Red Oak Sanitation

★★★★☆
  • 2 Ruby St

    Gainesville, GA 30501

    Map & Directions
  • 770-536-7868

About Red Oak Sanitation

Hours
Mon-Fri 8am-5pm
4.2778 18
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The Best trash service...I had a garage sale and had lots of extra stuff...they picked everything up at no extra charge....My grandmother had breast cancer so I love the fact that all the proceeds for recycling goes towards the American

3
★★★★★

The Best trash service...I had a garage sale and had lots of extra stuff...they picked everything up at no extra charge....My grandmother had breast cancer so I love the fact that all the proceeds for recycling goes towards the American

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Was very excited to sign on with Red Oak. Price seemed right, recycling program was a bonus! Turned out to be a bad experience. Three consecutive weeks of no trash pick up- similar story as others on here. 1st time- so sorry, won't

3
★★★★★

Was very excited to sign on with Red Oak. Price seemed right, recycling program was a bonus! Turned out to be a bad experience. Three consecutive weeks of no trash pick up- similar story as others on here. 1st time- so sorry, won't

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Talked with several customer service reps the past four days. They all lied to me. Finally spoke with Jennifer, the office manager, about replacing my collection bins. She said "If you had paid the bill when you were suppose to, we

3
★★★★★

Talked with several customer service reps the past four days. They all lied to me. Finally spoke with Jennifer, the office manager, about replacing my collection bins. She said "If you had paid the bill when you were suppose to, we

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I totally agree with other readers. Mine is now over a year and I phoned many times to remove the bin.
They also told me to bring it to them, "In a car, yeah right?"

Advanced disposal told us they cannot remove red oak's bin, so I am

3
★★★★★

I totally agree with other readers. Mine is now over a year and I phoned many times to remove the bin.
They also told me to bring it to them, "In a car, yeah right?"

Advanced disposal told us they cannot remove red oak's bin, so I am

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I pay less with Red Oak than I did with Robertson/ Republic. And now we also are provided with FREE recycling (and its a full size recycling can). We weren't even given the option to recycle before. They also provide free large item pick

3
★★★★★

I pay less with Red Oak than I did with Robertson/ Republic. And now we also are provided with FREE recycling (and its a full size recycling can). We weren't even given the option to recycle before. They also provide free large item pick

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This company demanded a deposit on their cart and when the country of Gwinnett came up with their idiot plan of not letting consumers pick their own trash company, it went downhill fast. It has been more than 8 months and they have still

3
★★★★★

This company demanded a deposit on their cart and when the country of Gwinnett came up with their idiot plan of not letting consumers pick their own trash company, it went downhill fast. It has been more than 8 months and they have still

.

Free recycling, free bulk item pickup, separate large wheeled containers for trash and recycle, never missed a pickup and competitive prices. Good company.

3
★★★★★

Free recycling, free bulk item pickup, separate large wheeled containers for trash and recycle, never missed a pickup and competitive prices. Good company.

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I no longer have RED OAK service. I've contacted them several times to get my deposit back and for them to pick up thier trash container, they have not. It's been over six months and still they have not given my deposit back.

3
★★★★★

I no longer have RED OAK service. I've contacted them several times to get my deposit back and for them to pick up thier trash container, they have not. It's been over six months and still they have not given my deposit back.

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Beware of Red Oak Sanitation. The service is bad, their customer service people are totally disinterested and most of the times rude. I came home this past Friday and my containers were gone. I called to find out the problem and they said

3
★★★★★

Beware of Red Oak Sanitation. The service is bad, their customer service people are totally disinterested and most of the times rude. I came home this past Friday and my containers were gone. I called to find out the problem and they said

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I joined Red Oak after my previous company raised my rates-again! They gave me a really good rate that they guaranteed for like 2 years. They started my service the very next day, got my cart right out and they have the large recycle containers, too!! I love that they donate 100% of recycling to Breast Cancer Awareness. My wife is a survivor of Cancer and I feel like I am making a difference by joining Red Oak. Great Company!

2
★★★★★

I joined Red Oak after my previous company raised my rates-again! They gave me a really good rate that they guaranteed for like 2 years. They started my service the very next day, got my cart right out and they have the large recycle containers, too!! I love that they donate 100% of recycling to Breast Cancer Awareness. My wife is a survivor of Cancer and I feel like I am making a difference by joining Red Oak. Great Company!

Pros: Helpful staff, spot on service

Cons: didnt find them sooner

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Didn't start off good. The can they brought me was used and dirty and the wheel wouldn't stay on. 2 weeks later they replace it. Only missed one pickup but I got my bill today and they are back charging me for services like fuel surcharge and a franchise fee. Not Cool!

1
★★☆☆☆

Didn't start off good. The can they brought me was used and dirty and the wheel wouldn't stay on. 2 weeks later they replace it. Only missed one pickup but I got my bill today and they are back charging me for services like fuel surcharge and a franchise fee. Not Cool!

Pros: Close the lid after pickup.

Cons: Raise prices after you've been with them.

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DO NOT USE THIS COMPANY!!!! I HAVE BEEN TRYING TO GET MY TRASH CAN PICKED UP AFTER I CANCLED MY SERVICE FOR TWO WEEKS. RED OAK SANITATION IS AN ABSOLUTE JOKE.

0
★☆☆☆☆

DO NOT USE THIS COMPANY!!!! I HAVE BEEN TRYING TO GET MY TRASH CAN PICKED UP AFTER I CANCLED MY SERVICE FOR TWO WEEKS. RED OAK SANITATION IS AN ABSOLUTE JOKE.

Cons: CUSTOMER SERVICE IS A JOKE.

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I have not had any problems using Red Oak Sanitation. Anytime I have a question I call their office and receive the same curtosy that I show the staff. Everyone is very helpful. I have not experienced any price increases and have had no billing problems.

2
★★★★☆

I have not had any problems using Red Oak Sanitation. Anytime I have a question I call their office and receive the same curtosy that I show the staff. Everyone is very helpful. I have not experienced any price increases and have had no billing problems.

Pros: They offer affordable Recycling services

Cons: None

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Today was the 4th time in 3 months that this company has not picked up my trash. When I called to ask why I was told the driver said the trash was not out when he came by. Funny, I put the trash out last night! I originally switched to this company because they had lower rates they have since slowly increased their bill to the point that it is more that i was paying with robertson sanitation.

Don't use this company they will overcharge you and never pick up your trash.

0
★☆☆☆☆

Today was the 4th time in 3 months that this company has not picked up my trash. When I called to ask why I was told the driver said the trash was not out when he came by. Funny, I put the trash out last night! I originally switched to this company because they had lower rates they have since slowly increased their bill to the point that it is more that i was paying with robertson sanitation.

Don't use this company they will overcharge you and never pick up your trash.

Pros: none

Cons: everything

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I have had service for a month. I had to first call to demand they pick up my trash and deliver a trash can - this was done ina timely manner so I thought just ahiccup in starting service but since then I have had 2 trash pick ups - the first one i had to call because they did not pick up my trash, they told me my can was not out in time but my can had been out since the night before and the neighbor who has trash servce got her trash picked up. They did not come back out then this week I put my trash cans down and they picked up the trash and the trash can but did not take the trash in the trash can when i called they accused me of lying and then told me that they had not taken my can and they would not refund the can deposit when i cancelled service. I then asked for an amount on the refund and they said no one could help me and were very rude told me to call back and talk to a manager in 48 hours. this company is rude and i would never recommend them to anyone their service is horrible and unreliable.

0
★☆☆☆☆

I have had service for a month. I had to first call to demand they pick up my trash and deliver a trash can - this was done ina timely manner so I thought just ahiccup in starting service but since then I have had 2 trash pick ups - the first one i had to call because they did not pick up my trash, they told me my can was not out in time but my can had been out since the night before and the neighbor who has trash servce got her trash picked up. They did not come back out then this week I put my trash cans down and they picked up the trash and the trash can but did not take the trash in the trash can when i called they accused me of lying and then told me that they had not taken my can and they would not refund the can deposit when i cancelled service. I then asked for an amount on the refund and they said no one could help me and were very rude told me to call back and talk to a manager in 48 hours. this company is rude and i would never recommend them to anyone their service is horrible and unreliable.

Pros: non that i can see

Cons: they don't pick up the trash

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Red Oak Sanitation price increases are ridiculous!!!!!!!!! jumped from $41.40 to $66.00 plus a $2.40 franchise fee and a $5.15 fuel fee. Needless to say I will be shopping for a new provider.

1
★★★☆☆

Red Oak Sanitation price increases are ridiculous!!!!!!!!! jumped from $41.40 to $66.00 plus a $2.40 franchise fee and a $5.15 fuel fee. Needless to say I will be shopping for a new provider.

Pros: Never missed a pick up.

Cons: Price increases are steep

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I changed from BFI last year because they had gone up on their service to over $60.00 a quarter. So I called Red Oak to get a quote. They beat BFI's price and so I changed my service to them. Immediately, the next quarter, they went up $6.00 and then the next quarter another $6.00. So now my service is back up to $60.00 a quarter. When I called they told me that Gwinnett County makes them charge $17.00 per customer and they don't have any control over that. I talked with gwinnett county and they told me to read the info on the internet. I found that Red Oak had lied. Gwinnett Co makes them charge a franchise fee of $2.40. That's all. I am in the process of trying to find better service.

0
★☆☆☆☆

I changed from BFI last year because they had gone up on their service to over $60.00 a quarter. So I called Red Oak to get a quote. They beat BFI's price and so I changed my service to them. Immediately, the next quarter, they went up $6.00 and then the next quarter another $6.00. So now my service is back up to $60.00 a quarter. When I called they told me that Gwinnett County makes them charge $17.00 per customer and they don't have any control over that. I talked with gwinnett county and they told me to read the info on the internet. I found that Red Oak had lied. Gwinnett Co makes them charge a franchise fee of $2.40. That's all. I am in the process of trying to find better service.

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WONDERFUL CUSTOMER SERVICE - WONDERFUL SERVICE - LOVE THEM - HATE WHAT GWINNETT COUNTY MAY DO TO THEM.

2
★★★★★

WONDERFUL CUSTOMER SERVICE - WONDERFUL SERVICE - LOVE THEM - HATE WHAT GWINNETT COUNTY MAY DO TO THEM.

Pros: GREAT SERVICE

Cons: NON

 

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