going to go through the same troubles as I did.

I signed up for their membership, which requires that you visit their spa monthly, about a year and half ago. I got relocated overseas, so the last time I went there... I cancelled my membership. After six months, returning from my trip, I noticed that they not only kept charging me the service that I cancelled/didn't use, they also put my account to collection and it ended up on my credit report!

This is how they treated me as a customer who spent thousands of dollars with them. The day that you stopped being their customer, they try their best to screw you. I'm not sure this is good business practice...

1
★☆☆☆☆

I have never left anyone negative reviews, but I have to write this... so that no one is going to go through the same troubles as I did.

I signed up for their membership, which requires that you visit their spa monthly, about a year and half ago. I got relocated overseas, so the last time I went there... I cancelled my membership. After six months, returning from my trip, I noticed that they not only kept charging me the service that I cancelled/didn't use, they also put my account to collection and it ended up on my credit report!

This is how they treated me as a customer who spent thousands of dollars with them. The day that you stopped being their customer, they try their best to screw you. I'm not sure this is good business practice...

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I found Facelogic through Groupon and I had paid for the facial before I walked in to the spa. I had Cynthia for the facial and she was very professional and gave the best neck massage I've ever had. I was feeling totally relaxed, until I had the displeasure of dealing with Laura at the front desk. She did not know what she was doing, charged me for the facial even though she knew I had paid for it already, then took 20 minutes trying to figure out how to fix the mistake, without apologizing once. She then, charged my card again as she was attempting to fix the problem and argued with me that she had refunded me, even though she clearly had not. She is by far the rudest and stupidest person I have ever dealt with in customer service, and is the reason I will never go back.

1
★☆☆☆☆

I found Facelogic through Groupon and I had paid for the facial before I walked in to the spa. I had Cynthia for the facial and she was very professional and gave the best neck massage I've ever had. I was feeling totally relaxed, until I had the displeasure of dealing with Laura at the front desk. She did not know what she was doing, charged me for the facial even though she knew I had paid for it already, then took 20 minutes trying to figure out how to fix the mistake, without apologizing once. She then, charged my card again as she was attempting to fix the problem and argued with me that she had refunded me, even though she clearly had not. She is by far the rudest and stupidest person I have ever dealt with in customer service, and is the reason I will never go back.

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1 out of 1 people found this review helpful.

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This spa is good and service is quite OK. But the price is little on the higher side. I feel that way may be because I ended up buying a Spa Gift certificate from QuarterOFF website for Jolie Spa in Crabapple Road at almost 50% off. Both

3
★★★★★

This spa is good and service is quite OK. But the price is little on the higher side. I feel that way may be because I ended up buying a Spa Gift certificate from QuarterOFF website for Jolie Spa in Crabapple Road at almost 50% off. Both

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Truly the best facials I've ever had AND at a discounted price. Ask for Jessica! They very much try to taylor the products to your specific skin issues.

5
★★★★★

Truly the best facials I've ever had AND at a discounted price. Ask for Jessica! They very much try to taylor the products to your specific skin issues.

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Facelogic is affordable, clean and the staff is highly professional. The best facial in town at the best price. The quality is better than the higher priced salons.

5
★★★★★

Facelogic is affordable, clean and the staff is highly professional. The best facial in town at the best price. The quality is better than the higher priced salons.

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The staff is very friendly and welcoming. As soon as I had my first Facial, I knew that the monthly Facial/Massage program was for me. Their concept is "Affordable Luxury", and in todays economy it works. I can still afford a little pampering for myself. I recommend Facelogic Spa in Roswell to all seeking Great Skin/Body care.

2
★★★★☆

The staff is very friendly and welcoming. As soon as I had my first Facial, I knew that the monthly Facial/Massage program was for me. Their concept is "Affordable Luxury", and in todays economy it works. I can still afford a little pampering for myself. I recommend Facelogic Spa in Roswell to all seeking Great Skin/Body care.

Pros: Great Skin Care, Great Staff and affordable

Cons: Choosing which service I want

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You can get really good deals here. They have all kinds of facials -MD Skincare, Eminence, and Peter Thomas Roth, and I love the chairs. They are so comfortable.

Their body massages are so relaxing and helps get the stress out. I like the sport upgrade.

2
★★★★★

You can get really good deals here. They have all kinds of facials -MD Skincare, Eminence, and Peter Thomas Roth, and I love the chairs. They are so comfortable.

Their body massages are so relaxing and helps get the stress out. I like the sport upgrade.

Pros: Fabulous facial and massage that doesn't cost a fortune!

Cons: I wish it was closer to my house!

 

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