Dolce

★★★☆☆
  • 261 19TH St NW Ste 1100

    Atlanta, GA 30363

    Map & Directions
  • 404-872-3902

About Dolce

Food

Food
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Dolce Enoteca Y Ristorante

261 19th St NW Atlanta, GA

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My boyfriend and I walked in one day when we were walking around Atlantic Station. My boyfriend had his cap on, and we weren't aware there was a no hat policy, so he was told by the hostess to remove his hat. We were not really dressed for dinner, but I feel the hostess was a little snobbish. She wasen't very friendly. We asked to look at the menu, and after checking out the prices we decided it was a little too expensive for us. The environment and decorations inside the resturant looked very nice however. I would like to go back sometime, when I'm a little richer..I just hope we get a different hostess.

3
★★★☆☆

My boyfriend and I walked in one day when we were walking around Atlantic Station. My boyfriend had his cap on, and we weren't aware there was a no hat policy, so he was told by the hostess to remove his hat. We were not really dressed for dinner, but I feel the hostess was a little snobbish. She wasen't very friendly. We asked to look at the menu, and after checking out the prices we decided it was a little too expensive for us. The environment and decorations inside the resturant looked very nice however. I would like to go back sometime, when I'm a little richer..I just hope we get a different hostess.

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I took my friends there for the first time and which now will be my last time.
I have eaten there a few times before and it was decent. I did however come on Monday nights when they have 50% off of food. That is the only time that overpriced place is worth it.
This time, however, was exceptionally unpleasant!!!!
I have received an email telling me that the restaurant will be closing and all the food will be 50% until the day that they close. Due to that email I urged a couple of my friends to go with me there and have a decent meal. We got there and as one of the pervious reviewers has pointed out, the greeting staff was dressed not appropriately for an establishment of these sorts. We were seated right away and our server was nice enough. He did recommend a NY strip to my boyfriend and said that it was similar to the fillet minion just a larger portion. Well it was not at all!!! The server was courteous enough to change the order back to the original fillet minion, but by now we all had our food and were eating while my boyfriend had to wait.
After all that hoopla with the changing of the meals and some more waiting we finally received our bill.
Again I understood that the place is closing, due to the email I have received, and all of our food should be 50% off. The bill was full price and the server was not very polite when I asked him about what I was expecting.
I very politely asked to speak to the manager. It took her over 10 min to get to our table!!!! After I tried to explain our situation to her, I was rudely interrupted a few times as she tried to apologies, the answer I received was that the email can not be honored and the best she can do for me now is 20%. I tried to reason with her but she said that she could give me only one option and if I did not like it I can call corporate. We asked for that number and called it. First we were told that this was not the correct number then we were also that no one can help us until Monday even if we were talking to the correct office in the first place.
We asked for the correct number but were never given such a thing.
Needless to say I was extremely disappointed in my experience and I highly doubt it that I will choose to eat there again even for free!!!!
I have worked in customer service for over 10 years and there was no decent service offered to us by the management at this restaurant!!!

0
★☆☆☆☆

I took my friends there for the first time and which now will be my last time.
I have eaten there a few times before and it was decent. I did however come on Monday nights when they have 50% off of food. That is the only time that overpriced place is worth it.
This time, however, was exceptionally unpleasant!!!!
I have received an email telling me that the restaurant will be closing and all the food will be 50% until the day that they close. Due to that email I urged a couple of my friends to go with me there and have a decent meal. We got there and as one of the pervious reviewers has pointed out, the greeting staff was dressed not appropriately for an establishment of these sorts. We were seated right away and our server was nice enough. He did recommend a NY strip to my boyfriend and said that it was similar to the fillet minion just a larger portion. Well it was not at all!!! The server was courteous enough to change the order back to the original fillet minion, but by now we all had our food and were eating while my boyfriend had to wait.
After all that hoopla with the changing of the meals and some more waiting we finally received our bill.
Again I understood that the place is closing, due to the email I have received, and all of our food should be 50% off. The bill was full price and the server was not very polite when I asked him about what I was expecting.
I very politely asked to speak to the manager. It took her over 10 min to get to our table!!!! After I tried to explain our situation to her, I was rudely interrupted a few times as she tried to apologies, the answer I received was that the email can not be honored and the best she can do for me now is 20%. I tried to reason with her but she said that she could give me only one option and if I did not like it I can call corporate. We asked for that number and called it. First we were told that this was not the correct number then we were also that no one can help us until Monday even if we were talking to the correct office in the first place.
We asked for the correct number but were never given such a thing.
Needless to say I was extremely disappointed in my experience and I highly doubt it that I will choose to eat there again even for free!!!!
I have worked in customer service for over 10 years and there was no decent service offered to us by the management at this restaurant!!!

Pros: none

Cons: Terrible customer service

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LOVE IT! This experience was amazing. It is located in atlantic station, so parking might be a bit hard. but they have a valet service, if customers are willing to pay. The food is exceptional, but they are rather pricey.

4
★★★★☆

LOVE IT! This experience was amazing. It is located in atlantic station, so parking might be a bit hard. but they have a valet service, if customers are willing to pay. The food is exceptional, but they are rather pricey.

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I have been to Dolce 3 times. Twice was with friends, once was for a special night out with my husband. I LOVE this place! It can be expensive if you are going all out- alcohol, entree, dessert. I'll easily drop $60+ per person. However, you are never rushed and the food is fantastic! The service is amazing. Get dressed up and go!

5
★★★★★

I have been to Dolce 3 times. Twice was with friends, once was for a special night out with my husband. I LOVE this place! It can be expensive if you are going all out- alcohol, entree, dessert. I'll easily drop $60+ per person. However, you are never rushed and the food is fantastic! The service is amazing. Get dressed up and go!

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