Coolray Heating & Air Conditioning

★★★★★
  • 1787 Williams Dr

    Marietta, GA 30066

    Map & Directions
  • 770-421-8400

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Marietta:
Resultset_next

Classey Comfort Heating & Air

825 Jamerson Rd Marietta, GA

Resultset_next

Perfect Heating and Cooling

2529 Sewell Mill Road Marietta, GA

4.9792 48
Hi! Sign in to let us know how Coolray Heating & Air Conditioning was?
Write a Review
.

I was in need of a new air condition unit. After speaking with our salesperson Bill, I was very pleased with the pricing. The installers were great; they arrived on time which I really appreciated because my schedule can be very hectic at

3
★★★★★

I was in need of a new air condition unit. After speaking with our salesperson Bill, I was very pleased with the pricing. The installers were great; they arrived on time which I really appreciated because my schedule can be very hectic at

.

I write this after spending 3 hours cleaning up the enormous puddle of RAW SEWAGE left by the Mr. Plumber tech that was at our house. We had a sewer line blocked and I tried the $93 or Free offer from Mr. Plumber (part of Coolray). To their credit, it was $93 and they cleared pipe.

I wasnt expecting white glove service, but what I did not expect was to have to clean up the enormous puddle of RAW SEWAGE (did I mention that?) left in our bathroom. And when I say enormous, it is a small bathroom (about 6 x 6) and you could only see about 25% of the floor.

The other stuff being late, not finishing the same day, forgetting to schedule a follow up to finish the job is annoying but can happen. Leaving our home they way they did to me that is inexcusable. The tech did offer me the phone number of a restoration company so I could get someone to clean up after them. He also pointed out that I needed to take care of this quickly as it would quickly become a health hazard. I will think very long and hard about ever allowing Mr. Plumber or Coolray anywhere near my house again.

From the Mr. Plumber Web site When you invite one of our State of Georgia licensed plumbers into your home, you will know they will always be on-time and will give your home the respect it deserves. SO WRONG!!!

1
★☆☆☆☆

I write this after spending 3 hours cleaning up the enormous puddle of RAW SEWAGE left by the Mr. Plumber tech that was at our house. We had a sewer line blocked and I tried the $93 or Free offer from Mr. Plumber (part of Coolray). To their credit, it was $93 and they cleared pipe.

I wasnt expecting white glove service, but what I did not expect was to have to clean up the enormous puddle of RAW SEWAGE (did I mention that?) left in our bathroom. And when I say enormous, it is a small bathroom (about 6 x 6) and you could only see about 25% of the floor.

The other stuff being late, not finishing the same day, forgetting to schedule a follow up to finish the job is annoying but can happen. Leaving our home they way they did to me that is inexcusable. The tech did offer me the phone number of a restoration company so I could get someone to clean up after them. He also pointed out that I needed to take care of this quickly as it would quickly become a health hazard. I will think very long and hard about ever allowing Mr. Plumber or Coolray anywhere near my house again.

From the Mr. Plumber Web site When you invite one of our State of Georgia licensed plumbers into your home, you will know they will always be on-time and will give your home the respect it deserves. SO WRONG!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

We would like the opportunity to resolve the mentioned issues you had with our services. We value your feedback from the time we enter your home until we leave. Every service Mr. Plumber or Coolray provides wishes to be a positive experience to make sure the value we instill in our company is experienced on each visit. We apologize for any inconvenience and would appreciate the opportunity to further discuss the details of this service and to come to a happy resolution. You are a valued customer!
.

I recently hired Coolray. Stan the technician did an excellent job! I hope they know to keep this employee! He was very knowledgeable and professional and did a super job!

5
★★★★★

I recently hired Coolray. Stan the technician did an excellent job! I hope they know to keep this employee! He was very knowledgeable and professional and did a super job!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We are excited about our new units and look foraward to many years of service from Coolray!

3
★★★★★

We are excited about our new units and look foraward to many years of service from Coolray!

.

Tyson or Tyrone, forgot his name, from Coolray was excellent. He took the time to explain my system to me so I understood the problem. He was very friendly and professional. I appreciated his attitude.

5
★★★★★

Tyson or Tyrone, forgot his name, from Coolray was excellent. He took the time to explain my system to me so I understood the problem. He was very friendly and professional. I appreciated his attitude.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Tom was vey professional, knowledgeable and pleasant. Ive been very pleased with Coolray!

3
★★★★★

Tom was vey professional, knowledgeable and pleasant. Ive been very pleased with Coolray!

.

Coolray has a quick response time and very good service every time.

3
★★★★★

Coolray has a quick response time and very good service every time.

.

We had our first service on our newly installed furnace and ac. The tech took time to explain basic trouble shooting tips for the furnace and ac, as well as many furnace options. Excellent service.

5
★★★★★

We had our first service on our newly installed furnace and ac. The tech took time to explain basic trouble shooting tips for the furnace and ac, as well as many furnace options. Excellent service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have a continuing contract with Coolray and are extremely pleased with their customer service and home services. The technicians are knowledgeable and professional. Trey is especially top notch!!!

2
★★★★★

We have a continuing contract with Coolray and are extremely pleased with their customer service and home services. The technicians are knowledgeable and professional. Trey is especially top notch!!!

.

I know my HVAC system is in excellent hand with Derrick from Coolray. He??s always very professional, pleasant, and punctual. A big thank you to him ?? and to Coolray??s customer service staff who call to schedule appointments.

5
★★★★★

I know my HVAC system is in excellent hand with Derrick from Coolray. He??s always very professional, pleasant, and punctual. A big thank you to him ?? and to Coolray??s customer service staff who call to schedule appointments.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The technician who came to my home from Coolray was so nice! He even changed a light bulb in the stairwell for me because I was unable to reach it. He was the best technician ever!

2
★★★★★

The technician who came to my home from Coolray was so nice! He even changed a light bulb in the stairwell for me because I was unable to reach it. He was the best technician ever!

.

The service technician that came to our home from Coolray was very nice and knowledgeable. He was able to quickly find the problem and fix it on the first visit.

2
★★★★★

The service technician that came to our home from Coolray was very nice and knowledgeable. He was able to quickly find the problem and fix it on the first visit.

.

I really like the staff from Coolray. They are always so friendly when they come to my home. They display great knowledge when doing repairs.

5
★★★★★

I really like the staff from Coolray. They are always so friendly when they come to my home. They display great knowledge when doing repairs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Technician was wonderful in explaining the new system. His patience was long and he tried to make sure I understood all the system. Great work, I appreciate him.

5
★★★★★

Technician was wonderful in explaining the new system. His patience was long and he tried to make sure I understood all the system. Great work, I appreciate him.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I required a replacement ac unit. The Coolray crew helped me through the entire process. From the friendly lady who initially contacted me, to the very helpful consultant Bill Brenton. He answered all my questions that I had. Next was the 2 very nice men Gary and Corey, who installed my new unit. They were very professional and knowledgeable. I would absolutely recommend Coolray to anyone !! Coolray Rocks !!!!!!!

5
★★★★★

I required a replacement ac unit. The Coolray crew helped me through the entire process. From the friendly lady who initially contacted me, to the very helpful consultant Bill Brenton. He answered all my questions that I had. Next was the 2 very nice men Gary and Corey, who installed my new unit. They were very professional and knowledgeable. I would absolutely recommend Coolray to anyone !! Coolray Rocks !!!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Coolray was awesome! Our ac went out after hours, but we called and they were able to come out and rescue us from the heat! Thank heavens for Coolray!

5
★★★★★

Coolray was awesome! Our ac went out after hours, but we called and they were able to come out and rescue us from the heat! Thank heavens for Coolray!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was recommended by a friend to Coolray. They were awesome. The technician Jeff was awesome! He was friendly, professional, and very informative. Excellent company.

2
★★★★★

I was recommended by a friend to Coolray. They were awesome. The technician Jeff was awesome! He was friendly, professional, and very informative. Excellent company.

.

Bob was great! He explained everything, was very helpful and knowledgeable. He was very interested in our concerns and helped us understand everything.

5
★★★★★

Bob was great! He explained everything, was very helpful and knowledgeable. He was very interested in our concerns and helped us understand everything.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Trey is a great representative for Coolray. He was very Positive and Knowledgeable!

2
★★★★★

Trey is a great representative for Coolray. He was very Positive and Knowledgeable!

.

Ive been with Coolray for 21 years now. Lance is great. Very professional company!

2
★★★★★

Ive been with Coolray for 21 years now. Lance is great. Very professional company!

.

We have continued to have excellent service experiences with Coolray. I highly recommend giving this company a try if you haven??t already

5
★★★★★

We have continued to have excellent service experiences with Coolray. I highly recommend giving this company a try if you haven??t already

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Coolrays techs were very good. They do wood work and get the job done right. I will call them again.

5
★★★★★

Coolrays techs were very good. They do wood work and get the job done right. I will call them again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Coolray did a great job and more than met my expectations. Their workers are quite personable and very professional. I would recommend them.

5
★★★★★

Coolray did a great job and more than met my expectations. Their workers are quite personable and very professional. I would recommend them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was referred to Coolray by a neighbor. Excellent company. Roger was my serviceman and he represented Coolray in a professional and confident manner. Made me feel good!

2
★★★★★

I was referred to Coolray by a neighbor. Excellent company. Roger was my serviceman and he represented Coolray in a professional and confident manner. Made me feel good!

.

I heard these guys on the radio and a friend used them before so I gave them a chance. Their techs are really great representatives of their company. I totally trust Coolray with maintaining our HVAC units.

5
★★★★★

I heard these guys on the radio and a friend used them before so I gave them a chance. Their techs are really great representatives of their company. I totally trust Coolray with maintaining our HVAC units.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

These guys was both professional and knowledgeable. They were on time and fixed everything quick without any trouble.

5
★★★★★

These guys was both professional and knowledgeable. They were on time and fixed everything quick without any trouble.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Coolray always does an exceptional job. We rely on them to keep my units operational and performing to peak efficiency. They are the best, IMO.

2
★★★★★

Coolray always does an exceptional job. We rely on them to keep my units operational and performing to peak efficiency. They are the best, IMO.

.

Coolray is great. My technician was very knowledgeable and friendly. They work fast and are always on time. I??ll keep on using them!

5
★★★★★

Coolray is great. My technician was very knowledgeable and friendly. They work fast and are always on time. I??ll keep on using them!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This was my first time using Coolray and I am SO impressed! Their prices are good, their office personnel polite and professional, and their technician thorough and competent. I will definitely be calling them again in the future.

2
★★★★★

This was my first time using Coolray and I am SO impressed! Their prices are good, their office personnel polite and professional, and their technician thorough and competent. I will definitely be calling them again in the future.

.

Coolray is great. They always send Phil to my house and he is a competent and professional technician. He has been serving my 3 units in my home for years now. They??re terrific and the reason I renew my contract year after year.

5
★★★★★

Coolray is great. They always send Phil to my house and he is a competent and professional technician. He has been serving my 3 units in my home for years now. They??re terrific and the reason I renew my contract year after year.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Coolray has always sent knowledgeable and professional people to our home. I recommend them to anyone and will definitely seek them out for future furnace needs I might have.

5
★★★★★

Coolray has always sent knowledgeable and professional people to our home. I recommend them to anyone and will definitely seek them out for future furnace needs I might have.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Coolray came to my home for my annual check up and I received great service as always. They are very thorough and their customer service s great. They were very kind to my work schedule. I was originally referred to them by a friend and now I recommend them too.

5
★★★★★

Coolray came to my home for my annual check up and I received great service as always. They are very thorough and their customer service s great. They were very kind to my work schedule. I was originally referred to them by a friend and now I recommend them too.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The quality of the representative and the service rendered is what we expect from Coolray

2
★★★★★

The quality of the representative and the service rendered is what we expect from Coolray

.

Jeff was extremely courteous and professional!

2
★★★★★

Jeff was extremely courteous and professional!

.

Jeff was wonderful! We'll definitly call again.

2
★★★★★

Jeff was wonderful! We'll definitly call again.

.

John did a great job explaining the problem- identifying that an electrician would be the sure fit to the wire short!

2
★★★★★

John did a great job explaining the problem- identifying that an electrician would be the sure fit to the wire short!

.

Bale Johnson was fantastic!

2
★★★★★

Bale Johnson was fantastic!

.

Thank you for excellent service! John represents your company excellently!

2
★★★★★

Thank you for excellent service! John represents your company excellently!

.

Dean was excellent!

2
★★★★★

Dean was excellent!

.

Jeff was super nice. Great Job. Will refer friends / family.

2
★★★★★

Jeff was super nice. Great Job. Will refer friends / family.

.

Derek was very knowledgeable about the product and was very professional in his appearance and ability to do they work

2
★★★★★

Derek was very knowledgeable about the product and was very professional in his appearance and ability to do they work

.

Andy provided excellent service in a professional matter.

2
★★★★★

Andy provided excellent service in a professional matter.

.

Brian was very professional in installing a new kitchen faucet and kit. He answered my questions regarding Maint. Agreements on A/C & Heating and new water heater and left me info on same.\r

2
★★★★★

Brian was very professional in installing a new kitchen faucet and kit. He answered my questions regarding Maint. Agreements on A/C & Heating and new water heater and left me info on same.\r

.

Great service! Very personable service person\r

2
★★★★★

Great service! Very personable service person\r

.

Paul did an excellent job & provided helpful on going maintenance info to help me keep my water heater in good working order.\r

2
★★★★★

Paul did an excellent job & provided helpful on going maintenance info to help me keep my water heater in good working order.\r

.

Jamie was fabulous!!!\r

2
★★★★★

Jamie was fabulous!!!\r

.

Jeff was great-- he handled my panic situation + beyond the call of duty!!\r

2
★★★★★

Jeff was great-- he handled my panic situation + beyond the call of duty!!\r

.

I received several quotes to upgrade the HVAC at my home and decided to go with Coolray. Coolray replaced all three units, reworked several existing ducts and installed hepa filters on each level of our house. Their workmanship was excellent and everyone from the salesman to the installers had a complete understanding of their trade. I would highly recommend them for your next project.

4
★★★★☆

I received several quotes to upgrade the HVAC at my home and decided to go with Coolray. Coolray replaced all three units, reworked several existing ducts and installed hepa filters on each level of our house. Their workmanship was excellent and everyone from the salesman to the installers had a complete understanding of their trade. I would highly recommend them for your next project.

Was this review helpful to you?
Ratings_icons Ratings_icons

More about Coolray Heating & Air Conditioning

Coolray & Mr. Plumber have been serving Atlantans with trustworthy and dependable service since 1966. We are industry leaders providing quality air conditioning, heating, plumbing and related services.

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Coolray Heating & Air Conditioning, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review