Top South

★★★☆☆
  • 830 Pickens Industrial Dr

    Marietta, GA 30062

    Map & Directions
  • 770-422-4009

Home & Garden

Home & Garden
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3.0 1
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When we built our home, Top South was recommended to us. This was definitely not the closest place to our current or pending home. Our first impression was overwhelmingly positive, but we were were thoroughly disappointed with the communication during the process and completely irritated by the installation.

When the installers laid out all of the pieces, we realized that there was a problem with a piece. I volunteered to drop it off so that it would not delay the installation, which was an hour out of my way!
The holes for my faucet and soap dispenser were not drilled properly, and now the wall behind my faucet needs to be repainted after the damage they did replacing the piece.

The counter edges on either side of my cooktop are not symmetrical; after listening to the cabinet guy and service manager pass blame I gave up!

We were not provided with the materials to care for the granite; when I dropped by to purchase some, the receptionist told me I should have been given a set upon installation.

No one ever called to make sure we were pleased with the repairs. We certainly didn't feel as though our business was appreciated. We have beautiful granite countertops, though; just too bad the experience could not have been more pleasant!

3
★★★☆☆

When we built our home, Top South was recommended to us. This was definitely not the closest place to our current or pending home. Our first impression was overwhelmingly positive, but we were were thoroughly disappointed with the communication during the process and completely irritated by the installation.

When the installers laid out all of the pieces, we realized that there was a problem with a piece. I volunteered to drop it off so that it would not delay the installation, which was an hour out of my way!
The holes for my faucet and soap dispenser were not drilled properly, and now the wall behind my faucet needs to be repainted after the damage they did replacing the piece.

The counter edges on either side of my cooktop are not symmetrical; after listening to the cabinet guy and service manager pass blame I gave up!

We were not provided with the materials to care for the granite; when I dropped by to purchase some, the receptionist told me I should have been given a set upon installation.

No one ever called to make sure we were pleased with the repairs. We certainly didn't feel as though our business was appreciated. We have beautiful granite countertops, though; just too bad the experience could not have been more pleasant!

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