I was, by Yvonne Oulette over the phone as I needed the best brush kits for my media work only. She recommended her most expensive Red Sable Brush Kit, in a fancy roll up bag she boasted.
I spent the $$$, and received the brushes. They looked nice, but if you see her fine print-these brushes are part synthetic too, though it boasts' "Red Sable"! To make this short, the tips began falling off. So I glued them back on. When it happened a 2nd time, I called for a replacement. She was less than nice (Yvonne) and said she would replace them, "but she had no idea" about how much time UPS could get me the return label, etc. She lied, she was defensive. The 2nd set I had the same problems with again! And she ignored my 2 messages sent about this same brush kit.It was after threats of her mistreatment to me I finally got a message back. This lady boasts her company and she's a MUA to the Stars. Who isn't? So disappointing, and her train cases are always smaller when you (I) receive them. She's out for herself ONLY.
Very bad customer service should always be reported.
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Make-up Creations by Yvonne Oulette
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