Milton Ruben Chevrolet

★☆☆☆☆
  • 3514 Washington Road

    Augusta, GA 30907

    Map & Directions
  • 706-434-8699

Automotive

Automotive
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I went to Milton Ruben in September of 2010 to purchase a Hummer that I was looking at online. I am a female therefore I expect "men" to think of me as a dumb girl that they can take advantage of. I wanted to trade in my 2009 Corolla; the salesman told me that I would not be able to afford it and needed to look at a cheaper car dealership. I was VERY offended that a "salesman" told me that I "could not" afford the vechile. As I was leaving, I decided to talk to the manager about the incident. I was furious that I was told that I could not afford something because of my age. The manager took down my information and called for the next FOUR months apoligizing for what his so-called salesperson did. I eventually went back up to the dealership and complain enough to get them to quit calling and harassing me. This was a five month struggle. I do not recommend Milton Ruben for the "customer service" and verbally/emotionally harassing phone calls.

1
★☆☆☆☆

I went to Milton Ruben in September of 2010 to purchase a Hummer that I was looking at online. I am a female therefore I expect "men" to think of me as a dumb girl that they can take advantage of. I wanted to trade in my 2009 Corolla; the salesman told me that I would not be able to afford it and needed to look at a cheaper car dealership. I was VERY offended that a "salesman" told me that I "could not" afford the vechile. As I was leaving, I decided to talk to the manager about the incident. I was furious that I was told that I could not afford something because of my age. The manager took down my information and called for the next FOUR months apoligizing for what his so-called salesperson did. I eventually went back up to the dealership and complain enough to get them to quit calling and harassing me. This was a five month struggle. I do not recommend Milton Ruben for the "customer service" and verbally/emotionally harassing phone calls.

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When I bought my vehicle, the salesperson, John Nash, was very helpful and made the purchasing experience very easy. That was back in September '08. Now it is December '08 and I have yet to get a tag for my vehicle. My husband and I paid the personal property tax, but the car is in my husband's name and both of our names were on the tax form. In the meantime we got a package about an address change form that my husband needed to fill out, but it did not say who it was from or why we needed it. Eventually we got a call from Tammy at Milton Ruben who said my husband needed to sign the paperwork and mail it to her. We turned in the property tax form and a month later Tammy calls us up and tell us that she has the tag for our vehicle, but we need to change the PPTax info to just have my husband's name. We go and get that all changed just in time to get a call from Tammy telling us that she's sending the money we paid for the tag back to us and we can go to DMV and do it ourselves. We go to the DMV and they have no record of the title. We call back to Milton Ruben and this time get Sarah who tells us that she has no idea why Tammy did that, but that we need to bring that to her so she can get the tag. She says that Tammy couldn't have said that she had the tag already because they aren't allowed to get them until the paperwork is filled out. We live in Aiken and have had to drive over to Augusta several times now to get this taken care of so we can get our tag. We drive out there on a Friday and give them the PPtax paper. We did not have the check with us because we drove straight there from the DMV but I asked her if I could mail it in. Sarah said that I could and that the tag would be ready Monday. It is now Monday and I have already received a call from Sarah that I have to have the check into them before they can get my tag even though this is exactly what I asked her Friday and that she said would not be a problem. I them spoke with their manager Allison who said she would taker care of it personally and that I could pick up the tag tomorrow, but has given me the very clear impression that she does not care how her employees treat people or what her employees tell people. Avoid Milton Ruben at all costs. I just hope this helps save one person the 3 months of emotional harassment that I have received from these horrible people.

1
★☆☆☆☆

When I bought my vehicle, the salesperson, John Nash, was very helpful and made the purchasing experience very easy. That was back in September '08. Now it is December '08 and I have yet to get a tag for my vehicle. My husband and I paid the personal property tax, but the car is in my husband's name and both of our names were on the tax form. In the meantime we got a package about an address change form that my husband needed to fill out, but it did not say who it was from or why we needed it. Eventually we got a call from Tammy at Milton Ruben who said my husband needed to sign the paperwork and mail it to her. We turned in the property tax form and a month later Tammy calls us up and tell us that she has the tag for our vehicle, but we need to change the PPTax info to just have my husband's name. We go and get that all changed just in time to get a call from Tammy telling us that she's sending the money we paid for the tag back to us and we can go to DMV and do it ourselves. We go to the DMV and they have no record of the ti<x>tle. We call back to Milton Ruben and this time get Sarah who tells us that she has no idea why Tammy did that, but that we need to bring that to her so she can get the tag. She says that Tammy couldn't have said that she had the tag already because they aren't allowed to get them until the paperwork is filled out. We live in Aiken and have had to drive over to Augusta several times now to get this taken care of so we can get our tag. We drive out there on a Friday and give them the PPtax paper. We did not have the check with us because we drove straight there from the DMV but I asked her if I could mail it in. Sarah said that I could and that the tag would be ready Monday. It is now Monday and I have already received a call from Sarah that I have to have the check into them before they can get my tag even though this is exactly what I asked her Friday and that she said would not be a problem. I them spoke with their manager Allison who said she would taker care of it personally and that I could pick up the tag tomorrow, but has given me the very clear impression that she does not care how her employees treat people or what her employees tell people. Avoid Milton Ruben at all costs. I just hope this helps save one person the 3 months of emotional harassment that I have received from these horrible people.

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