Reason Floors Inc

★★☆☆☆

About Reason Floors Inc

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  • Carpeting
1.6 5
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I contacted HighFashionFloors (a.k.a. Reason Floors) to order laminate flooring in early April and was told that it would be delivered in late April. My credit card was charged. It is now early June and I have not received the flooring nor do I know when it is scheduled to be delivered nor can I contact Reason Floors and get a response by any means (e-mail, phone, messages on answering machines when it is possible to leave a message). I have had the same experiences as the other reviewers of Reason Floors. Believe me - there is nothing good happening here. I am investigating further.

0
★☆☆☆☆

I contacted HighFashionFloors (a.k.a. Reason Floors) to order laminate flooring in early April and was told that it would be delivered in late April. My credit card was charged. It is now early June and I have not received the flooring nor do I know when it is scheduled to be delivered nor can I contact Reason Floors and get a response by any means (e-mail, phone, messages on answering machines when it is possible to leave a message). I have had the same experiences as the other reviewers of Reason Floors. Believe me - there is nothing good happening here. I am investigating further.

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Stay away! After you've given them your credit card number, you'll never hear from them again. They don't respond to emails or telephone calls and the goods don't get delivered as promised. They also go under the name of High Fashion Floors, so beware.

0
★☆☆☆☆

Stay away! After you've given them your credit card number, you'll never hear from them again. They don't respond to emails or telephone calls and the goods don't get delivered as promised. They also go under the name of High Fashion Floors, so beware.

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I would give Reason Floors (HighFashionFloors.c0m) a zero score if I could. First, they didn't even charge my card for 3 weeks, hence no progress. I had to call and ask why I hadn't been charged. The answer was an "I don't know." Then my flooring arrived damaged. I refused the damaged and kept the good. It's now over two months after they claimed my replacement flooring would ship and I cannot get any responses to voicemail, email, chat, or carrier pigeon regarding the status of the order. During business hours, their phone goes to an automated message with the only option being to leave a message, which they are not returning.

0
★☆☆☆☆

I would give Reason Floors (HighFashionFloors.c0m) a zero score if I could. First, they didn't even charge my card for 3 weeks, hence no progress. I had to call and ask why I hadn't been charged. The answer was an "I don't know." Then my flooring arrived damaged. I refused the damaged and kept the good. It's now over two months after they claimed my replacement flooring would ship and I cannot get any responses to voicemail, email, chat, or carrier pigeon regarding the status of the order. During business hours, their phone goes to an automated message with the only option being to leave a message, which they are not returning.

Pros: I at least got part of my order...after more than month

Cons: I'm still waiting for them to replace the damaged pieces

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I loved the Carpet and the Tile Job they did in my home.
They have allot of inventory and have knowledge of the product they sale. I would recommend Reason Floors to everybody......

2
★★★★☆

I loved the Carpet and the Tile Job they did in my home.
They have allot of inventory and have knowledge of the product they sale. I would recommend Reason Floors to everybody......

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They are actually in the process off putting tile in my bathroom. Everything is wrong. I purchase there services for $700. Now the cost just ballooned to $2000. They didn't level the floor as promised. They installed the backer board incorrectly ( I looked online on a do-it yourself site, to see how the entire process works) All sorts of short cuts were taken. I was putting in heated flooring and they offered to do it for me. I agreed to a $50 fee. I had to do it myself because after 2 hours the installer couldn't get it write. After ready the directions, I had it done in 30 minutes. They had agreed to put the tile down in a diagonal pattern and it wasn't! Woops.... a little to late now. I have experience in some light construction. I should have just did it myself. It would have been done by now. We are now going on day 8 for a little 6ft x14ft bathroom. Do yourself a favor and look elsewhere. Get references . I hope this saves someone else from getting a headache.

0
★☆☆☆☆

They are actually in the process off putting tile in my bathroom. Everything is wrong. I purchase there services for $700. Now the cost just ballooned to $2000. They didn't level the floor as promised. They installed the backer board incorrectly ( I looked online on a do-it yourself site, to see how the entire process works) All sorts of short cuts were taken. I was putting in heated flooring and they offered to do it for me. I agreed to a $50 fee. I had to do it myself because after 2 hours the installer couldn't get it write. After ready the directions, I had it done in 30 minutes. They had agreed to put the tile down in a diagonal pattern and it wasn't! Woops.... a little to late now. I have experience in some light construction. I should have just did it myself. It would have been done by now. We are now going on day 8 for a little 6ft x14ft bathroom. Do yourself a favor and look elsewhere. Get references . I hope this saves someone else from getting a headache.

Pros: Nothing

Cons: The list is to long to put in here

 

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