Sugar Plum Fairy

★★★☆☆
3.0 2
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I feel like I must have visited a completely different store than the previous person because my experience was nothing like hers. My daughter was sized incorrectly for shoes when they came to her dance school and they had the audacity to blame us for the mix-up by saying that our daughter's foot had grown an entire size in the 2wks it took to order her shoes. I know that this is not the case because none of her other shoes are too small. Then, we bought a dress that was marked 6x/7 and it was really a 4T when we got home. When I called I was informed that the dresses are hand-made, so although a person in their store put the incorrect tag on the item, that is also not their fault. Since they have an exchange only policy, we are stuck with a $98 credit in a store that I NEVER want to shop in again.

1
★☆☆☆☆

I feel like I must have visited a completely different store than the previous person because my experience was nothing like hers. My daughter was sized incorrectly for shoes when they came to her dance school and they had the audacity to blame us for the mix-up by saying that our daughter's foot had grown an entire size in the 2wks it took to order her shoes. I know that this is not the case because none of her other shoes are too small. Then, we bought a dress that was marked 6x/7 and it was really a 4T when we got home. When I called I was informed that the dresses are hand-made, so although a person in their store put the incorrect tag on the item, that is also not their fault. Since they have an exchange only policy, we are stuck with a $98 credit in a store that I NEVER want to shop in again.

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This store is great. They take the time to help you with whatever you need and make sure that the dance shoes fit properly. They have a great selection of dance clothes and accessories, plus a play area for the kids to entertain themselves while you shop!

5
★★★★★

This store is great. They take the time to help you with whatever you need and make sure that the dance shoes fit properly. They have a great selection of dance clothes and accessories, plus a play area for the kids to entertain themselves while you shop!

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