R & K Appliance & Repair

★★☆☆☆

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Hulseys Appliance & Refrig Sls

248 Main St N Cornelia, GA

2.0 1
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When our washing machine recently broke down, we called R&K after finding them in the phone book. He came out & checked the machine & ordered the parts. After several days he came back and replaced the parts & we paid for the repair. After 2 loads of laundry, our machine broke down again. I had to call 3 times before getting a response, which was 2 days later. He came out & "repaired" the machine again; the 1st load of laundry we tried locked the machine up. We called back immediately & were told they would let us know something that night. They didn't. After 7 days we were finally able to get him back out to check the machine. He was supposed to get a part & return in 2 days. He did not nor did they call. In summary, we were very dissatisfied with the service we received and still have a broken machine. Certainly would not recommend! We are not unreasonable, but do expect people to show up when they say they will and return phone calls in a timely manner.

2
★★☆☆☆

When our washing machine recently broke down, we called R&K after finding them in the phone book. He came out & checked the machine & ordered the parts. After several days he came back and replaced the parts & we paid for the repair. After 2 loads of laundry, our machine broke down again. I had to call 3 times before getting a response, which was 2 days later. He came out & "repaired" the machine again; the 1st load of laundry we tried locked the machine up. We called back immediately & were told they would let us know something that night. They didn't. After 7 days we were finally able to get him back out to check the machine. He was supposed to get a part & return in 2 days. He did not nor did they call. In summary, we were very dissatisfied with the service we received and still have a broken machine. Certainly would not recommend! We are not unreasonable, but do expect people to show up when they say they will and return phone calls in a timely manner.

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