Public Storage

★☆☆☆☆
$1 First Month. Online Special - Limited Time! Up to 15% off
  • 2791 Cumberland Blvd SE 200

    Smyrna, GA 30080

    Map & Directions
  • 678-273-2881

Transportation & Storage

Transportation & Storage
More choices in Smyrna:
Resultset_next

Moving Help - Martins Enterprise

102 N Caroline Pl Apt 303 Dover, AR

Resultset_next

Attic Away From Home

893 Noxontown Rd Townsend, DE

1.0 1
Hi! Sign in to let us know how Public Storage was?
Write a Review
.

As far as a room to store stuff in, they are expensive. Units are much more expensive that competitors. Usually, when you're paying more, you also expect more in terms of service. I didn't even have that expectation. I just wanted to store my stuff, pay the (high) monthly cost, and then close my unit out when finished. The less interaction with the employees, the better. \r
\r
Unfortunately, this wasn't the case. Very, very poor customer service, even considering my low expectations. Customers are made very aware that any employee forced to interact with a customer is wasting the employee's time. If a customer is unhappy, it isn't their problem - which they will happily tell you. They do not generally return calls. \r
\r
If you choose/are forced to do business at this location, get everything in writing from them. Get a receipt for any transaction, and make sure that they give you a final, non-monetary receipt showing you have closed your account.

0
★☆☆☆☆

As far as a room to store stuff in, they are expensive. Units are much more expensive that competitors. Usually, when you're paying more, you also expect more in terms of service. I didn't even have that expectation. I just wanted to store my stuff, pay the (high) monthly cost, and then close my unit out when finished. The less interaction with the employees, the better. \r
\r
Unfortunately, this wasn't the case. Very, very poor customer service, even considering my low expectations. Customers are made very aware that any employee forced to interact with a customer is wasting the employee's time. If a customer is unhappy, it isn't their problem - which they will happily tell you. They do not generally return calls. \r
\r
If you choose/are forced to do business at this location, get everything in writing from them. Get a receipt for any transaction, and make sure that they give you a final, non-monetary receipt showing you have closed your account.

Pros: Location

Cons: Service, Cost

Message from Public Storage

Trusted since 1972 - 24 hour storage facilities

More about Public Storage

Storage, Self Storage, 24hr Access Storage at select locations, Climate Controlled Storage, Monthly Storage, Moving Supplies, Storage Rental

Editorial from

Gated self-service storage facilities from 25- to 300-square feet. Local and long-distance truck rental and packing supplies available.

 

Wait, you're the expert.

If you've been to or used Public Storage, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review