Castrol Premium Lube Express

★★★★★
  • 8617 Highway 92

    Woodstock, GA 30189

    Map & Directions
  • 770-852-7161

About Castrol Premium Lube Express

Categories
Details
Hours
Mon-Sat 7:30am-6pm Sunday 12-5pm

Automotive

Automotive
More choices in Woodstock:
Resultset_next

Complete Wrecker & Road Svc

22375 Eastern Valley Rd Mc Calla, AL

Resultset_next

Mc Millian's Wrecker Svc

16163 House Rd Brookwood, AL

5 6
Hi! Sign in to let us know how Castrol Premium Lube Express was?
Write a Review
.

From Start to finish the employees impressed me.opening doors for their customers, letting me know about things that are going on with my vehicle without making feel intimidated as if I had to do something about it right there and then.

3
★★★★★

From Start to finish the employees impressed me.opening doors for their customers, letting me know about things that are going on with my vehicle without making feel intimidated as if I had to do something about it right there and then.

.

My husband took his Chevy S-10 to get the oil changed Friday. This went as normal, he paid he left we thought we were good to go. This morning however, he noticed a large amount of white smoke coming from his engine - he pulled over to

3
★★★★★

My husband took his Chevy S-10 to get the oil changed Friday. This went as normal, he paid he left we thought we were good to go. This morning however, he noticed a large amount of white smoke coming from his engine - he pulled over to

.

These guys are great! In and out quickly. Clean waiting room and saved me tons over the dealer price. Much better than the Texaco down the road. This is the best in Woodstock!

3
★★★★★

These guys are great! In and out quickly. Clean waiting room and saved me tons over the dealer price. Much better than the Texaco down the road. This is the best in Woodstock!

.

I've been using them for years. Won't take my car anywhere else!!! Great service, great staff, great move to Castrol brand. Clean waiting room and bathrooms and FREE WIFI! I would recommend to everyone!!!

3
★★★★★

I've been using them for years. Won't take my car anywhere else!!! Great service, great staff, great move to Castrol brand. Clean waiting room and bathrooms and FREE WIFI! I would recommend to everyone!!!

.

GREAT OIL CHANGE! We take four vehicles here and these guys always do a great job. Prices great too. Owner is definitely not Fowler (listed in compliant below - Fowler owns Texaco/Havoline shop on 92 east of 575, accross from QT). Owner

3
★★★★★

GREAT OIL CHANGE! We take four vehicles here and these guys always do a great job. Prices great too. Owner is definitely not Fowler (listed in compliant below - Fowler owns Texaco/Havoline shop on 92 east of 575, accross from QT). Owner

.

I used Texaco Express Lube's $19.00 Oil Change Special a total of two times. The deal is great; but the second time I went to this place turned into a complete nightmare.

The Oil change was fine. But apparently when they checked my fluids they "misplaced" my radiator cap. To make a long story short, my radiator cap blew off on the interstate after I left and my vehicle's engine quickly over-heated.

They helped initially with a $750 repair on the engine, which were easily identifiable damaged parts (distribution cap & rotor, new plugs, etc...), to a repair shop of my choice of course, but the buck stopped there.

At least that's what they thought.

I ended up suing them, and winning a judgment in Fulton County Magistrate Court for a total of $3,500.00 (three thousand five hundred dollars), which I can agree is fair. This was November of 2009.

I have yet to be paid my judgment.

My experience with Mr. Phil Mendell, the operations manager, was for the lack of a better word, horrendous. After he paid that first repair, grudgingly of course, then realized the damage they had done to my vehicle, his attitude literally turned into a viscous, nasty, "you ain't nobody", literally "F. you - sue me" type attitude.

And that is exactly what I did.

I proved that no one at the establishment at the time - even held an ASE Certification. They even had video - which the judge didn't even care to look at. Because the pictures I had clearly showed a radiator cap - which had no damage - that had been indeed misplaced, causing it to blow off and spew hot water and antifreeze all over the engine, thereby causing the engine to over-heat and cause significant internal as well as external damage.

I plan to get my money - real soon - and publicize what happened, and hopefully put Mr. Terry Fowler out of business, and Mr. Phil Mendell and Mr. Steven Temple on the unemployment list.

I would appreciate it if you helped me.

Thanks in advance.

- Scorned Consumer

0
★☆☆☆☆

I used Texaco Express Lube's $19.00 Oil Change Special a total of two times. The deal is great; but the second time I went to this place turned into a complete nightmare.

The Oil change was fine. But apparently when they checked my fluids they "misplaced" my radiator cap. To make a long story short, my radiator cap blew off on the interstate after I left and my vehicle's engine quickly over-heated.

They helped initially with a $750 repair on the engine, which were easily identifiable damaged parts (distribution cap & rotor, new plugs, etc...), to a repair shop of my choice of course, but the buck stopped there.

At least that's what they thought.

I ended up suing them, and winning a judgment in Fulton County Magistrate Court for a total of $3,500.00 (three thousand five hundred dollars), which I can agree is fair. This was November of 2009.

I have yet to be paid my judgment.

My experience with Mr. Phil Mendell, the operations manager, was for the lack of a better word, horrendous. After he paid that first repair, grudgingly of course, then realized the damage they had done to my vehicle, his attitude literally turned into a viscous, nasty, "you ain't nobody", literally "F. you - sue me" type attitude.

And that is exactly what I did.

I proved that no one at the establishment at the time - even held an ASE Certification. They even had video - which the judge didn't even care to look at. Because the pictures I had clearly showed a radiator cap - which had no damage - that had been indeed misplaced, causing it to blow off and spew hot water and antifreeze all over the engine, thereby causing the engine to over-heat and cause significant internal as well as external damage.

I plan to get my money - real soon - and publicize what happened, and hopefully put Mr. Terry Fowler out of business, and Mr. Phil Mendell and Mr. Steven Temple on the unemployment list.

I would appreciate it if you helped me.

Thanks in advance.

- Scorned Consumer

 

Wait, you're the expert.

If you've been to or used Castrol Premium Lube Express, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review