Kay Jewelers

★★★☆☆
  • 1380 Atlantic Dr NW

    Atlanta, GA 30363

    Map & Directions
  • 404-888-0186

About Kay Jewelers

Details
Hours
Mon - Sat, 10am - 9pm; Sun, noon - 6pm

Shopping

Shopping
More choices in Atlanta:
Resultset_next

Ascot Diamonds Atlanta

6105 Blue Stone Rd Atlanta, GA

Resultset_next

Sandalon Sue Jewelry Design INC

5299 Roswell Rd Ste 108 Atlanta, GA

2.5 2
Hi! Sign in to let us know how Kay Jewelers was?
Write a Review
.

I purchased a replacement wedding band for my husband. That was ordered and we picked it up on July 20th. While we were there, they asked if we would like to have my ring cleaned and because a small baguette was missing from my ring they talked us into purchasing a replacement from them, said they would tighten up the stones. The first time I went to pick it up, the stones were sunken in and dirty, I sent it back. The second time I came in the replacement stone was very obviously the wrong shape and size so I sent it back. 2 months later when I picked it up the final time, it looked the same, they did nothing to correct it. That was 3 weeks ago. They took a whole $30 off for the horrible job. I spent so much time scrutinizing the small stone that was replaced (and looks bad) that I just realized that the main stone, which was my husband's grandmother's, has a gash in the side. It's obviously a tool mark. Not easy to gash a diamond. They are hard to deal with an I am positive they will deny that they are to blame for the damage- and couldn't replace a family heirloom, anyway. I am utterly devastated.

0
★☆☆☆☆

I purchased a replacement wedding band for my husband. That was ordered and we picked it up on July 20th. While we were there, they asked if we would like to have my ring cleaned and because a small baguette was missing from my ring they talked us into purchasing a replacement from them, said they would tighten up the stones. The first time I went to pick it up, the stones were sunken in and dirty, I sent it back. The second time I came in the replacement stone was very obviously the wrong shape and size so I sent it back. 2 months later when I picked it up the final time, it looked the same, they did nothing to correct it. That was 3 weeks ago. They took a whole $30 off for the horrible job. I spent so much time scrutinizing the small stone that was replaced (and looks bad) that I just realized that the main stone, which was my husband's grandmother's, has a gash in the side. It's obviously a tool mark. Not easy to gash a diamond. They are hard to deal with an I am positive they will deny that they are to blame for the damage- and couldn't replace a family heirloom, anyway. I am utterly devastated.

Pros: none

Cons: could care less

.

The service was BAD. Rude attendants who didnt know anything. Bad energy, not asking question s and really didnt care about wheter I purchased or not. Stay away. Go to another branch.

2
★★★★☆

The service was BAD. Rude attendants who didnt know anything. Bad energy, not asking question s and really didnt care about wheter I purchased or not. Stay away. Go to another branch.

Pros: ???

Cons: Bad service from sales attendant

 

Wait, you're the expert.

If you've been to or used Kay Jewelers, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review